LILIANA QUINTERO

[*** New Parkside Drive, Chapel, NC 27516] [919-***-****] [adz6pr@r.postjobfree.com] OBJECTIVE: My goal is to secure a full time challenging position where I can use my detail oriented skills, knowledge and experience, as well as enhancing and adapting my skills to a new company in order to ensure customers satisfaction.

EXPERIENCE

● JMC NC, INC, 08/23/2007-08/25/2023 193 Callies Haven Way, Moncure, NC, 27559

-Logistics Specialist. Exports.

SKILLS:

Manage Domestic and International shipments, exports via courier (Fedex, UPS, DHL) and forwarders supervising the shipments preparation including counting, packaging, labeling, Cold Chain shipping with ice packs or Dry ice.

Also supervising the logistic staff when contacting the forwarders for bookings, AWB drafts, revise shipment details on AWB, AWB approvals, rates and best option to expedite our shipments. Planning and Scheduling trucks and shipment pickups. Generate all documentation for International shipments like commercial Invoices, packing list, CofA and SDS, schedule B reports for customs purposes. Follow up tracking numbers to ensure shipments arrive in a timely manner to the final destination providing excellent service to customers. Taking care of the problems that may arise. Check all for process improvements. Dangerous Goods, hazardous materials Certified DG declarations. Other experience is Customer service relationships, quoting, proformas and Commercial Invoices, product details, product documentation. Maintain information on the system. Communications with customers via e-mail and phone.

Computer skills: Microsoft Office, teams, Quickbooks and NetSuite proficiency, AES export filing. Bilingual.. Detail oriented

● Manage the daily shipping of Domestic and International shipments supervising preparation and temperature sensitive materials with Dry Ice, Cold Pack and temperature monitored shipments.

● Work with DEA and Dangerous Goods shipments,

● Facilitate all paperwork, Create Commercial Invoice and documents required by customs for International Export shipments.

● Supervise and facilitate all paperwork involving means of transport for carriers, including BOL.

● Supervising contact with Forwarders, bookings, AWBs. information for Carriers Manage and direct receiving personnel on trucks with incoming materials.

● Troubleshoot issues with shipments that are delayed or lost by airlines and couriers.

● Transport samples and materials to other sites upon request. EXPERIENCE

● ITI International. 06/2004-06/2007 10767 SW 104th Street, Miami, Fl 33176.

-Customer Service relationships.

SKILLS:

Contact with customers by phone and e-mail, quotes for customers, proformas, sales orders and Invoicing. Prepare documentation for customers, Invoice, packing lists and product Certificate of analysis and SDS. EXPERIENCE

● SUBWAY INC. 05/2002-05/2004 2360 West 68 St. Hialeah, FL 33016.

-Sandwich artist.

SKILLS:

Sandwich preparation, cashier, purchase orders, inventory rotation. EXPERIENCE

● Chamber of Commerce of Cali 12/2000-02/2001 Cali, Colombia

-Financial Manager Assistant.

SKILLS:

Phone calls, correspondence, help Financial director with reports, photocopies, fax. EXPERIENCE

● Conciviles S.A. 08/1998-09/2000 Cali, Colombia

-Manager Secretary-Assistant.

SKILLS:

Phone calls, correspondence, help CEO with reports, meeting arrangements, photocopies, fax, filing, travel arrangements. Members’ Assembly schedule and books. EXPERIENCE

● Smurfit Kappa de Colombia 06/1986-03/1998 Cali, Colombia

-Administrative Assistant.

SKILLS:

Help with: Audit reports, tax forms, payment of company’s vehicle taxes, legal correspondence and reports. Departments in which I worked: Auditing, Methodology, Taxes and Accounting, IT Department, Financial Management, Legal and Controller. -Phone calls, correspondence, e-mails.

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EXPERIENCE

● Centro Dental 05/1985-06/1986 Cali, Colombia

-Dental Assistant.

SKILLS:

Dental Assistant, secretary, scheduling appointments and receiving payments from patients. EDUCATION:

● Universidad Libre de Cali. Professional Degree in Business Administration, Cali-Colombia- 1995

● Mandal School for Medical and Dental Assistants, New York, NY 1984/5

● S.C.S. Business and Technical Institute, New York, English as a Second Language 1984

● Centro Colombo Americano, Bilingual Secretary, Cali-Colombia, 1981-1983

● Maria Auxiliadora de Cali School Cali-Colombia-High School Diploma- 1978. REFERENCES:

● Tom Struckmeyer, Edward Jones, phone: 919-***-****

● Liliana Garcia-Torres, JMC NC INC, phone: 919-***-****

● Mace Dourghard, phone: 919-***-****

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