LAURA HARKINS

**** *******

Ferndale, Michigan **220

248-***-****

adz68k@r.postjobfree.com

CAREER OBJECTIVE

An office position with a stable, fast-paced and growing company. Strong team player, organizer and communicator. Self-taught in PowerPoint, Excel.

BACKGROUND SUMMARY

I am experienced in the management of: Administrative or Clerical. I have 23 years of work experience, with 5 years of management experience, including a mid-level position.

7+ years of multiple line telephone management for 50+ personnel.

4 years of hourly time card tabulation and salaried labor record keeping for payroll.

6 years experience of purchase order procedures including P.O. Writer Plus (software program.

6 years experience A/P department preparing invoices for submission.

4 years experience invoicing outgoing jobs in a timely manner to ensure production credit.

PROFESSIONAL EXPERIENCE

Five Brothers Asset Management Company

Warren MI

10/2015-8/2023

Quality Photo Specialist

Reviewed photos submitted by contractors to verify and identify issues with bank owned properties. Managed daily list of orders to be completed.

DelPomo Property Maintenance LLC

02/2009

Half owner of self employed business

Provided office support, point of contact, employed use of excel spreadsheets to track expenses and to verify correct payment for work completed for our self employed business

DMC Service Group

Detroit, MI

03/2003 - 02/2009

Administrative Assistant

Provided payroll assistance to main office, kept records of multiple employees’ time sheets. I answered multiple phone lines. I worked between two different divisions within the company. Provided support to everyone in the office and in the field.

SANDVIK COROMANT, Bloomfield Hills, Michigan 1997-2001

Special Engineered Tool Manufacturing.

Office Manager

Provided payroll assistance to headquarters. Kept records of 50 employees’ time sheets. Responsible to accounts payable for preparation and vouched invoices to correct cost centers. Solid reputation for submitting to accounts payable in a timely manner for quick payment.

Saved the company from hiring additional personnel by taking on and learning the work of three administrative positions and saving $60,000 in salary costs.

Adapted a multi-tasking attitude to be able to take on additional responsibilities. Started out answering the phone and initiated learning timecards, payroll, ISO documentation and organization, invoicing, and self-taught on MicroGrafx Flow Charter 7.0.

Developed from scratch an invoicing tracking format used by production administration which increased efficiency in measuring delivery performance and company value by each quarter.

Mentored workers in the use of computers.

Strong reputation for working well with a diverse work population. Strengths in problem solving and networking the right people together to solve a problem.

ATLANTIC EAGLE, Farmington Hills, Michigan 1996-1997

Manufacturer of automatic boxing (packaging – pre-labeled for customer) machines.

Administrative Assistant

Responsible for answering and directing incoming calls, maintaining office and cafeteria supplies, preparation for customer visits, incoming and outgoing mail, work with the sales department for travel arrangements, preparing brochures and clerical support.

Laura Harkins Page Two

Worked with the accounting department using Great Plains software to enter labor hours, prepared invoices for data entry to submit to accounts payable department for a 15-member facility.

Self-taught in Excel software to compile job cost study for all die, machine and repair projects for a two-year period.

Provided clerical support to the Chairman and CEO and to the President and Vice President. Awarded a Letter of Recommendation due to strengths in reliability, efficiency and tenacity.

Provided assistance to the management team of five people by providing travel, expense accounts and administrative support.

LEAR CORPORATION, Clawson, Michigan 1994-1996

Design and engineering of Year 2000 GM truck seats.

Office Manager

Answered telephone (multi-line), maintained meeting minutes, office supplies, operated and maintained office equipment, scheduled weekly calendars, public relations, census counter, shipping and receiving and cashier duties.

Document retention and control for QS9000.

Scheduled calendars with fast-changing meeting times, luncheons planned with minimum notice.

Ensured operation of office equipment and contracts with service personnel of equipment.

Acted as go-between between office personnel and outside vendors such as landlord, telephone and janitorial.

ROYAL MOTOR INN, Royal Oak, Michigan 1993-1995

78-unit hotel.

Front Desk Clerk

Responsible for registration of guests, scheduled room reservations, acted as cashier, answered and directed incoming calls.

Developed strong management and communication skills by working with all kinds of people and challenging situations.

Strengths in problem solving, organizing, reliability and decision making abilities.

EDUCATION

Liberal Arts (one year of credits), Lake Superior State College, Sault Ste. Marie, Michigan

Certification, Electronics, United States Air Force, Biloxi, Mississippi 1988

Other Relevant Training:

Adult Education – Typing, Office Procedures, Medical Terminology, Medical Receptionist

Proficient in MS Word, Excel, PowerPoint

MILITARY

UNITED STATES AIR FORCE, E-4, Automatic Tracking Radar System Specialist

General Discharge Under Honorable Conditions, 1988

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