To schedule an interview, please contact

Jade Taylor 205-***-****

adz6dc@r.postjobfree.com

References Available Upon Request

Jade V. Taylor

**** ******** ***** • Pinson, Alabama 35126 • 205-***-**** • adz6dc@r.postjobfree.com Education

Tuskegee University (Tuskegee, Alabama) May 2015

Bachelor of Arts, English, Cum Laude

Recent Experience

Cobbs Allen (Birmingham, Alabama) October 31, 2022- Present Claims Advocacy Clerical Support

• Monitor, distribute and handle e-mail received by adz6dc@r.postjobfree.com;

• Distribution of regular mail via scanning to recipient

• Attach documents in claim files.

• Communication with internal staff regarding obtaining information needed for reporting of claims.

• Communication with clients regarding additional information needed for claim reporting.

• Data entry of new claims

• Responsible for OutFront Prevention billing

• Other general duties as assigned by a claim advocate. Office Administrative Assistant October 18, 2021- Present

• Distribution of incoming mail to include opening, sorting and scanning.

• Process outgoing mail to include FedEx labels, USP labels, mail machine and folding machine

• Switchboard relief and backup

• Light IT assistance, helping to set up new employee computers, desks, phones, etc.

• Assist with organizing & maintaining supply and mail room, supplying inventory

• P& C Account Management assistance – process/download policies from websites, invoicing, certificates, assist EBU with exposure questionnaires and other departmental tasks

• Assist departments as needed – HR, Marketing, Communications, etc AutoTec (Birmingham, Alabama) April 22, 2019-October 15, 2021 Resolution Specialist

• Answer phone calls and create cases on vehicles in the Auto Check database.

• Complete pipeline, a system in which auction announcements are added to the Auto Check report.

• Respond to emails in the auction help desk on vehicles sent by auctions and apply corrections when necessary.

• Create spreadsheets of daily tasks.

Donan Engineering (Birmingham, Alabama) October 19, 2015-December 31, 2018 Operations Support/Technical Writer

• Worked as the technical writer reviewing our engineers reports for grammar by making sure each report follows the company style guide.

• Created a map for engineers to use while working during storms (hurricanes, tropical storms, and hailstorms) to assist in the process of adding this data to reports.

• Helped improve our key concepts used in reports using spreadsheets to ensure each concept is reviewed and managing the separate folder holding the updated concepts in our file sharing service box.

• Completed administrative day-to-day duties by creating spreadsheets and scanning files to stay organized.

• Helped Client Service Representatives during Hurricane relief by calling insured customers affected by the storm and scheduling site study appointments for engineers in Salesforce

.

Additional Experience

Cobbs, Allen, and Hall Insurance (Birmingham, Alabama) August 19, 2009-July 31, 2012 Intern

• Served as a paid intern through a high school corporate internship which allowed me to gain team building skills and learning to work with others in the insurance field.

• Worked as administrative assistant to the secretary at the front desk learning to perform task such as answering phone calls to the company, organizing and scanning files to the computer, and picking up incoming and outgoing mail from the company employees.

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