SHAWN LEWIS

678-***-**** Fairburn, GA adz5sy@r.postjobfree.com http://www.linkedin.com/in/shawn-lewis1/

SALES EXECUTIVE

RELATIONSHIP MANAGEMENT TRANSPORTATION & LOGISTICS BUSINESS DEVELOPMENT

Client-centric and tech-savvy Senior Account Manager with over 25 years of experience optimizing revenue growth in highly competitive markets within the logistics and retail industries. Capable of leveraging data to identify opportunities and recommend targeted sales solutions based on client analysis. Keen ability to determine process improvements embracing opportunities to streamline business functionality across workgroups. Offers an in-depth understanding of the sales and market cycle process focused on assessing the voice of the customer throughout solution-based delivery with a focus on leadership. Showcases a keen ability to identify shared visions and principles to build and maintain effective business relationships and is a trusted advisor to stakeholders at all levels of an organization.

AREAS OF EXPERTISE

Account Management

Project Management

Data Analytics

Training & Development

Strategic Planning

Strategic Partnerships

B2B Sales

Process Improvement

Partnership Development

Consultative Selling

C-Level Presentations

Process Development

Freight & Logistics

Contract Negotiations

Stakeholder Management

PROFESSIONAL EXPERIENCE

RED LIGHTNING LOGISTICS November 2022-Present

Red Lightning Logistics is a provider of multimodal transportation services and third-party logistics (3PL) through freight transportation, transportation management, and brokerage.

Business Development Manager

Execute prospecting plans and sales searches through leveraging personal networks, social media, and technology generated leads resulting in established customer relationships.

Introduced a new lead generating technological tool to the sales team leading to easier access to decision makers and increased successful first introductions.

Evaluate market trends and competitor insights.

Facilitate business reviews to ensure continued alignment with client objectives and provide updates through data analysis.

Collaborate with carrier team and client support to streamline incident resolutions allowing for increased customer satisfaction.

Manage current established account’s day to day activities along with the operations team.

Brought in five new customer accounts and two carrier partners within two months of employ which led to increased load volume for the carrier team to source equipment and revenue and profit for the office.

YTD monthly averages of my accounts are ~ 195 loads, $150,000 gross, and $29,000 revenue

C.H. ROBINSON Atlanta, GA February 1998-November 2022

C.H. Robinson is an American Fortune 500 provider of multimodal transportation services and third-party logistics (3PL) through freight transportation, transportation management, brokerage, and warehousing.

Sr Key Account Manager

Reports to the Transportation Manager with direct oversight of 4 carrier representatives and partners with enterprise customers to build long-term, strategic partnerships. Analyze company organizational structures and workflows to provide optimal client business solutions.

Partners directly with client executives and business sponsors throughout the customer lifecycle; ensured the alignment of product adoptions, customer strategy, and client renewal growth.

Execute multi-faceted prospecting plans through leveraging personal networks and marketing-generated leads resulting in established customer pipelines and increased revenue channels clients including PepsiCo, Trojan Battery, Premier Nutrition, Sugar Foods, Open Plan, Kumho Tires, and Electrolux.

Manage annual sales quotas averaging over $1M and consistently ranked within the top 5% of all sales generators; reinforced sales engagements and promoted value propositions to offset volatile economic conditions.

2021 numbers average ~ 450 loads monthly, $2.8 million gross, $829,000 revenue

2022 numbers through October, average ~ 450 loads monthly, $3.5 million gross, $901,000 revenue

Maximized internal carrier PTO management and ensured 100% client coverage by designing and implementing a streamlined and optimized representative backup system.

Oversaw the Clorox Co account transformation from initial conception to serving as the #1 generation office and overall top 10 in performance across the organization.

Implement and manage new hire inclusion strategies, conduct training sessions with new teammates, and pinpoint upskilling capabilities to maximize employee engagement, supporting an internal employee mentorship program.

Evaluates market trends and competitor insights by formulating dynamic solutions and applied methodologies for 3 of the top 20 enterprise office accounts (SKC Films, Trojan Battery, and Sugar Foods).

Facilitates quarterly and ad-hoc partner business reviews to ensure continued alignment with objectives and provided reporting updates and requirements through data analysis and achievements.

Collaborate with the freight team and client support groups to streamline incident resolutions while coordinating client account improvements; allowed for greater agency participation and increased customer satisfaction.

MANAGEMENT RECRUITERS OF ATLANTA Atlanta, GA September 1997-January 1998

Management Recruiters of Atlanta Peachtree North provides recruiting, placement, and consulting services across 800 offices in more than 35 countries.

Executive Recruiter

Reported to the Branch Manager and was responsible for driving the strategic execution of the organization's talent management strategies. Collaborated with business leaders to develop and implement effective hiring solutions through innovative recruiting techniques.

SHAWN LEWIS

Initiated and centralized Executive Recruiting and an Onboarding Model to identify high potential talent in collaboration with Sales, Management, and Executive Level divisions; employed lean processes through documentation and stakeholder management.

Developed candidate packets distributed amongst senior leaders and hiring managers to streamline communications and program deliverables; efforts resulted in program consistency, hiring efficiency, and an improved retention rate of 95%.

Realigned talent acquisition practice using complex workforce tools to plan and identify organizational improvements, increasing time to fill by75% and leadership hiring by 25%; consistently rated amongst the organization's top.

Guided executive onboarding and assimilation initiatives designed to track new hire growth and assisted in the executive hiring experience through employee success points to gauge teammate morale.

Utilized cohesive recruiting dashboards to track KPIs measuring the efficiency of corporate diversity initiatives, implemented and prepared hire and hire forecast reports to senior management on ROI.

Owned the enhancement of employer brand and expanded organizational footprint by partnering with vendors from selection to delivery to implement recruitment strategies, Diversity Alliances, Job Boards, and ATS technologies.

KMART Corp Morehead City, NC June 1996 – August 1997

Kmart Corporation is an American big-box department store chain and nationwide retailer of electronics, toys, clothing, bedding, furniture & home décor and operated 2,486 stores globally.

Assistant Store Manager

Presided over a staff of more than 20 employees, resources within the Morehead City Kmart store location totaling $4M+ in annual revenue. Guided the upskilling of managers and employees to enhance sales, customer counts, and profit margins.

Executed quarterly forecasts and annual budgets leveraging P&L and Cash flow statements, general ledgers, and product supply reports; controlled operating costs, captured market share, and enhanced customer experience outcomes.

Immersed in the transformation of the Morehead City KMART franchise location orchestrating all aspects of project budgeting and employee hiring; established relationships between corporate and external vendor partnerships to re-imagine and incorporate brand management and in-store promotions.

Optimized weekly labor schedule program to achieve and provide premier customer service, maximized timely execution of work tasks, and creating a defined and fulfilling customer shopping experience.

Implemented vendor and purchasing agreements while strategically negotiating terms and tracking compliance and inventory.

Created Risk Mitigation policies by identifying and responding to potential losses by monitoring and evaluating observed patron behavior, improving store-wide loss prevention metrics.

Researched and achieved targeted financial objectives by analyzing business trends, eliminating performance gaps, initiating corrective actions, and employing effective client solutions.

Collaborated with corporate sales and operations teams to design and deliver local marketing strategies and diverse advertising solutions created to increase store promotion and engagement.

EDUCATION

Bachelor of Arts (BA), Mass Communication Auburn University

Associate of Arts (AA), Liberal Arts Pensacola Junior College

COMMUNITY INVOLVEMENT

Member Capitol City Officials Association and the National Federation of High Schools

Official High School Basketball Association

TECHNICAL SKILLS

Salesforce OnContact Cognos Tableau SharePoint Microsoft Word Excel PowerPoint Outlook365

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