PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

LYDIA

VILLASENOR

L

*** **** **, *** *****, CA 92102, 619-***-****, adz6o2@r.postjobfree.com Receptionist skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Good communication with

patients.

Good at multitasking Appointment scheduling

Patient relations Insurance billing Bilingual

Insurance Knowledge Pleasant Demeanor Knowledge Of Dental Terminology

Dental Receptionist February 2006 - April 2023

Dr. Lessem San Diego, CALIFORNIA

Resolved authorization and payment problems with patients' insurance providers. Reached out to existing patients to remind of appointments and about overdue appointments for routine cleanings.

Compiled and input insurance information for new patients. Managed registration desk by answering telephones and greeting incoming patients. Created and updated patients' files in computer.

Completed insurance claim forms or other required paperwork. Dental Front Office Receptionist February 1999 - February 2006 Gentle Dental Care Spring Valley, Ca

Created and updated patients' files in computer.

Managed registration desk by answering telephones and greeting incoming patients. Completed insurance claim forms or other required paperwork. Dental Receptionist May 1997 - June 1999

Dr. Matckovich Chula vista, Ca

Reached out to existing patients to remind of appointments and about overdue appointments for routine cleanings.

Created and updated patients' files in the computer. Managed registration desk by answering telephones and greeting incoming patients. Dental Receptionist June 1997 - May 1999

Western Dental San Diego, Ca

Reached out to existing patients to remind of appointments and about overdue appointments for routine cleanings.

Answered phones and greeted patient's.

V

EDUCATION

Helped practice maintain current books by promptly collecting payments. High School Diploma June 1991

Gompers Preparatory, San Diego, CA

Associates Degree June 1995

San-Diego City College, San Diego, CALIFORNIA