JOSEPH PHILLIPS

**** ******* ****

Gambrills, Maryland 21054

443-***-****

adz6kc@r.postjobfree.com

WORK SUMMARY

I am a seasoned professional with over 30 years of demonstrated technical experience in the telecommunications industry working in high profile companies as a Network Technician and Network Engineer. I have provided proficient and consistent customer service to client companies and work closely with senior engineers to design new Network Infrastructures and implement new technology to meet the customer’s needs. Strengths include: Strong analytical and troubleshooting skills; the ability to complete complex projects in an efficient and timely manner, and working well in a team environment. PROFESSIONAL EXPERIENCE

QBASE/TYTO ATHENE April 2021 - November 2022

Federal Contractor to United States Secret Service Data Information Specialist

CONVERGEONE GOVERNMENT SOLUTIONS January 2019 - March 2021 Federal Contractor to United States Secret Service Network Engineer II

Responsible for ensuring the stability and integrity of data and voice communications across the USSS LAN/WAN network. Duties include:

• Install, monitor and maintain various Avaya network switching and Router equipment

• Analyze and resolve network hardware and software problems in a timely and accurate manner

• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records

• Provides backup coverage for other functions including systems administration, virtualization, storage, and telephony services

• Provides assistance implementing, maintaining and monitoring Avaya Notification System for USSS personnel

• Participates in after hours, on-call rotation as needed

• Install and maintain various Firewalls, Routers, Switches, Servers

• Install, Troubleshoot Voice, Video and Data circuits

• Install and maintain Video/Audio Conferencing Systems

• Provide After-hours support for High Profile system outages/repairs Data Communications Engineer II March 2006 - May 2012 Responsible for managing and maintaining Goddard Space Flight Center’s Local Area Network (LAN) and Wireless infrastructures in all buildings on center. Duties included:

• Install, configure Cisco and Juniper switches with the Virtual LAN and Trunking information to support customer needs

• Perform Wireless site surveys, install and configure Cisco Wireless Access Points to support the new center wireless infrastructure at Goddard Space Flight Center.

• Manage and maintain GSFC customer Firewall

RAYTHEON TECHNICAL SERVICES February 2004 - February 2006 Federal Contractor to National Aeronautics and Space Agency/Goddard Space Flight Center Network Engineer

As a Network Engineer at NASA/Goddard Space Flight Center, responsible for over 160 Telecommunications Infrastructure Closets in over 50 buildings. Duties included:

• Install, configure and troubleshoot CISCO Network hub, switches and routers

• Activate and troubleshoot LAN circuits for government customers

• Manage and maintain router access list for Network Security group

• Responding to Remedy Help Desk Tickets

LOCKHEED MARTIN INFORMATION TECHNOLOGY December 2003 - January 2004 Federal Contractor to National Aeronautics and Space Agency/Goddard Space Flight Center Communications Specialist

• Previous contract was terminated and this was a temporary contract move while new contract was being negotiated. I still continued providing valuable customer support at NASA/GSFC while awaiting transitioning to the new contract

ACS GOVERNMENT SOLUTIONS GROUP October 2000 - November 2003 Federal Contractor to National Aeronautics and Space Agency/Goddard Space Flight Center Information Management Specialist

• Install and Configure Cisco switches and routers

• Manage and maintain GSFC LAN and expiring FDDI infrastructure

• Respond to Help Desk Tickets

REPUBLIC MANAGEMENT SYSTEMS/INTELLISOURCE January 1999 - September 2000 Federal Contractor to National Aeronautics and Space Agency/Goddard Space Flight Center Network Communications Specialist RAYTHEON ITSS COMPANY (Formerly HUGHES STX) October 1996 - December 1998

Federal Contractor to National Aeronautics and Space Agency/Goddard Space Flight Center Senior Technical Specialist ALLIED SIGNAL TECHNICAL SERVICES (Formerly BENDIX)September 1989 - September 1996

Federal Contractor to National Aeronautics and Space Agency/Goddard Space Flight Center Senior Electronics Technician

• Terminated and spliced Single/Multimode Fiber Optic Connections

• Wired buildings with Category 5 cabling

• Installed and serviced Fiber Optic, Video Switching, Timing, Rf, and high speed data equipment

.Computer Proficiency

Networks: 10/100/1000 Megabit Fiber Optic and Ethernet infrastructures Switches/Routers: Avaya SR2330 Router, Avaya 2526, 4450, 4550, 4850 Series switches; Cisco AS1000, 7500, 4000, 2900 Series Routers; Cisco Catalyst Series switches; Juniper EX-Series switches and MX Series Routers; Fortinet Firewalls, Aironet 1100/1200/1300/1500 Series Wireless Access Points

Operating System: CISCO IOS, Juniper IOS, Check Point, Windows EDUCATION

Anne Arundel Community College - Arnold, Maryland 1986 AA, Electronic Engineering Technology CONTINUING EDUCATION

JUNIPER NETWORKS Switch Configuration Training, 2008 GIGAWAVE TECHNOLOGIES Cisco Wireless LAN Fundamentals and Site Survey, 2006 GIGAWAVE TECHNOLOGIES Cisco Wireless LAN Security, 2006 PRINCE GEORGE’S COMMUNITY COLLEGE - Largo, Maryland Cisco Network Training (CCNA), 2004-2005

AMERITRAIN of MARYLAND Cisco CCNP Certification Course, 2000 AMERICAN RESEARCH GROUP Catalyst Switch Configuration, 1998 INTERLINK TECHNOLOGIES Category 5 Cable Certification, 1997 3COM CORPORATION, Fiber Optic Terminations and Testing Certification, 1997 SIECOR ENGINEERING SERVICES, Fiber Optic Certifications, 1997, 1995, 1991 MILITARY SERVICE

UNITED STATES AIR FORCE - JET ENGINE MECHANIC October 1978 - September 1982 Honorable Discharge with the rank of E-4

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