JOHNENE GLENN

adz5xh@r.postjobfree.com H: 510-***-**** 6291 Jacinto Ave. #148, Sacramento, Ca. 95823

Summary

To obtain a position showcasing my experience in administration, customer service, and training as well as taking advantage of my computer skills, being a valued team player, and a quality employee while providing an atmosphere to gain experience and develop the valuable skills necessary for success in any workplace.

Skills

Team leader

Goal setting

Management Skills

Inventory management

Production line management

Shipping and receiving

Quality assurance controls

Personnel record creation and storage

Customer Service

Performance reporting

Cost reduction and containment

Experience with MS Office Software

Effective Communicator with clients, management, and staff

Strength in recognizing, analyzing, and resolving problems

Mentoring

Implementation of various sports programs

Experience

Cepheid Lodi Ca

Production Training Lead/ Facilitation Specialist

2021-2022

Covered California Sacramento, Ca

Customer Service Representative

2016- 2021

Daily training activities and consultation with supervisors.

Coach, train, and audit production floor on standard operating procedure.

Facilitate new hire orientations, along with new hire training.

Daily supervisor communication pass down.

Co-facilitating leadership development training anchors.

Facilitate and implement new standards of work including maintaining 5s standards and training materials.

Interacts, identifies, and solves the needs of the consumer qualified health plans, certified insurance agents, certified enrollment counselors and county eligibility workers

Screen individuals for Medi Cal eligibility

Input information into the database for the customer

Triumph Preschool Sacramento, Ca.

Pre-K Teacher

2011-2016

Created and assisted in creating lesson plans for Pre-K scholars

Taught small and large groups, reading, writing, and early math

Participated in dramatic play and sensory art

Taught life skill education

lGateway Residential Program

Office Manager/Administrative Assistant

2007-2011

Maintained confidential records for 30 students

Effective communicator between school and school district personnel

Supervised lunch preparation

Worked with CEO to ensure client’s needs and services being met

FedEx Ground

Package Handler (Seasonal)

2006-2007

Unload trailers, sort, and scan packages into the fed ex ground system for customer tracking

Standard Registrar/Manpower

OCE Operator

2005-2007

Retrieve jobs from the company’s computer system from various companies i.e., Bank of America, FedEx, and the State of California and load into the cutting machine specific to the dimensions given.

City Beach Sports and Entertainment

Sports Coordinator

2000-2005

Managed permanent staff of 11

Managed seasonal staff of coaches, officials, camped counselors, and instructors

Implemented various programs and events, i.e., badminton tournaments, bocce ball events, and tournaments

Hosted the largest table tennis tournament in Fremont.

Introduced a youth basketball program

Nummi

Production Line Worker

1997-1999

Read manifests and installed appropriate parts into the Toyota trucks and passenger cars

Restocked parts to keep the production line running

Performed Quality controls and Inspections

Education and Training

San Jose City College San Jose, Ca

Associate Degree in Child Development

Activities and Honors

Alzheimer’s Association Volunteer

Cystic Fibrosis Fundraising Walk

K-12 tutor

Personal Trainer

Basketball Camp Coach/Instructor (Stanford, San Jose State, CSU, Chico, Jennifer Azzi Basketball Camp)

Basketball Official

References provided upon request

Contact this candidate