Virginia A. Russell

Little Rock, AR *****

501-***-**** (h) 501-***-**** (c)

adz66d@r.postjobfree.com

QUALIFICATIONS

Highly Motivated, Self-Starter, Detail Orientated, Independent Worker, Excellent Analytical Skills, Excellent Communication Skills, Great Sense of Humor

PROFESSIONAL EXPERIENCE

Staffmark, (January 30, 2020 to present) Temporary assignment for Advanced Pathology Solutions

●Acessioner for the lab

●Verified insurance

Robert Half Co, (October 2019 - January 15, 2020) Temporary assignment for Living Hope

●Insurance Verification Specialist

●Client Services

●Scheduler

●Receptionist/Administrative duties

●getting needed and appropriate referrals process payments

Priority Wire and Cable, (Aug 8, 2019 - October 2019)

●Position required producing invoices for wire products

●Invoiced other companies outside the United States

●Secured proper documentation for companies going through customs

●Scanned purchase orders, Sales Orders, Pick Tickets, emails, and other documentation to ensure accurate invoicing.

Accounts Payable, Billing Clerk, Robert Half Company (Jan 18, 2019-Aug 8, 2019)

●Worked in temporary positions Accounts payable was for the procurement department for Baptist Hospital

●Billing was for Priority Wire and Cable

●Both positions involved highly computerized checks

●Both involved checking the automated readers with purchase orders

●Resolved disputes

●Processed check requests

Adjustment Specialist, HealthSCOPE Benefits (June 25, 2018 – Jan 2019)

● Adjusting health insurance claims according to Matrix Benefit Guidelines

●Responsible for accurate and timely adjudication of medical claims both paper and electronic

●Investigated denials, performed insurance follow-up, and re-billed as necessary

●Verified insurance, obtained referrals and pre-authorizations for treatment

●Prepared refund requests and posted payments

●Provided excellent customer service, resolved problems and assisted customers with billing questions and explanation of benefits (EOBs)

Scheduler/Call Center, The Pain Treatment Center of America (January 25, 2018 – June 25, 2018)

●Call center scheduler

●Liaison between doctors, nurses, and pharmacy

Multiple Part-Time and Contract Positions Held (January 2016 – 2018)

Cashier, Whole Foods & Kroger

●Assisted customers with check out and provided correct change Enumerator, NASDA

●Perform outbound calls to conduct surveys for subsidiary USDA

●Provide top-notch customer service

● Secretary, Hollinger & Associates

●Responsible for scanning documents

●Greeted guests and answered phones

●Performed data entry and built spreadsheets in Excel

Office Manager, Arkansas Pregnancy Resource Center (August 2013 – January 26, 2016)

●Answered multi-line phones and greeted patients/families

●Scheduled appointments and made follow-up calls

●Ordered office supplies and conducted inventory

●Responsible for any and all other duties as assigned

Claims Specialist, Ark Blue Cross & Blue Shield, Little Rock, AR (August 2009 – July 2012)

●Responsible for accurate and timely adjudication of medical claims both paper and electronic

●Investigated denials, performed insurance follow-up, and re-billed as necessary

●Verified insurance, obtained referrals and pre-authorizations for treatment

●Prepared refund requests and posted payments

●Provided excellent customer service, resolved problems and assisted customers with billing questions and explanation of benefits (EOBs)

Receptionist, Chenal Restoration, Little Rock, AR (May 2008- July 2009)

●Answered phones and directed to appropriate personnel

●Processed new losses, created invoices and handled incoming/outgoing mail

●Responsible for billing tenants, coding and processing payables

Payroll and Human Resource Admin, King Steel Inc., Lawrenceville, GA (January 2005 –April 2008)

●Compiled employee time cards for each pay period

●Generated payroll for 43 employees

●Processed all Workers Compensation claims

●Responsible for all employee benefits packages and employee separation paperwork

●Processed the daily cut list for steel fabricators

●Performed backup duties for Accounts Payable, Shipping and Receiving and Reception

●Prepared all audit documentation when required

Accounts Payable, INNERFACE Sign Systems, Atlanta, GA (November 2003 – January 2005)

●Responsible for full cycle accounts payable.

●Responsibilities Include: Matching invoices to receiving and purchase orders, verify correct pricing, code all invoices, input all invoices in AS400, run and compare reports, cut checks, get signed and ready for mailing, file for Accounts Payable department. This also included any voided checks and corrections to accounts as necessary.

●Reconcile the daily cash receipts

Director’s Administrative Assistant/Reservation Coordinator, Catholic Diocese, Little Rock, AR

(March 2001 – March 2003)

●Performed general bookkeeping and accounting duties

●Assisted with events including booking individuals and groups for 140-bed hotel

●Prepared the deposit for all funds received on hotel rentals

●Processed repair complaints. This includes preparing work orders for maintenance items, following through with job completion and preparing the check request for payment

●Reconciled the petty cash account

●Performed backup duties for Director, Reception, and Mail Clerk

Administrative Assistant, Atlanta Center for Athletes, Atlanta, GA (October 1997 – January 2000)

●Responsible for all billing and receiving regarding patients accounts. This includes contractual adjustments, payment resolution, claims correction and posting payments for all patient accounts.

●Performed numerous other duties that were outside the parameters of my job description at the request of my supervisor.

SKILLS

Platinum Accounting, Peachtree Accounting, IBM AS400, Great Plains Accounting, Paychex, Microsoft Excel, Microsoft Word, Lotus Notes: Email, Project Tracker and like databases, Microsoft Outlook, Crystal Reports, AHIN, Electronic Medical Records, Commercial Insurance Sites, and experience with Novel and Corel DRAW.

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