Experienced in Coordinating Office and Facilities Services, Procurement and Providing Administrative support. A proactive, creative trusted solution provider will accomplish effectively and efficiently while adding value
PROFESSIONAL EXPERIENCE
Epirus Inc., Los Angeles, CA
Sr. Office / Facilities Administrator 10/2020 – 6/2023
Resolve Office and Facilities issues, in an efficient & timely manner to minimize down time
Coordinates requests for proposals from vendors regarding facility-related items, supplies, and contracts
Manages and schedule weekly/monthly, semi-annual, and annual Preventative Maintenance services
Manage vendor contracts, using relevant Facilities Management procedures to evaluate bids, selects suppliers to obtain overall best value
Coordinates building maintenance and projects including janitorial services, recycling, pest control, shredding, and landscaping, etc...
Performs regular checks on Facility and Office equipment, fixtures, and appliances are functioning correctly
Coordinate work schedule with vendors with consideration of the facilities/office calendar
Oversee Assist with facility improvement projects, including renovations, expansions, and relocations
Continuously evaluate and adjust space allocations to accommodate changing business needs
Monture building security, building access, manage front desk issues, badging, on boarding, dis-charge and greeting guests
Procurement: following company policy purchased and processed invoices for office/facility supplies and equipment
Established and managed the company office Snacks & Lunch program, which saved the company money and employees enjoyed the programs
Provide quality customer service while facilitating services with each stakeholder
Provide general administrative support to the department
Generate and submit expense report, manage/retrieve data as required
Assist with the facility budgets and savings
Coordinate office events, on-site and offsite
Maintain appointment calendars and conference room schedules
Answer telephone calls, forward messages, and provide responses to routine queries
Work closely with different departments, EHS, HR, Finance, serve as a liaison with other departments.
Emphasized on proactive office and facility service coordination
Assist facility manger with special and diverse projects, handled several projects simultaneously and prioritized effectively
Club Assist
Office and Facility Service Coordinator 03/2018 -11/2019
Provided general administrative support to the CEO, compile routine correspondence and reports
Managed and coordinated the day-to-day office & facility requests
Maintained calendars for the department and supervisor; communicated updates and changes
Supported field service technicians with scheduling their classes, monthly programs and negotiating with site contacts
Coordinated office services and maintenances, negotiated building lease terms, engineering, security
Coordinated all office and off-site events
Respond to emails, in-person, and telephone inquiries in a timely manner
Procurement - Order/ manage office & kitchen supplies, communicate order status, follow up on delivery
Communicate with vendors, negotiated best value, gather estimates
Manage all front desk activities – greet guests, mail distribution, and arrange for shipping/receiving
Assisted HR with on boarding, postings & participating in projects as requested
RadNet, INC., Los Angeles, CA
Payment Reconciliation Coordinator 11/2016 - 03/2018
•Review OTCs (Over the counter) billing to ensure accurate reporting
•Balance accounts, make changes and route reconciled OTCs for posting
•Work closely with auditors to verify statements
•Ensure accuracy and compliance of procedures
•Provide overall support and troubleshoot in preparation for audit
•Work in partnership with site managers to ensure billing accuracy
•Collaborate with site managers to handle overtime accounts
•Analyze data to prepare the daily, monthly report and participate in projects as requested
•Organize and develop plans to efficiently prioritize assignments and projects to meet deadlines
•I was able to write a manual that covers best steps required to review OTCs
California State University, Los Angeles, CA 6/2016 - 09/2016
Sales and Catering Coordinator
•Respond to inquiries regarding hospitality services promote the school event spaces
•Responsible to generate business to meet the financial goals and was able to increase it by 30%
•Met with prospective clients, conduct site tours of the facility with a goal of capturing the event
•Work closely with clients detailing their events/meetings needs to prepare and finalize contracts
•Prepare proposals, negotiate, complete contractual agreements detail the event needs
•Interface regularly with other UAS, CSULA departments and divisions
•Promote hospitality product and services
•Work closely with banquet, kitchen, vendors, and others
Event Coordinator, Los Angeles, CA 2013 - 2016
Private Event Coordinator
•Provide clients with personalized site search and develop theme of program
•Will reach out to prospective clients and respond to customer inquiries
•Assist developing details and implement plans that will excite the customer
•Oversee budgeting as it pertains to the account
•Implement contractual arrangements and establish themes
•Consolidate billing, staff needs, manage payroll and scheduling
•Develop and maintain relationships with vendors
•Administrative duties, Coordination and Detailing of Program of Event, etc., as required
Crowne Plaza, LAX, Los Angeles, CA 2007 – 2013
Administrative Assistant/ Catering Coordinator
•Provide administrative support to the Catering Director, Catering Managers & Sales Managers
•Managed department calendar, arranged and attend the weekly/monthly meetings
•Made travel arrangements, compiled expenses report and submit for a timely payment
•Handled front desk activities, greeting guests, shipping needs, customer service conference calls
•Created & distributed BEOs, Rooming list, Resumes, VIP Amenities, post daily reader board
•Coordinated service with different departments
•Responded to customers’ inquiries; identify an issue, qualify and, distribute calls
•Assisted Food & Beverage Director, Executive Chef with catering, and special event menus
•Consolidate and finalize billing, Ordered & managed office supplies
Century Plaza, Hyatt Regency, Los Angeles, CA 2005 – 2007
Catering Administrative Assistant
•Provided administrative support to Catering & Convention service Managers
•Reach out to clients to finalize billing issues
•Responded to incoming inquiries & managed all front desk activities
•Compiled daily, weekly & monthly reports
•Attended weekly banquet event meetings and took meeting minutes
•Prepared sales packet brochures, ordered & managed office supplies
•With high degree of responsiveness, diplomacy, and professionalism in all interactions
•Support managers with projects as requested
Summary of Skills:
•Office & Facilities Service Coordination
•Procurement, Negotiation, and Contract Management
•Space Planning Designs for Office and Facilities
•Microsoft Office Suite, Adobe, Concur, Expensify etc.
•Administrative Assistant
•Project Management
•Receptionist /Front Desk
•Customer Service / Customer Relations
•Great Team Collaboration
Volunteer:
•Volunteer to feed and shelter homeless children and adults
•Red Cross – assist with registration during blood drive