Customer Service Representative
Resume:
Christi Ables
Customer Service Representative
Crowley, TX 76936
************@*****.***
Energetic, friendly, Customer Service Representative who is detail oriented with excellent customer service skills. Able to multi-task and solve customer issues. Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Jerry Durant Auto Group - Granbury, TX
February 2023 to Present
1. Lists, and tickets showing amount due
2. Records amounts received and prepare cash reports of transaction 3. Balances cash drawer at the beginning and end of each shift 4. Processes repair orders Operates credit card and "Telecheck" machines 5. Maintains records of daily transaction documentation 6. Calculates discounts, coupons and charges and apply to proper accounts on repair orderPrepares daily bank depositsProcesses and receives Finance and Insurance (F&I) and necessary sales monies 7. Knows and understands extended service policies, and processes extended warranty payments for repair ord
Call Center Representative/Quality Assurance Rep
Aspen Media and Market Research - Remote
March 2021 to Present
1. Make outbound calls
2. Take inbound calls
3. Able to follow a script
4. Read and speak English fluently
5. Basic computer knowledge
6. Data entry
7. Function well under time pressure
8. Able to sit for long periods of time
9. Market Research and Analysis Survey
Member Service Representative
The Fort Worth Dating Company - Fort Worth, TX
August 2022 to February 2023
1. Customer Service
2. Answer the Phones
3. Solve Problems
4. Plan Events
5. Work Events
6. Matchmaking
7. Data Entry
8. Filing
9. Basic Office
10. Emails
11. Basic Computer
12. Making digital Posters and Flyers
Sales Representative
Stockyard Equipment - Azle, TX
January 2021 to March 2021
1. Buy and sell 18 wheelers
2. Customer Service
3. Telephone etiquette
4. Computer
CNA
Heritage Trails Nursing and Rehabilitation - Cleburne, TX June 2020 to July 2020
1. Charting
2. Gathering Medical Supplies
3. Turning patients
4. Grooming patients
5. Feeding patients
6. Answering call lights
7. Transferring patients
8. Working with nursing staff
Administrative Assistant
Emerald Hills Funeral Home - Kennedale, TX
September 2019 to October 2019
1. Helped with funerals
2. Customer Service
3. Office work
4. Filing
5. Shopped for supplies
6. Answered phones
Factory Worker
Louis Vuitton - Alvarado, TX
July 2019 to September 2019
1. Sewing
Cashier/Customer Service
Russell Feed & Supply - Crowley, TX
December 2017 to June 2019
• Customer Service
• Cashier
• Pricing
• Stocking
Homemaker/Teacher
Home - Crowley, TX
March 2013 to August 2018
I homeschooled my daughter
Shift Leader/Cashier
Wild about Harry's - Burleson, TX
July 2015 to July 2016
• Customer Service
• Cashier
• Counted Money
• Stocked
• Cleaned
Referral Coordinator
Crowley Family Medical - Crowley, TX
March 2008 to September 2012
1. Administered shots and testing for bacteria and viruses 2. Charting
3. Took patients to rooms
4. Assisted with minor surgeries
5. Customer Service
6. Answered Phones
7. Referred patients to other facilities and doctors as needed 8. Coding
9. Record keeping
10. Interacted with patients to attend to their needs 11. Worked with insurance companies
12. Medical terminology
13. Interacted with the doctor and nurses
14. Medical apps on computer
15. Basic computer
Customer Service Associate
Education
High school diploma or GED in Basic
Hill Jr College - Cleburne, TX
October 1993 to November 1993
High school diploma
High school diploma or GED
Skills
• Cashiering
• Food Service
• Pricing
• Basic Computer
• Customer Service
• Inventory Control
• Shift Management
• Food Safety
• Cleaning Experience
• Food Preparation
• Kitchen Experience
• Retail Sales
• Restaurant experience
• Management
• Growing experience
• Phone Etiquette
• Computer Skills
• Cash handling
• AS400
• Front desk
• Sales
• Quality control
• Filing
• Time Management
• Microsoft Word
• Customer support
• CRM software
• Negotiation (10+ years)
• Oracle EBS
• Problem management (10+ years)
• Phone etiquette (10+ years)
• Market Research
• Typing
• Microsoft Office
• Microsoft Outlook
• Order fulfillment
• English
• Medical records (5 years)
• Medical Terminology (7 years)
• Data entry
• Computer literacy
• Sales
• Negotiation
• Customer service
• Windows
• Conflict management
• Analysis skills
• Hospitality
• Continuous improvement
• iOS
• Resident's rights
• Inside sales
• Outbound sales
• Clerical experience
• Communication skills
• Organizational skills
• Planograms (4 years)
• Computer skills (10+ years)
• Call center (10+ years)
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