Behavior Support Medical Receptionist

MALEKA FOX

adz5yy@r.postjobfree.com H: 267-***-**** *09 Maple Terrace, Darby, Pennsylvania 19023

Summary

Experienced safety community liaison with a demonstrated history of working with customer- oriented solutions. Possess strong multi-tasking skills, with the ability to simultaneously manage various projects and schedules. Seeking to utilize my experience in a new setting. Experience

Paraprofessional

Stepping Stones - Aldan, PA

September 2021 - Present

Perform various duties related to tutoring, teaching and disciplining to build upon existing skills and increase present knowledge in students with disabilities Collect data on behaviors for behavior support plans and help with evaluations and de-escalation plans.

Reinforce lessons presented by a teacher reviewing them with students in a small group or on an individual basis.

Supervise students during transitions.

Hasten positive reinforcement procedures as shown in a behavior support plan. Medical Receptionist

GREEN MEADOWS NURSING HOME - Malvern, PA

September 2019 to April 2021

Support administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories. Answer multi-line phone system and direct callers to requested personnel and departments. Inform patients of financial responsibilities prior to rendering services.

Enter patient information including insurance, demographic, and health history into the system to ensure that all records are up to date. Set up appointments for physician visits and procedures using calendar software. Always observe strict HIPAA guidelines according to company policy. Safety Liaison

Center For Hope - Philadelphia, PA

September 2017 to October 2020

Schedule outreach meetings with local community members to discover their issues and concerns.

Help connect clients to numerous resources such as healthcare and housing. Enforce program expectations and guidelines while assisting residents with the requirements needed to ensure their wellbeing.

Provide support to the participants such as conflict resolution and life enhancing skills.

Residential Counselor

Woods Behavorial He - Levittown, PA

January 2014 to May 2016

Ensured resident's stability, safety, and development of community living skills. Implemented behavioral and psychiatric rehabilitation treatment plans. Assisted in meal planning, ADL's, preparation budgeting and leisure time. Maintained patient-related paperwork, including diagnostic records, incident reports and progress notes.

Shift Supervisor

Twice The Charm Boutique - Bristol, PA

March 2010 to January 2014

Scheduled employee hours and shifts.

Monitored employee performance and safety, conducted retraining to correct problems and optimize productivity.

Facilitated professional development workshops for staff. Provided product shipment delivery quality control and eliminated downtime to maximize revenue.

Resolved customer complaints and reported issues to senior management. Education and Training

Bryan University Tempe, AZ

Human Resources Management

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