Operations Manager Continuous Improvement

ROBERT A. EMERY

Phone: 912-***-****

Email: ******@*****.***

LinkedIn: linkedin.com/in/robert-emery661ga

EXECUTIVE SUMMARY

Results oriented logistics professional with a history of quantifiable success in achieving cost reduction and employee retention through continuous improvement strategies.

PROFESSIONAL EXPERIENCE

1CONCIER

MANAGER OF LOGISTICS AND 3PL

MAY 2022

Working with the newly formed 3PL model for managing in and out bound freight. Worked directly with 3 new 3PL locations to bring up accuracy and accountability for correct and timely shipments. Reviewed all SOP and rewrote many to ensure all 3 locations operated as one operation.

Accomplishments

Increase shipping accuracy by 45% in PA warehouse.

Lowered demurrage and detention fees in all warehouses by 75% by better visibility and tracking of all containers coming in

Wrote SOP and set up team process for sending samples with zero errors in new warehouses.

MAERSK/PERFORAMCE TEAM

Operations Manager

January 2022 – May 2022

Working overcome challenges to ensure clients Cross Dock freight is unloaded and ship to requested DCs within the Southeast. Moving out over 40 containers each day using FIFO methods to avoid demurrage charges and hit ship date with the client’s time frame. Manage, direct and train 50 full time and temp workers including 10 Equipment operators and 40 GLs. Maintain building and all facilities on site as well as ordering supplies and all maintenance on equipment.

Accomplishments

Reallocated door usage and personnel to maximize output, going from 20 containers a day to goal of 40 a day.

Restructured container spreadsheet to include gate in date and breaking out shipments by DC to show trailers needed. This allowed better forecasting of raw materials and equipment.

Fostered a team environment to promote a better and safe work structure.

RAE2021 CONSULTING SAVANNAH GA

Owner

March 2020- Current

Working with clients on Warehouse Logistics and Daily Operations. Sourcing out 3PL and available warehouse space in the Savannah GA area. Working with Staffing agency on payroll automation and reporting accuracy. Also, General Construction Oversight on residential home remodels.

Accomplishments

Responsible for locating and setting up Northeast company with 3PL near the Savannah Port decreasing Landed Cost of goods

Reviewed and corrected Excel spreadsheet for staffing company to set up daily dock sheets to track work and ready it for auto upload for payroll.

Pulled out Data analysis for KPI’s based on work performed and compared YOY and against company talent

Overseeing complete Kitchen remodel and one full house remodel for client. Design, demo and fit up and decorating.

TRACE STAFFING SOLUTIONS, SAVANNAH, GA

Director of Logistics

August 2016 – March 2020 (Reduction in force due to Covid19)

Sole leadership for Trace light industrial division directly supporting Walmart’s Import warehousing and distribution operations located in GA, IL, VA, AL, & TX.

Accomplishments

Responsible for P&L for 8 locations. Maintained High Growth and reduced costs YOY.

Increased efficiency of payroll and employee production by automating reporting and tracking of KPI metrics.

Used KPI’s to increase talents awareness and increase CPH to 165% of client’s goals

Engaged with customers to understand their business and needs, ensuring that clients are happy with services and supports on projects with clients that need additional service management

Implementation of new operations in Newport News VA, Elwood IL, and Mobile AL. Set up and managed operations remotely and in person.

Decreased on Site and leadership turnover by 45% at all DC’s while driving an Increase in the expected Goals.

HNA WAREHOUSE, BRANCHBURG, NJ

Warehouse Director of Operations

January 2016 – August 2016

Implementation of 3PL Warehouse, hired, trained, and coached new personnel to coordinate inbound and outbound freight.

Accomplishments

SOP creation for all internal processes. Trained personnel on SOPs and ensured leadership accountability to the processes.

Maintained all compliance issues, EPA regulations and vendor specific requirements for order fulfillment.

Maintained all WMS system using MAS/SAGE product to incorporate clients mapping and label needs

Set up eCommerce and EDI site with 99.8% shipping accuracy in the first 3 months.

Collaborated with new clients to reduce ocean freight by 12%.

Oversaw all warehouse management, including payroll, hiring, training, and addressing employee concerns and performance management process. Created a collaborative environment which focused on continuous improvement in areas of communication, coordination, customer service and processes.

BETTER SLEEP INC., BRANCHBURG, NJ

SVP

August 1983 – January 2016

Sole responsibility for 72k sq. ft facility with 5 direct reports. Responsible for 25 employees with 25 million in revenue. Personally responsible for all warehouse management including payroll, hiring, training, safety, and associate relations.

Accomplishments

Leading the organization to continuous improvement. Managed both IB and OB transportation. – Lowered the cost of Ocean Freight by 40% by utilizing consolidation and better negotiations.

Set up and maintain MAS/SAGE 90, and 200 ERP systems. Upgrade to MAS 400 and maintained mapping and all label requirements.

Incorporated WMS system to export reports to Excel for inventory and sales forecasting.

Taught all new hires WMS system and usage.

Maintained daily operations of a $25 million a year business, responsible for financial planning, the Profit and Loss statement, project scheduling and manufacturing.

Ran the Supply Chain and maintained an inventory of more than $2 million on hand, comprising of more than 250 distinct SKUs from local and overseas vendors. Bringing in over a 1000 TEU’s a year.

Managed a team of designers that designed and/or patented over 30 new Shower Caddies and Bathmats

Work closely with engineers, designers, and marketers to build and launch new product experiences

Increased overall quality on Products that had a 1.7% return rate from customers.

Directed Short and Long-term Budget and planning goals to sustain and manage business

Attended all major sales meeting with sales representatives as the face of the company and maintaining relationships

Designed and implemented business strategies and data collection to track and monitor the business flow and performance.

Maintained all compliance issues, EPA regulations, vendor specific requirements for order fulfillment, transit guidelines, federal shipping standards.

Implemented SOPs for all warehouse task, improving onboarding and training for new hires. Maintained less than 2% employee turnover

SKILLS SUMMARY

Warehouse Operations

Supply Chain

Labor Planning

SOP & Best Practice Creation

WMS Systems

MAS/SAGE ERP

Coaching + Mentoring

Payroll

Training + Development

Microsoft Excel

Time & Attendance

Lean Strategy

Health + Safety

Strong communication and presentation skills

EDUCATION

QUINNIPIAC COLLEGE, HAMDEN, CT

Bachelors of Business Administration, Concentration in Human Resource Management

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