Shivya Bhati

Address- ****, Capricorn Crescent

Mississauga, Ontario

L4T 1S3

Phone number- 437-***-****

Email address- adz5sb@r.postjobfree.com

Objective- Seeking a job in a team oriented organisation where I can use my communication

& interpersonal skills to provide legendary customer service. Availability- I am available full-time on Tuesdays, Wednesdays, Saturdays and Sundays. Executive Summary- High-energy individualist expert at interacting with customers in a positive tone. Organised with excellent written, oral, and interpersonal communication skills and ability to work in a high paced environment.

Professional Experience-

Cashier and Floor staff- Style Democracy (September 2023) Worked as cashier and floor staff for Style Democracy’s PUMA warehouse sale. Roles & Responsibilities:

● Fulfilled customer requests and ensure compliance with the company regulations to achieve all production objectives.

● Maintained a clean and organised work area.

● Prepared necessary paperwork and administered all invoices on spreadsheets, and maintained records of all inventories.

● Identified customer concerns and complaints and resolved taking the ownership.

•Volunteering for ECE Resource at Humber College, North Campus (September 2023- Present)

•Volunteered for two consecutive years (2019 and 2020) in Dr. Bharat Ram Sports Meet held at Lady Shri Ram College for Women.

•Volunteer in Bookaroo, arguably India's first dedicated children's literature festival held annually at IGNCA, Delhi in December 2019.

•Taught class 3 and 6 in Vidya School, Gurugram as a pre-service teaching intern. Core Qualifications

Organized Strong communication skills

Microsoft office suite Attention to detail

Cooperative Multitasking

Tech Savvy Positive attitude

Education

Post graduate diploma- Humber College (2022- 2025) Bachelor- Lady Shri Ram College, University of Delhi (2018- 2022) Diploma- Maharishi Dayanand University (2017- 2020) Senior secondary- CBSE (2016)

High school- CBSE (2014)

Language Proficiency

English

Hindi

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