Political Science Customer Service

Clinton J. Cabrera

************@*****.***

** ***** ** 815-***-****

Morris IL, 60450

Education Chief Shabbona Fire Academy, Braidwood, IL Firefighter Candidate 2020

Olivet Nazarene University, Bourbonnais, IL

Bachelor of Arts

Majors: Political Science, Psychology, and History Minor: Philosophy

Overall GPA 3.4/4.0

Major GPA: 3.8/4.0

Minooka Community High School, Minooka, IL

2009 Graduate

Ranked third in class

Honors & Awards ONU Dean’s List

Phi Alpha Theta – History Honor Society

Pi Sigma Alpha – Political Science Honor Society

Psi Chi – Psychology Honor Society

Sigma Delta Pi – Spanish Honor Society

National Honor Society

Spanish National Honor Society

Employee of the Month (repeatedly)

Top Leader in District (repeatedly)

Employment Experience Yelp

Account Executive 06/21 to present

Use a CRM

Data entry

Sales

JPMorgan Chase, N.A.. 01/17 to 05/21

Associate Banker

Handle transactions

Create meaningful conversations

Lobby manager

Create positive memorable experiences that lead to lasting customer relationships Payless ShoeSource 09/16 to 05/17

Assistant Store Manager

Training of all staff

All metrics for store

All operations for store

Sales and customer service

Shipments

GameStop 04/15 to 01/17

Assistant Store Leader

Assist customers in game selection

Train other associates

Manage the team

Sears Hometown, Morris, IL 06/14 to 09/16

Sales Associate

Assist and educate customers on the selection of products, cash register, assemble products, answering phones, customer service and satisfaction

Ultra Foods, Joliet, IL 06/14 to 09/14

Grocery Stocker

Stock, face and straighten groceries, operate forklifts, load and unload trucks ITW Filtration, Mazon, IL 05/12 to 08/12

Machine Operator

Operated machines, examined parts for quality, and general labor H&R Block, Minooka, IL 12/08 to 04/09

Client Service Coordinator

Answered phones, scheduled appointments, filed tax returns, assisted tax preparers, advertised and marketed to local businesses

Skills

Strong computer skills

Excellent verbal and written communication skills

Experienced in giving presentations to large audiences

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