Celeste Ecuer

*** ******* ******

Lake Jackson TX

832-***-****

adz6mv@r.postjobfree.com

Objective

To secure a challenging Administration Support/Help Desk or related IT position where my education, technical skills, and passion for technology can be utilized to provide efficient and effective solutions. As a Network Administration student, I am eager to apply my knowledge in a real-world setting and hone my skills in an experienced and professional environment.

Education

IT Desktop Support/Microsoft Network Administration, Associates of Applied Science, San Jacinto College Skills

Proficiency in Windows servers, familiarity with Linux servers and Cisco networking hardware, interpersonal skills, quick study, empathetic and intuitive communication, innovative mindset and passion to learn, installation/configuration/ maintenance/support of network infrastructure, research and analytical problem solving, type 60WPM, ticketing systems, troubleshooting, database creation and management, meticulous data entry, SQL, VMware, automation, Access/Excel/ Word/Teams and Outlook proficient, installing programs, BIOS configuration, command-line interface, ability to learn new programs/software quickly and efficiently, encryption familiarity, and IT foundational knowledge. Appen, Remote Freelancer Data Analyst: January 2023-Current

● Cleaning and organizing raw data to ensure its accuracy, completeness, and consistency. This may involve removing duplicates, handling missing values, and standardizing data formats.

●Applying statistical and analytical techniques to interpret and derive meaningful insights from the collected data. This includes identifying trends, patterns, correlations, and anomalies within the data.

● Ensuring the confidentiality and integrity of data throughout the analysis process. Adhering to data protection regulations and best practices, such as anonymization or encryption, to safeguard sensitive information.

● Identifying and addressing challenges or obstacles that may arise during the data analysis process. Applying critical thinking and problem-solving skills to develop creative solutions and deliver actionable insights.

● Managing my time effectively and prioritizing tasks to meet project deadlines. Ensuring timely delivery of results and maintaining a professional work ethic. San Jacinto College Student: Houston TX, 2022-2023

● Network Administration, AAS and Cybersecurity, AAS student with desire to find an entry level position or internship to begin my transition into the workforce.

● I am a quick learner, diligent employee, self-motivated, and incredibly passionate to grow within the company that takes the chance on a dedicated student and professional! I have excellent communication and interpersonal skills needed for routine remote or office communication with customers and coworkers.

● 4.0 student, part of the PTK Honor’s Sorority, and an Honor’s Program student. I take my education and professional aspirations seriously and hope to gain necessary hands-on experience with an opportunity to work for a knowledgeable and established company. CVAL Group, Administrator and Assistant Property Manager: Alvin TX, 2019

● Schedule and conduct property tours, while interviewing and prescreening prospective tenants.

● Process applications, conduct credit checks, execute contracts.

● Conduct quarterly property inspections and coordinate any maintenance requests.

● Guiding the organization’s activities

● Identifying opportunities to improve a business’ policies or objectives

● Ensuring a company is operating securely and effectively

● Preparing and reviewing operational reports

● Leading and/or participating in meetings

● Assisting managers in compiling annual budget information and reports

● Maintaining all policies and procedures manuals

● Creating personnel folders for new hires

● Monitoring and projecting staffing needs

● Overseeing department budget planning and development

● Managing and maintaining all department databases

● Performing clerical accounting and general office duties as needed Celeste Ecuer

119 Catalpa Street

Lake Jackson TX

832-***-****

adz6mv@r.postjobfree.com

● Developing strong relationships with cross-functional teams and departments REMAX Homestead, Assistant Property Manager: Havelock NC, July 2017 to Dec 2017

● Show homes to potential tenants.

● Explain in detail the lease agreement, policies, laws, and regulations.

● Market and advertise vacancies as they become available, or notice is received.

● Screening potential tenants of credit and criminal background

● Addressing and documenting tenant complaints and/or maintenance request

● Formulate work orders and assign to appropriate vendor or contractor

● Hiring/scheduling vendors to complete tasks from lawn care to major construction or repair

● Collect rent and record all monies under coordinating account

● Send/post Rent Demand notice to delinquent accounts, monthly

● Data entry/Excel formulate delinquent accounts to send to collection agency

● Record and scan bills then reconcile monies due to vendors

● Post all collected rent/money to the bank Trust Account, daily Horace Mann Insurance: Alvin TX, February 2017 to May 2017

● Perform general clerical duties but not limited to faxing, emailing, scheduling any and all meetings, creating client files, coordinating, and maintaining records for staff members and clients, filing, taking incoming calls, etc.

● Maintain excellent time management skills and ability to prioritize work.

● Assist agent in his daily activities by monitoring his calendar and managing basic office needs.

● Maintain exceptional oral and written communication skills to provide the maximum customer service to current and future clients.

● Ensure there is an effective system in the office, for smooth day-to-day operation.

● Organize all matters with a sense of urgency while being able to multi-task.

● Train future employees to take on the same office responsibilities and beyond. Fogelman Management, Clerical and Sales Specialist: Houston TX, December 2015 to February 2017

● Greet prospects and qualify by adhering to company policies and criteria.

● Accurate data entry for resident profiles and background screening.

● Assist with signing contracts.

● Create renewals and following up with offers.

● Maintain records of which vendors are in which units, daily.

● Scan in batches and post monies to the appropriate resident accounts. Including debit and credit card payments and recording all collected monies according to company policy.

● Successful collections of delinquent rents/monies owed to the asset through consistency and aggressive collections, tempered with compassion to maximize the customer’s experience.

● Processed new move-ins ensuring that all data entry matches the operating software, lease agreement and rent- roll i.e. security deposits, prorated move in fees etc. etc.

● Process move-outs, preparing final account statements for departing and/or past residents. Nolan Real Estate and BSR Trust, Clerical and Sales Specialist: Houston TX, October 2013 to November 2015

● Perform general clerical duties to include but not limited to faxing, emailing, and filing.

● Marketing 5 days a week, to a minimum of 6 sites.

● Organize and host large community events.

● Take all calls and filter or handle appropriately.

● Screen, take payments and guide during lease agreement, answer any questions thoroughly.

● Close leases in the fast-paced environment (Lease-up Student Housing) Achievements

I am a current Honors student with a 4.0 GPA, PTK Honors Sorority Member, and on the Dean’s List. All attained while being a stay-at-home mother to three small children, an achievement worth mentioning. Professional References

Tina Howard 940-***-****

Alexandria Messer 346-***-****

Vicky Villarreal 281-***-****

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