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Customer Service Representative

Location:
Crowley, TX
Posted:
October 04, 2023

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Resume:

Christi Ables

Customer Service Representative

Crowley, TX 76936

adz5up@r.postjobfree.com

+1-817-***-****

Energetic, friendly, Customer Service Representative who is detail oriented with excellent customer service skills. Able to multi-task and solve customer issues. Authorized to work in the US for any employer

Work Experience

Cashier/Customer Service

Jerry Durant Auto Group - Granbury, TX

February 2023 to Present

1. Lists, and tickets showing amount due

2. Records amounts received and prepare cash reports of transaction 3. Balances cash drawer at the beginning and end of each shift 4. Processes repair orders Operates credit card and "Telecheck" machines 5. Maintains records of daily transaction documentation 6. Calculates discounts, coupons and charges and apply to proper accounts on repair orderPrepares daily bank depositsProcesses and receives Finance and Insurance (F&I) and necessary sales monies 7. Knows and understands extended service policies, and processes extended warranty payments for repair ord

Call Center Representative/Quality Assurance Rep

Aspen Media and Market Research - Remote

March 2021 to Present

1. Make outbound calls

2. Take inbound calls

3. Able to follow a script

4. Read and speak English fluently

5. Basic computer knowledge

6. Data entry

7. Function well under time pressure

8. Able to sit for long periods of time

9. Market Research and Analysis Survey

Member Service Representative

The Fort Worth Dating Company - Fort Worth, TX

August 2022 to February 2023

1. Customer Service

2. Answer the Phones

3. Solve Problems

4. Plan Events

5. Work Events

6. Matchmaking

7. Data Entry

8. Filing

9. Basic Office

10. Emails

11. Basic Computer

12. Making digital Posters and Flyers

Sales Representative

Stockyard Equipment - Azle, TX

January 2021 to March 2021

1. Buy and sell 18 wheelers

2. Customer Service

3. Telephone etiquette

4. Computer

CNA

Heritage Trails Nursing and Rehabilitation - Cleburne, TX June 2020 to July 2020

1. Charting

2. Gathering Medical Supplies

3. Turning patients

4. Grooming patients

5. Feeding patients

6. Answering call lights

7. Transferring patients

8. Working with nursing staff

Administrative Assistant

Emerald Hills Funeral Home - Kennedale, TX

September 2019 to October 2019

1. Helped with funerals

2. Customer Service

3. Office work

4. Filing

5. Shopped for supplies

6. Answered phones

Factory Worker

Louis Vuitton - Alvarado, TX

July 2019 to September 2019

1. Sewing

Cashier/Customer Service

Russell Feed & Supply - Crowley, TX

December 2017 to June 2019

• Customer Service

• Cashier

• Pricing

• Stocking

Homemaker/Teacher

Home - Crowley, TX

March 2013 to August 2018

I homeschooled my daughter

Shift Leader/Cashier

Wild about Harry's - Burleson, TX

July 2015 to July 2016

• Customer Service

• Cashier

• Counted Money

• Stocked

• Cleaned

Referral Coordinator

Crowley Family Medical - Crowley, TX

March 2008 to September 2012

1. Administered shots and testing for bacteria and viruses 2. Charting

3. Took patients to rooms

4. Assisted with minor surgeries

5. Customer Service

6. Answered Phones

7. Referred patients to other facilities and doctors as needed 8. Coding

9. Record keeping

10. Interacted with patients to attend to their needs 11. Worked with insurance companies

12. Medical terminology

13. Interacted with the doctor and nurses

14. Medical apps on computer

15. Basic computer

Customer Service Associate

Education

High school diploma or GED in Basic

Hill Jr College - Cleburne, TX

October 1993 to November 1993

High school diploma

High school diploma or GED

Skills

• Cashiering

• Food Service

• Pricing

• Basic Computer

• Customer Service

• Inventory Control

• Shift Management

• Food Safety

• Cleaning Experience

• Food Preparation

• Kitchen Experience

• Retail Sales

• Restaurant experience

• Management

• Growing experience

• Phone Etiquette

• Computer Skills

• Cash handling

• AS400

• Front desk

• Sales

• Quality control

• Filing

• Time Management

• Microsoft Word

• Customer support

• CRM software

• Negotiation (10+ years)

• Oracle EBS

• Problem management (10+ years)

• Phone etiquette (10+ years)

• Market Research

• Typing

• Microsoft Office

• Microsoft Outlook

• Order fulfillment

• English

• Medical records (5 years)

• Medical Terminology (7 years)

• Data entry

• Computer literacy

• Sales

• Negotiation

• Customer service

• Windows

• Conflict management

• Analysis skills

• Hospitality

• Continuous improvement

• iOS

• Resident's rights

• Inside sales

• Outbound sales

• Clerical experience

• Communication skills

• Organizational skills

• Planograms (4 years)

• Computer skills (10+ years)

• Call center (10+ years)



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