Customer Service Administrative Assistant

ALISA M.JONES

**** *. ******* ****

Apt- R- ** Atlanta, GA 30349 Cell: 770-***-**** 770-***-****

*********@*****.***

Summary

Goal-driven Administrative Assistant with strong background in managing busy reception areas. Handling multi-line telephone systems. Security-conscious with a flexible and resourceful approach. Responsible, energetic Office assistant offering 20+ years of experience. Hardworking Assistant that's familiar with all customer service duties in high volume areas. Passionate about business success. Firmly supports all staff and customer needs. Skills

Advanced MS Office, Yardi, Rent Roll, knowledgeable & Dedicated team player, Strong Interpersonal Skills. Responsible Great communication skills. Professional and mature. Microsoft Office proficiency. Enthused Self-Starter. Experience

Regis Corporation

11-7-2019 to 3-21-2023

Managed clerical needs of company for commercial property. and employees, including copying, faxing for business tenant applications. Daily filing & record updates. Greeted customers with professional approach. I provided friendly, knowledge Also Maintained reception area professionally clean to provide visitors with a positive impression of the company property. Managed company work orders . Scheduled property tours. Adhere to security requirements by screening visitors, updated logs and issued passes for visitors. Assisted visitors while responding to high volume Rental posting, Guidelines Customer Service Lead Chime Solutions

9-1-2018 to 1-10-2019

Updated employee files & records. Drafted internal documents. Directed clients to appropriate officials to address concerns, resolve complaints, account-related questions. Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment. Compiled documents reports along with filing accurate updates. Scan or faxed required papers to appropriate parties. Leasing Consultant

Willow way Apartments

7-25-2016 to 9-1-2017

Act as Property Manager for owners also help them navigate the property market. Advertise & promote available properties using a variety of media and promoting materials. Confirm rental application data and personal references. Stay knowledgeable of the property market status. Provided information on all aspects of properties. Post rent. Recorded work orders of property conditions. Ensure proper maintenance, inspect properties periodically Front Office Medical Assistant Emory Hospital. 8-2-2013 to 7-1-2016 Sorted and distributed business correspondence to correct department or staff member. Managed the receptionist area, greeted visitors, responded to telephone in-person requests for information. Designed electronic file systems and maintained electronic files. Served as central point of contact for all outside vendors needing to gain access to the building. Maintained department organizational chart. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly & monthly reports with presentations. Made contacts with Medicare, Medicaid and private insurance providers to resolve billing issues. Education and Training

Everest College : Certified MA & EKG

Atlanta Area Tech

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