eDiscovery Digital Forensics Vice President

ROBERT CONLEY, Esq.

New York, NY ***** 734-***-**** ********@*****.*** https://www.linkedin.com/in/robertwconley/

VICE PRESIDENT EDISCOVERY & DIGITAL FORENSICS

EDISCOVERY CONSULTING OPERATIONS LEADERSHIP LITIGATION SUPPORT DIGITAL FORENSICS

Strategic leader overseeing business operations to advance growth-driven corporate strategy, meet KPIs, cultivate change management, and foster cohesive, customer-focused culture.

Key Value Offering: Innovative strategist championing operational excellence through rich experience working in customer relations, business growth, and litigation from ground up. Spur profitable growth by expanding outreach across global markets.

Operational Leadership: Leverage litigation and strategic operations experience, delivering financial accountability, effective communication, and hands-on, decisive leadership. Accelerate business development and foster cohesive corporate culture.

Growth Trajectory: Leverage aptitude in strategic planning, change management, and market analysis to secure partnerships. Recruit and mentor team members, fueling powerhouse teams, increasing growth, and penetrating new global markets.

Operations & Customer Solutions: Create foundational “building blocks” to deliver client satisfaction and operations solvency, ensure loyal interchange between client and organization, and, in turn, surpass technical and productivity benchmarks.

DISCSTYLES Leadership Assessment: Solve complex challenges in leadership and business management. Transform performance, maintain employee engagement, and deliver client satisfaction via attention to detail, cohesive structure, and productive workflow. Change champion and growth catalyst, transforming archaic operational structures to improve performance.

PROFESSIONAL EXPERIENCE

RATIONAL ENTERPRISE New York, NY 2018–2023

VICE PRESIDENT EDISCOVERY & DIGITAL FORENSICS

SCOPE: Acting COO and Attorney leading eDiscovery software B2B SaaS company offering information governance and eDiscovery software, professional services eDiscovery litigation consulting and managed review. Led strategic operations during rapid growth to 100+ employees. Oversaw team of 75 with 8 direct reports across 5 business units. Defined project scope and managed budget, communicating guidance and instruction to direct reports. Fostered business development, growth culture, and thought leadership to drive performance, evaluating team and operations success through data and metrics analysis.

Relocated operations and offices within New Jersey and NYC (2013, 2016, 2019). Secured new office space and negotiated lease terms. Orchestrated office designs and buildouts with contractors, utilities and vendors. Relocated employees and equipment.

Acquired and merged SiteLogic LLC, a litigation support services provider with 12 locations, into Rational Enterprise operations framework. Conducted due diligence and retained employees and clients. Onboarded staff and eliminated redundancy.

Expanded new business and increased repeat business, leveraging long-standing industry relationships. Established trust in clients and peers.

oBuilt new operations hub in London, England (2018). Established new client base by introducing eDiscovery and Information Governance products tailored to European market with different business practices, laws and privacy concerns than U.S.

Reduced third-party expenses 80% via new product research and implementation, resource reallocation, and removal of outdated products, services and business practices.

Transformed business operations and increased efficiency, reducing reliance on outstated and redundant third-party software.

RATIONAL ENTERPRISE New York, NY 2012–2018

DIRECTOR, CLIENT SERVICES/SENIOR CLIENT MANAGER

SCOPE: Hired to lead client relationship-building, quickly rising to director role. Guided clients on GDPR compliance and information governance. Assumed role of SME in civil and criminal cases, providing testimony. Liaised with software development team on design strategy, catering to industry’s needs. Steered RFPs, lead generation, and strategic growth initiatives.

Accelerated client base 1200%, delivering value-added services and viable, long-term relationships via customer upsell/retention.

Managed team of digital forensics specialists in preservation and collection of digital information. Guided development roadmap, identifying and prioritizing features of new eDiscovery software products in R&D.

Delivered cost savings, adapting new technology including Amazon Web Services, Elasticsearch, and artificial intelligence into software product offerings. Decommissioned Oracle and onsite data centers, transitioning data hosting to cloud service providers.

Appointed lead eDiscovery consultant for Attorney General of New York in 70+ lawsuits and investigations. Designed and implemented document management, information governance, and eDiscovery software systems for legal department of Starr Companies (secondary insurer with $30B assets) and Boies Schiller Flexner, prestigious US-based litigation firm.

Managed eDiscovery projects and operations, digital forensics, client services, litigation support, managed review, software product development, P&L, business development, and problem solving.

Conducted forensic data preservation and collection for now-defunct Theranos, Inc., leading to criminal charges and conviction of company’s founders. Oversaw team of 15 (client services and operations).

Facilitated data hosting and management of digital information for 37 state attorneys general investigating Volkswagen emissions scandal. Grew client base and project management from a few (2012) to 300+ in 3 years.

Accelerated client base growth over 18 months. Sought after by clients as go-to problem solver, advising on software solutions and new features development.

Speaker and panel participant LegalWeek, Relativity Fest, Alfresco (Hyland)

Prior litigation experience includes:

Attorney, Arkin Kaplan Rice LLP, New York, NY (2008–2012)

SCOPE: Practicing attorney in complex commercial litigation and employment law firm. Managed discovery process, including depositions; data preservation, collection, review, and production; industry expert witnesses; motions; research; and trial preparation. Appointed to trial team, representing multibillion-dollar hedge fund in three-week jury trial, obtaining dismissal of all claims brought against the fund and securing jury verdict of $3M in damages and attorneys’ fees in favor of the fund.

Client Services Consultant, Weil, Gotshal & Manges LLP, New York, NY (2007–2008)

SCOPE: Developed branding materials, consulting on client growth and retention. Promoted specific practice areas, assembling content and materials for Chambers and Legal500. Steered launch of new firm-wide website and client portal.

Associate Attorney, Vorys, Sater, Seymour and Pease LLP, Columbus, OH (2004–2006)

SCOPE: Represented clients in litigation and employment matters. Drafted and defended motions and briefs, performed legal research and writing. Conducted internal investigations, arbitrations, and client training sessions. Participated in new attorney recruitment.

Prior operations experience:

Steered operations for family-owned real estate and hospitality business, managing 8 hotel properties with multiple restaurants, pools, water parks, golf courses, and dinner theaters.

CRITICAL COMPETENCIES

Strategic Planning Client Relationship Management Project Management Customer Engagement Restructuring & Change Management Business Development Conflict Resolution Process Automation Contract & Litigation Management Vendor Negotiation Account Management Strategic Development Revenue Optimization Business Intelligence & Data Analytics Team Leadership & Development Hiring & Training Key Performance Indicators Forecasting Stakeholder Relationship Management

EDUCATION & PROFESSIONAL LICENSURE

Juris Doctor, University of Pittsburgh School of Law

Bachelor of Arts, Music, University of Michigan School of Music, Theatre, and Dance

Attorney Licensed in New York (Active)

Attorney Licensed in Ohio (Inactive)

COMMUNITY INVOLVEMENT

Oratorio Society of New York, President and Board of Trustees Member

SCOPE: Oversee operations management and development for Grammy-nominated 150-year-old nonprofit performing at Carnegie Hall with 300+ semi-professional singers, soloists, and orchestra players. Lead 27-member volunteer board of directors producing dozens of events annually and manage budget of $1M. Draft proposals and lead contract negotiations with record label companies for commercially released recordings, paving way for Billboard listing and Grammy nomination (2021).

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