Marissa M. Charles

*** ********* *****

Lumberton, NJ 08048

Home: 718-***-****

Cell: 347-***-****

Email: adz5y6@r.postjobfree.com

Secret Clearance

** ***** ** ******* *******

WORK EXPERIENCE:

Sept 2023- Present

Hrs. per week-35

Agency - Civil Service State -Willingboro Township Municipal Complex/ Municipal Court Supervisor: Brenda Bligen

Phone Number : 646-***-****

Position: Clerk 1

Receive, screens, reviews and verifies documents. Reviews and checks assigned reports, applications, and other documents for corrections and completeness. Opens, time stamps, sorts, numbers, and distributes mail. Maintains prepared mailing lists. Sorts, indexes, and files checks, cash stubs, vouchers, requisitions and other materials, numerically, alphabetically, or according to other predetermined classification; maintains such files.

Receives applications, documents, forms and fees; screens, sorts and assembles this information for further processing. May wrap packages for shipment by mail or express. Assembles materials for distribution. Hand stamps, letters, papers, and other documents. Fills in and checks form letters, circulars, and forms as directed. Compiles information and/or numerical data. Provides general, routine information in person and over the telephone; refers complicated or non-routine inquiries to appropriate staff. Process intake forms for dog license, liquor license, mercantile license, zoning/ permits, OPRA Request, Vital records, etc. Work closely with Mayor Kaya McIntosh and Township council. Work closely with code enforcement officers, Tax collector specialists in the finance office. When assigned to a court, prepared the docket (or schedule) of cases to be called and to contact witnesses, attorneys, and other parties to collect or provide information; learns to call court to order, administer oaths to jurors, witnesses, court officers and others, announce postponements, and adjourn court; assists the judge both on the bench and in the chambers.

When assigned to a tax office, record tax payments. When assigned to a finance or tax office, perform specialized clerical work involving the preparation and maintenance of assessment rolls and records. Input escrow checks in the system. Process personnel action forms, maintain personnel records and gather sensitive or confidential information or data.

April 2022- July- October 1 2022 (Term)

Hrs. per week- 40

Agency- US ARMY CADET COMMAND- 2ND BRIGADE

Supervisor- Kevin Buzby

Phone number- 609- 892-1467

Position: Supervisor Recruiting Operations Officer Supervised HRA’s and ROO’s Northern Universities. Provide reports for direction and performance appraisal to the Professor of Military Science (PMS). Approved project plan, responsible for planning and organizing, estimating costs, coordinating with staff and line management personnel, and conducting all phases of the project.

Supervised CFR Spreadsheet and monthly reports. Attended workshops with ROO’s. Inform the supervisor of potentially controversial findings, issues, or problems with widespread impact. Provided sound advice on subjects such as recruiting, retention, and incentives management. Responsible for the development and execution of recruiting plans. Gathered and identified and analyzed recruiting program issues ensuring that programs function efficiently and effectively.

Recommended to correct deficient program issues. Participated in recruiting activities in pre-selected areas in an effort to increase public awareness of the ROTC program. Completed projects, evaluations, reports, or recommendations are reviewed by the supervisor for compatibility with organizational goals, guidelines, and effectiveness in achieving intended objectives. Completed work is also reviewed critically outside the employee's immediate office by staff and line management officials whose programs and employees would be affected by implementation of the recommendations. June 2021 – September 2021

Hrs. per week- 96-100

Agency- U.S Small Business Administration (Temp) New York, NY Supervisor- Kenneth Enser

Phone number- 716-***-****

Position-GS 9- Human Resources Specialist (Recruitment and Placement) Experienced applying recruitment and placement regulations, laws, and OPM guidance. Experience providing comprehensive recruitment and placement staff assistance. Performed recruitment & placement activities for a wide range of positions: Worked with management on recruitment placement. Disaster Recovery, Loan Agents, Administrative, Human Resources, etc. Completed/coding and reviewing Requests for Personnel Action (SF 52s) for Federal civil service employees and ensuring information is correct, complete, and in compliance with applicable regulations and guidelines. Generated job announcements and issuing certificates for qualified candidates utilizing USA staffing. Reviewed application/resume packages and made eligibility and/or qualification determinations. Responded to HR inquiries.Rated applicants to develop referral lists to provide to management. Utilized 5 CFR regs or SOP’s to interpret human resources regulations. Informed management on recruitment positions. Utilized Experian for credit score verification. Inform managers on the classification process on determining the occupational series, title, grade, and pay system for positions. Provide feedback on merit principles and prohibited practices in the workplace. Human Resources IRIS software. Assisted with a Benefit Program/ SAC Reports. Provided guidance and advice to supervisors and managers. Determined pay for job offers for pre-employment. Utilized USA Staffing automated systems, DCPDS, EOPF. January 2021- June 2021

Hrs. per week- 40

Agency -United States Air Force, 877 FSS (Term Position), New Jersey Supervisor-William Barnes Phone number-609-***-**** Position- GS11 Human Resources Specialist-Employee Relations LMER Advised and counsels management, supervisors and employees on the purpose of disciplinary / adverse action. Provided authoritative and expert interpretation of many statutes, regulations, guidelines and policies rendered by Congress, OPM, DoD and Department of Air Force as well as Air Force HR operating procedures and processes. Applied a wide range of civilian Labor Relations and Management-Employee Relations (MER) knowledge and skills to provide expert advice, guidance, and policy interpretation on a wide range of complex HR issues. Reviewed policies to complete duties. HR inquiries actions. Served on functional working groups and committees to participate in the resolution of Air Force civilian HR functional issues and problems. Reviewed, develops and refines Air Force civilian Labor Relations and Management-Employee Relations (MER) business processes, guidance and procedures. Prepared proposed disciplinary/ adverse actions such as Removal, Suspension, and PIP, letters for the Attorney to review and submit. Worked closely with an EEO representative. Requested AF 971, Performance Appraisals, and Statements of Understanding Coordinate with the Attorney on any evidence and errors to be corrected. Processed squadron’s achievement awards. Utilized the Douglas Factors for determination of findings. March 2019 –January 2021

Hrs. per week: 40

Agency: 701st Military Police Group (CID), Quantico, Virginia Supervisor: Mr.Andrews

Phone Number: 540-***-****

Position Title: GS 9 Human Resources Coordinator/ ADPASS Manager/Acting Supervisor Served as the Civilian Human Resources Coordinator providing a full range of multi-functional human resources (HR) advisory services to managers and supervisors within the S1- 701st Military Police Group, U.S. Army Criminal Investigation Command. Provided a full range of human resources management technical advice, assistance, and related services to management officials such as Military Police, Special Agents, Investigation Analyst and Criminal Investigation Agent. Met with management officials at all levels regarding a variety of human resources management problems and provide alternative problem solutions. Route actions such as Badge Credentials, Request for Temporary Quarters Subsistence Expense, Request Advanced and Hire, Request for Restoration Leave, and Request Age Waivers to the Headquarters Commander.

Ensured that actions involving recruitment of new employees, promotions, reassignments, awards and discipline are technically correct and implemented in a timely manner. Worked closely with Civilian Personnel Advisory Center (CPAC) and Headquarters HR Advisors in implementing related actions, employee qualifications, drug testing, competitive placement and recruitment; deployment; awards; benefits; performance management; and special programs pertaining to Law Enforcement. Processed performance awards and SRD in Auto NOA. Managed ADPASS System as the Command Officer Representative. Ensure your hierarchy in ADPAAS includes all your UICs. Ensured all your personnel

(military, civilian and OCONUS contractors) are familiar with how to self-account in ADPAAS. Monitored the Telework Program keeps records of Employee’s applications, evaluations, and work log. Keep track of employee’s overtime /comp time on excel spreadsheet. August 2018- March 2019

Hrs. per week: 40

Agency: Naval Surface Warfare Center, Carderock Division, VA Supervisor: Marcia Goodson-

Phone Number: 301-***-****

Position Title: Human Resources Assistant – NG 3 (GS- 8) Applied knowledge of Staffing principles to recognize different processes required to assist Human Resources Specialists. Provided support to Human Resources Specialists with ensuring pre-appointment personnel/security checks are documented and complete customer inquiries on procedures for filing applications or hiring procedures.

Processed request for position and personnel actions. Performed all technical tasks using various automated systems (USA STAFFING and DCPDS). Processed recent graduates on boarding. Conduct a job fair for college students. (Engineering program )Work closely with colleges, schedule flights DTS for future interviews. Coordinated with lodging locations to book recent graduates' rooms. November 2015- August 2018

Hrs. per week: 40

Agency: Civilian Personnel Advisory Center, Ft, Meade, Maryland Supervisor: Darla Yoos

Phone Number: 301-***-****

Position Title: HR Assistant (OA) GS-7

Applied knowledge of Staffing principles to recognize different processes required to assist Human Resources Specialists. Provided support to Human Resources Specialists with ensuring pre-appointment personnel/security checks are documented and complete customer inquiries on procedures for filing applications or hiring procedures. Processed request for position and personnel actions. Performed all technical tasks using various automated systems (USA STAFFING and DCPDS) Determined effective dates, target position credentials, data collection/documentation, and OPM certificates. Respond to applicants and telephone callers interested in employment in service organizations. Ensured required documentation is complete and cleared, arrange release/entry on duty dates, security checks, processes personnel actions. Determined effective dates, target position credentials, data collection/documentation, and OPM certificates. Coded and processed personnel actions. Applying basic classifications- position bills. Provided advice to supervisors on personnel management issues; gather facts to analyze data to identify issues and respond to questions; utilize automated systems to administer and support various personnel programs, such as Automated Time and Attendance Production System

(ATAAPS) and Integrated Personnel; prepare and provide reports to higher echelons of command US ARMY. Supervising junior HR Specialists, writing job analysis/assessment, creating job opportunity announcements, conducting qualification determinations within various applicants; and consulting with hiring managers on recruitment needs and responses. Provided recruitment and placement assistance in applying various hiring authorities appropriately such as VRA, 30% Disabled vet, and to fill vacancies. Worked on using personnel and staffing systems to post vacancy announcements, reviewing applications, referring eligibles for federal employment opportunities, and coding personnel actions for onboarding of new hires. Managed performance management and recognition systems, compensation and leave, employee benefits or processing, records management and administration. Executed diverse clerical work such as using office automation equipment to type a variety of documents such as letters, memos, and reports. Compiled reports, maintains a variety of files for merit promotion, publications, standards, and applicant supply files.

Evaluated, appraised, and analyzed collected data, extracting pertinent information for various databases, and input significant data into various manual and automated databases. Query Helpdesk for automation systems for data discrepancies, pay problems, benefit issues, and determine procedural requirements for fixes.Analyzed, research, and interpret guidelines and policies in place. Knowledge of civilian human resources rules, regulations, methods and principles regarding recruitment/staffing, classification, position descriptions, merit promotion, Delegated Examining, personnel actions, and OPM. Knowledge and working function of special placement programs such as Priority Placement Program, RIF and the Reemployment Priority List. Responsible for entering/maintaining/clearing on and off-site priority reemployment consideration into PAL and ASARS. Assisted Labor Relations/ Employee Benefit. Informed employees and managers on their rights, and responsibilities.

Explained benefits entitlements and requirements for OWCP. Prepared charts for OWCP. Filed Labor Relations Charts as needed. Drafted official correspondence related to employee relations, working closely with LMER Specialist. Provided advisory services to Lead, Managers, and supervisors. (Part time EEO Assistant )Arranged counseling to potential EEO complaints including information on the informal and formal discrimination complaints process. Assisted in the solemn complaints in accordance with EEOC. Managing surveys and questionnaires to identify workplace issues. Assisted in decision of complaints through ADR (Alternate Dispute Resolution) resolve things through mediation. Applied Civilian human resources rules, regulations, methods and principles regarding recruitment/staffing, classification, position descriptions, merit promotion, Delegated Examining, personnel actions, and OPM. Knowledge and working function of special placement programs such as Priority Placement Program, RIF and the Reemployment Priority List. Responsible for entering/maintaining/clearing on and off-site priority reemployment consideration into PAL and ASARS. Assisted in registering employees in the Priority Placement Program (PPP) into ASARS, as well as local placement registration. Assisted in recruitment activities by arranging Physical examinations, Forensic Toxicology Drug Test. Initiated Background Investigation Personnel Security Investigation Center of Excellence (PSI- COE –PSIP). Assigned projects for Army Cyber- Drug Testing Designated Positions. Perform miscellaneous clerical work using office automation to type a variety of documents such as letters, memos, and reports.

December 2013-November 2015

Hrs. per week: 40

Agency: Military Entrance Processing Station (MEPS) Supervisor: CW1 Eudane Rennix

adz5y6@r.postjobfree.com

Phone Number: 347-***-**** /

Position Title: Human Resources Assistant GS-5

Greeted and accounted for visitors and applicants in and out of the Military Entrance Processing Station

(MEPS), administering briefings to applicants and personnel on MEPS procedures; questioning applicants to obtain data required for entry into the military service; gathering information which would bear on suitability for enlistment for the Department of Army, Navy, NY Marines, NJ Marines, Air Force, Coast Guard, NY National Guard, NJ National Guard; fingerprinting applicants using automated systems, and transmitting fingerprints to the investigating agency; screening and filing applicant records; transcribing data from numerous source documents; maintaining records of orders and enlistment contracts and assisting other sections at the MEPS when required.

Investigated case files that weren't eligible to join the Military. Prepared and pulled charts for Dep in and ship out applicants. Informed employees about their benefits as a union member. Listen to employee complaints and present employee grievances to the management team or the designated labor relations staff member. Attended disciplinary meetings upon a request of the employee. Assisted with the Union President to resolve EEO issues. Recruited and welcome new union members, also encourage employees to participate fully in union activities. Provided information and news from union leadership to union members, often through bulletins board and postings and union meetings.

Education:

Defense Travel System-AO/RO- Training for Accountable Officials and Certifying Officers Certificate 12/1/2016 Ft. Meade CPAC-Basic Employee Relations Certificate 11/2016 CHRA-Rock Island – Basic Staffing Certificate 8/2016 2000 Continental Academy High School Diploma 2/ 2006 EKG Technician Certificate Brooklyn NY 11201 3/2009- Phlebotomy Technician Certificate Brooklyn, NY 08/14/09- CPR/AED (American Heart Association) Killeen, TX. 8/3/2009-8/28/09) Certified Nursing Assistant Killeen, TX 8/19-8/28 Clinical Wind Crest Nursing Home Copperas Cove, TX 12/2016- Customer Service Certificate

Additional Training on the Job Training:

Basic Staffing,Basic Employee Relations, DTMS Training and HealthCare Training USMIRS, ATAAPS, Ethics Training, No Fear Act Training, Anti-Terrorism/Force Protection, Threat Awareness Reporting Program, HealthCare PERS Phase I CBRNE Training, Combating Trafficking Program, Operations Security, Suicide Awareness Prevention Training, Information Assurance Awareness Training, Care Provider Support Training Program, Sharp Training, Army Substance Abuse Program, Sharp Leader Engagement, Performance TRIAD-Stand up for Health/HealthCare Professional Training, Suicide,Prevention Month 2013 Resiliency Program. NFC, IRIS, ODA PORTAL, USA Staffing, CCIMS.

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