Customer Service Data Entry

Arturo F. Muro

**** ********** **. *.*., New Mexico 87109 505-***-**** **********@*****.***

PROFILE

A hard working, energetic, self-starter with a track record of exceptional performance in increasing levels of responsibility. Skilled in the following areas:

Customer Service · Cashiering · Animal Husbandry

Bilingual · Office Equipment · Inventory

Type 45 WPM · Data Entry · Time Management

EXPERIENCE

Patient Services Advocate

Giving Home Health Care 2/16--Present

Interviewing new patient

Organizing Outreach meetings.

Marketing.

Ordering Medical Records and reviewing them.

Conducting classes that explain how The Department of Labor program works.

Guiding patients on how to file a successful claim through the Department of Labor.

Property/District Manager

Dunlap & Magee Management 2/14—2/16

Trained managers on Yardi and budget control

Executed target market analysis to ensure strategic vision is relevant to market expansion.

Developed performance budgets, implemented annual marketing plans, and established goals.

Performed asset management review of financial statements and variance explanations.

Drove performance measures to increase revenue and reduce operating inefficiencies.

Monitored for continuing program compliance of tax credit and HUD programs.

Tracked market trends and advised on related impact on value of assets.

Reviewed an oversee annual operating and capital budget for portfolio.

Monitor continually market trends and related impact on value of assets.

Property Manager

Lincoln Place Apartments & Lincoln Heights Apartments, Albuquerque, NM 2/09 – 12/14

Hermanson Inc.

Provide twenty-four-hour on-site Property Management to 304 units.

Direct and manage staff.

Delegate maintenance service repairs and follow up.

Prepare weekly lease renewal, delinquency, vacancy, and eviction reports.

Train colleagues on Onesite Realpage & MRI programs.

Account payables.

Guide tours for prospective tenants.

Create unique marketing strategies using ads, for craigslist, ForRent.com, etc.

Leasing/Property Manager

Bay Vista Apartments & Cortez Hill Apartments, Chula Vista & San Diego, Ca 7/05 – 2/09

Hermanson Inc.

Interview potential prospects to access housing needs and qualifications.

Guide tours for property models to prospective tenants

Complete and fill out lease forms for tenants.

Collect and process all rent deposits through the bank.

Handled invoices from vendors.

Coordinate all maintenance make readies and work orders.

Assistant Manager

Phillips 66-Albuquerque, NM 4/02 – 7/05

Supervised in Manager's absence.

Customer relations

Money handling in all aspects of cashier services

Inventory handling, stocking and merchandising.

EDUCATION

Veterinarian Assistance Course Completion (Honors Diploma)/Stratford Career Institute 2004-2005 Washington DC

Animal and Pet Euthanasia Course Completion /Pomona Humane and Training Institute 1999 Pomona, CA

High School Diploma/Oceanside High School/1992 Oceanside, CA

HVAC EPA Certified Type I /ESCO Institute 2011

REFERENCES

Edwardlynn Kaanoi-Espiritu

8350 W. Desert Inn Rd. Las Vegas, NV. 89117

H: 702-***-****

Joan Begay

4401 San Pedro Dr. N.E. Albuquerque, NM. 87109

H: 505-***-****

Jackie Joao-Buna

1830 E. Fairway Dr. #105 Orange, Ca. 92866

Orange, CA. 92866

H: 714-***-****

Contact this candidate