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Central Office Customer Service

Location:
Boston, MA, 02109
Posted:
October 04, 2023

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Resume:

Nkosi Muhangi

Worcester, Ma. *****

Cell: 443-***-****

Email: adz5ym@r.postjobfree.com

Dear Employer,

I am applying for a position in Integration, Troubleshooting, and Installation with your company. I have enclosed my resume which illustrates over 25 years’ experience as a level 4 in Telecom Installation. Ericsson Installation, Troubleshooting and Integration, Nokia Airscale Installation, swap out, commission, and integration and LTE Sprint 2.5G, eNodeB Software Integration and Commissioning.

Verizon, AT&T and EF&I Central Office Installation and Verizon Wireless Services. Cat 6 Voice and Data Installation and Comcast Head-In Installation.

Two Years Experience with AFL as a Supervisor in EF&I Central Office Installation, Planning layouts and assign activity to 6 crews of installer. Implementing and Hosting training sessions to technicians on carrier Safety Guidelines, Inspections of Completed Jobs Packages and Reports. 14 Years Experience as a Lead Installer in EF&I, FTTP installation.

I would like an opportunity to put my skills to work in a challenging new environment. I believe in strong work ethics and have always dedicated my experience and training to assure the successful accomplishment of all company goals. I look forward to discussing with you in detail how I can apply my background to meet the company needs. I can be reached using the above information.

Thank you for your time and consideration,

Sincerely

Nkosi kasumba Muhangi

Quality Specialist /Customer Service Driven. 25 Years’ Successful Verifiable Experience.

OBJECTIVE: To obtain a Security Installation Position where I can best utilize experiences and skills in the field of Central Office Installation and Voice and Data Cabling.

Supervise Installation Crews

Develop Method of Procedure (MOP) Shelves

Reads and interprets engineering spec’s, drawings and Install Super structure, Auxiliary Framing.

Maintain on-site job records and administration tracking.

Supervisor in EF&I Central Office Installation, Planning layouts and assign activity to 6 crews of installer.

Implementing and Hosting training sessions to technicians on Verizon Safety Guidelines, Inspections of Completed Jobs Packages and Reports.

16 Years’ Experience as a Lead Installer in EF&I, FTTP installation.

PROFESSIONAL EXPERIENCE

DTRPS 04 /25 23 - PRESENT

PO Box 380833 158, WAUCHULA, Florida

Installing CIENA 6500 SLOT 7 SLOT 8 SHELF. Fiber Manager Panels, and LGX Panels

Install Cabinets/Bays/ 45RU Rack With 1/2 OR 5/8 Holes/ 12-24 Mounting Hardware

Fuse panels, verify assignments.

Run Power cables and Terminated at BDPB and Fiber cable

Teksystem 11 /22 – 04 / 23

2400 Dallas Pkwy Ste. 220, Plano, TX 75093

Installing CIENA 6500, Fiber Manager Panels, and LGX Panels

Install Cabinets/Bays/ 45RU Rack With 1/2 OR 5/8 Holes/ 12-24 Mounting Hardware

Run Power cables and Terminated at BDPB and Fiber cable.

Verigent LLC. Mooresville, NC 08 /20 – 10/20

NCR South Tower 858 Spring St. Atlanta, GA

Installing Ciena 6500, Fiber Manager Panels, and LGX Panels

Drill and anchor frames/bays/racks in line-ups and stanchions

Fuse panels, verify assignments, test power alarms

Run Power cables and Terminated at BDPB and Fiber cable

Judge Group. 1270 Park Central Dr. Dallas, Tx 07/19 - 02/20

Ericsson AT&T

Commissioning & Integrating Ericsson 5216, XMU, 6600 and 6630

Confirm the CPRI cables, Confirm existing GPS RF cables,

Install 5216 Panel, XMU Panel, 6630, 6600 Panels.

GPS Shelf, Power, and Ground Cables

Empire Telecom. 16 Esquire Rd. Billerica. Ma 05/19 – 07/19

Ericsson AT&T

Commissioning & Integrating Ericsson 5216, XMU, and 6630

Confirm the CPRI cables, Confirm existing GPS RF cables,

Install 5216 Panel, XMU Panel, 6630 Panel.

GPS Shelf, Power, and Ground Cables

Verigent LLC. Mooresville, NC 09 /17 – 02/19

Nokia Airscale Verizon

Confirm the Airscale Solution Configuration to be implemented.

Confirm the # of CPRI cables, Confirm existing GPS RF cables,

Identify the 9926 and eAMi Unit, identify grounding work that need to be done.

Confirm existing 7705 backhaul cabling, Fuse rack panel equipment.

Install Airscale Panel, SMM Panel, GPS Shelf, Power, GPS and Ground Cables

Integration and Commissioning

C4 Technical Services. St. Paul, Mn 11/16 – 08/17

Technician, T Mobile Wireless Installation

Cisco 9922, Gigamon HD8, Gigamon TA10, Gigamon TA40, Gigamon TAP Pnis, running power, fiber, and cat6 cables.

RighTech Iselin, Nj 09/16 – 11/16

Technician

WiFi Installation, Pulling and Terminate Cat-6 cable, Install Wireless Access Points

C4 Technical Services. St. Paul, Mn 04/16 – 08/16

Technician, AT&T Wireless Installation

LGX Panels Coax Cabling, Cat-6, RJ 45 Jacks, Fiber Cabling, Super structure, Drilling Floor and anchoring frames bays, rack line-ups, Termination of patch panels, Multiplexer panels and Fiber Testing.

Verigent LLC. Mooresville, Nc 10 /14 – 03/16

Commissioning Technician, Sprint, Alcatel-lucent

LTE Sprint 2.5G BBU eNodeB Installation. Software Updates and Commissioning.

Cell Tower Top Test Technician, Testing and troubleshooting of Alcatel-Lucent CDMA and LTE cell tower top equipment in the Mass, RI, CT and NY State markets. This includes testing radio heads, testing and cleaning fiber optic circuits, and resolving -48-volt power issues. Interacting with Alcatel-Lucent, Sprint and other cell tower related companies on a daily basis is required. Work is at both cell tower sites and roof top locations.

LTE Sprint 2.5G BBU eNodeB Installation. Software Updates and Commissioning. Installing Alcatel-Lucent 7705 SAR-8 / 7705 SAR-F Routers. BBU, d2u V3, d2u V5. Alcatel-Lucent eCCm2, eCCm and bCEM Modules. Power Switch and Alarm Monitor (ROC). Power Distribution Panel (PDP), Transceiver Duplexer Unit, Rectifier Shelfs, Power Distribution Battery Strings, 9927 / 9928 / 9929 Multi Mode Distribution Cabinets.

Fiber Optic: Single and Multi Mode Fiber Inspection, Cleaning and Testing with ITE Fiber Tools and Connection. Connection: GPS Cables, Fiber and Ethernet Backhaul Cables, d2u Roc Module V3 and V5 Alarm Cable. CPRI Fiber and Fiber Transceivers. Battery Cabinet: Strap -24v or -48v Battery String, Connected Battery String to Main Bus Via Anderson Cables Connectors.

NodeB Power Up, Software Updates and Commissioning: Using Network Element Manager (NEM) and ICeT. Sending eNodeB Software loads to the eNodeB, Verifying eNodeB Hardware status. Resetting eNodeB or Individual eNodeB Components. Testing with ICeT: Clock Status (GPS) Check SFP Inventory, Backhaul Status, Ping Testing and check RFM Vitals.

Verigent LLC. Mooresville, Nc 09 /13 - 09/14

Technician, Verizon Wireless Installation

Install Brocade MLX System, Cisco 15454, Routers,Juniper E120, MX960 and EXR 310 Routers, Juniper EX Switches, Fuse Panels, Ciena 4200, DS1 - DS3, DDM2000 OC3-190, Tellabs 7100, LGX Panels. Coax Cabling, Cat-6, Fiber Cabling. Drill and anchor frames bays, rack line-ups. Termination of patch panels, multiplexer panels, Wire warp Termination at time clock and interfaces. Fiber Testing.

C4 Technical Services. St. Paul, Mn 05/12 09/14

Technician, AT&T Central Office Installation

Develop Method of Procedure (MOP) verify material checklist and layout frame/bay line-up. Installation Equipment Experience Perform inventory of all job-related materials.

Install Cisco 15454, Routers, Fuse Panels, Ciena 4200, DS1 - DS3, DDM2000 OC3-190, Tellabs 7100, LGX Panels.Drill and anchor frames bays, racks in line-ups. Cabling (T-1 25 pair ABAM, DS-3 Coax cabling, Cat-6, Fiber jumpers) installation, termination of patch panels, multiplexer panels, Wire warp Termination at time clock and interfaces. T1 Testing of equipment Dx3, DX1, ADSL.

INSIGHT GLOBAL. Boston, Ma. 04/12 – 11/12

Head-In Technician, Comcast Cable Co.

Upgrade and Installing NSG Panels, Cable Runs and Terminate Video Cabling, Internet and Phone Cabling. Cable Runs and Termination of Cat-6 Cable, Fiber Cable, Coax Cable Runs. Install Fuse Panels, Wire Wrapping and Panduit Cable Management Duct.

TOTAL TECHNICAL SERVICES INC. Waltham, Ma. 05/10 – 10/11

Technician, AT&T Central Office Installation

Develop Method of Procedure (MOP) verify material checklist and layout frame/bay line-up. Installation Equipment Experience Perform inventory of all job-related materials. Perform all levels 1-4 functions. Capable of working on active equipment, reading and interprets engineering specs, prints, and drawings. Maintain on-site job records and administration tracking

Install Cisco 15454, Routers, Fuse Panels, Ciena 4200, DS1 - DS3, DDM2000 OC3-190, Tellabs 7100, LGX Panels. Drill and anchor frames bays, racks in line-ups. Cabling (T-1 25 pair ABAM, DS-3 Coax cabling, Cat-5, Fiber jumpers) installation, termination of patch panels, multiplexer panels, Wire warp Termination at time clock and interfaces. T1 Testing of equipment Dx3, DX1, ADSL.

Installing super structure, auxiliary framing (support frame, cable racks, conduit cable management, etc.). Cablerack deck, cable brackets and fastening material. Cord lacing - Chicago stitch, Kansas City Stitch, flat lacing stitch, clove hitch and running lock stitch.

Experience with Cable testing tools (light meters, Fluke, continuity testers. STT, JDSU, etc) Experience Cat5 straight thru and cross-over cables as well as terminate various Coax and T-1 cabling. Well Experience with fiber optic attenuation, microscope light meter and fault location testing.

INCREDITEK INC, Belcamp, Md. 01/09 - 02/09

Technician, Verizon Central Office Installation

FTTP or FiO’s Equipment, OLT, MG3, BIG BAND, EDFA, and ADSL

Litespan 2000, Ciena Communications Equipment, Hekimimian Equipment, Collocation, Fujitsu Equipment, DS1 - DS3, AC, DDM2000 OC-3, LGX, and Cisco Routers, SONET terminals, patch panels, multiplexers, etc.

Equipment racks and cabinets, co-location cages, drill and anchor frames, bays, racks in line-ups and stanchions Co infrastructure to include ladder tray, cable guides, fiber cable conduit, Cord lacing - Chicago stitch, Kansas City Stitch, flat lacing stitch, clove hitch and running lock stitch.

DYNIS INC, Columbia, Md. 5/04 - 01/09

Lead Installation Technician, Verizon Central Office Installation

Develop Method of Procedure (MOP) verify material checklist and layout frame/bay line-up. Installation Equipment Experience Perform inventory of all job-related materials. Perform all levels 1-4 functions. Capable of working on active equipment, reading and interprets engineering specs, prints, and drawings. Maintain on-site job records and administration tracking

FTTP or FiOs Equipment, OLT, MG3, BIG BAND, EDFA, and ADSL Litespan 2000, Ciena Communications Equipment, Hekimimian Equipment, Collocation, Fujitsu Equipment, DS1 - DS3, AC, DDM2000 OC-3, LGX, and Cisco Routers, SONET terminals, patch panels, multiplexers, .T1 Testing of equipment Dx3, DX1, ADSL.etc.

Switchboard, Coax, Cat5, Fiber jumpers, wire wrapping, cross-connect, punch-down, Cable hole, fire stopping, Equipment racks and cabinets, co-location cages, drill and anchor frames, bays, racks in line-ups and stanchions Co infrastructure to include ladder tray, cable guides, fiber cable conduit, Cord lacing - Chicago stitch, Kansas City Stitch, flat lacing stitch, clove hitch and running lockstitch.

SI INTERNATIONAL INC. Reston, Va. 04/03 - 5/04

Technician, Verizon Major DC Power Installation

Power distribution board (PDB), Battery distribution fuse bay (PDFB) Rectifiers, Converters, Inverters, Batteries, Battery Stands, Fuse panels, verify assignments, test power alarms. Run power cabling and Cord lacing#6, 4, 1/0, 2/0, 4/0, 350 MCM, 500 MCM, 750 MCMCable Run, Iron Work.

P-COM NETWORK SERVICES. Sterling, Va. 7/02 - 4/03

Technician, Verizon Major DC Power Installation

Installing, Power distribution board (PDB), Battery distribution fuse bay (PDFB) Rectifiers, Converters, Inverters, Batteries, Battery Stands, Fuse panels, verify assignments, test power alarms. Run power cabling and Cord lacing#6, 4, 1/0, 2/0, 4/0, 350 MCM, 500 MCM, 750 MCM Cable Run, Iron Work.

TEKSYSTEMS. Linthicum, MD. 11/01 – 07/02

Technician, Black Box, Voice and Data Installation

Assembled, erected, aligned, mounted framework equipment, and apparatus; run and secure Voice and Data Cabling Cat5, Cat3, coaxial and fiber cables; Wiring, butt and strip, color codes, terminating RJ45 jacks, 110/66, Wrap down, Krone Block, 310 block, punch down, basic testing. Install rack, cable trays and patch panels.

TECH U.S.A. Millersville, MD. 11/01 – 07/02

Technician Voice and Data Installation

Assembled, erected, aligned, mounted framework equipment, and apparatus; run and secure Voice and Data Cabling Cat5, Cat3, coaxial and fiber cables; Wiring, butt and strip, color codes, terminating RJ45 jacks, 110/66, Wrap down, Krone Block, 310 block, punch down, basic testing. Install rack, cable trays and patch panels.

ORIUS. Hunt Valley, MD 4/01 - 8/01

Lead Technician, Verizon Central Office Installation

Develop Method of Procedure (MOP) verify material checklist and layout frame/bay line-up. Installation Equipment Experience Perform inventory of all job-related materials

install Litespan 2000, Ciena Communications Equipment, Hekimimian Equipment, Collocation. Fujitsu Equipment, DS1, DS3, AC, DDM2000 OC-3, LGX, and Cisco Routers, Fiber, Cable Runs, Addition and Removal Of Wiring and Connection Of Common Systems.

Equipment racks and cabinets, co-location cages, CO infrastructure, include ladder tray, cable guides, fiber Panduit.

Cabling (T-1 25 pair ABAM, DS-3 Coax, Cat5, Fiber jumpers) installation, termination and Wire wrapping. Equipment installation (rack & stack) – SONET terminals, patch panels, multiplexers, etc. Experience with fiber optic testing with a light meter for power loss reading, Cord lacing, Chicago stitch, Kansas City Stitch, flat lacing stitch, clove hitch, running lockstitch, et

Technician, Verizon Major DC Power Installation

Installing,Power distribution board (PDB), Battery distribution fuse bay (PDFB) Rectifiers, Converters, Inverters, Batteries, Battery Stands, Fuse panels, verify assignments, Run power cabling and Cord lacing#6, 4, 1/0, 2/0, 4/0, 350 MCM, 500 MCM, 750 MCM Cable Run, Iron Work.

AFL. Richmond, VA 10/97 - 4/01

Supervisor, Verizon Central Office EF&I Installation

Implementing and Hosting training sessions to technicians on Verizon Method of Procedure Safety, Guidelines, Inspections of Completed Jobs and Report

Analyze, plan, layout and assign the day to day activities of 6 crews 3 to 4 installer in Maryland and Delaware location. Prepare Method of Procedure, Correct Job Specifications and Drawings, Provide Final Quality Inspection and Payroll.

Lead Technician Verizon Office Installation

Develop Method of Procedure (MOP) verify material checklist and layout frame/bay line-up. Installation Equipment Experience Perform inventory of all job-related materials

install Litespan 2000, Ciena Communications Equipment, Hekimimian Equipment, Collocation. Fujitsu Equipment, DS1, DS3, AC, DDM2000 OC-3, LGX, and Cisco Routers, Fiber, Cable Runs, Addition and Removal Of Wiring and Connection Of Common Systems.

Equipment racks and cabinets, co-location cages, CO infrastructure, include ladder tray, cable guides, fiber panduit,

Cabling (T-1 25 pair ABAM, DS-3 Coax, Cat5, Fiber jumpers) installation, termination and Wire wrapping. Equipment installation (rack & stack) – SONET terminals, patch panels, multiplexers, etc. Experience with fiber optic testing with a light meter for power loss reading, Cord lacing, Chicago stitch, Kansas City Stitch, flat lacing stitch, clove hitch, running lock stitch, etc

TRAINING: Workforce Central Career Center

Microsoft Business Planning Microsoft Office Word 2010

Microsoft Office Excel 2010 Microsoft Office Outlook 2013

Microsoft Office PowerPoint 2013 Microsoft Office Access 2013

Microsoft Office QuickBooks 2015 Microsoft Accounting Fundamentals

TRAINING: Workforce Central Career Center

EDUCTION: High School Equivalency, Worcester, Ma. 8/17/2016



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