Customer Service Team Lead

LORA GARRISON

****West Highway***, Chickamauga, GA, 30707 • 423-***-**** • ************@*****.***

Science Education - 1983

Coahoma County High School - Clarksdale, MS

Team Lead - October, 2019 to Present

Tractor Supply

Reduced resource and time waste by directly addressing employee or production issues and implementing timely solutionsHeld meetings with employees to assess performance and devise improvement strategies. Held meetings with employees to assess performance and devise improvement strategies. Assembly Worker - September, 2017 to February, 2019 Roper Corporation - LaFayette, GA

Checked the quality of finished products to ensure that they met specifications and assigned appropriate quality grades. Removed debris and trash and swept up metal parts at the end of each shift to keep work areas clean and organized. Kept my work areas tidy and clean.

Completed [Tasks] for [Type] product assembly lines in a safe and efficient manner. Kept work areas clean, organized, and safe to promote efficiency and team safety. Cashier - April, 2015 to September, 2016

Freds DollarStore - Lafayette, Ga

Credit cards, checks, gift cards, and coupons were all processed by me. Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans. Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls. Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls. Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls. Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls. Garden Worker - August, 1986 to November, 1991

Walmart Garden Center - Clarksdale, MS

HMaximized water conservation by checking sprinkler spray angles and testing the performance of digital controllers.Maximized water conservation by checking sprinkler spray angles and testing the performance of digital controllers.Used [Type] and [Type] equipment for grounds maintenance, brush clearing, and tree removal.Maximized water conservation by checking sprinkler spray angles and testing the performance of digital controllers.Used [Type] and [Type] equipment for grounds maintenance, brush clearing, and tree removal.Used gardening tools such as

[Tool] and [Tool] to apply mulch for protection.

Maximized water conservation by checking sprinkler spray angles and testing the performance of digital controllers. Used [Type] and [Type] equipment for grounds maintenance, brush clearing, and tree removal. Used gardening tools such as [Tool] and [Tool] to apply mulch for protection. Mixed and sprayed fertilizers, herbicides, and insecticides onto shrubs, trees, and grass to maintain soil fertility and defend against weeds and insects.

Double-checked plans and designs to ensure that the grounds work was complete. Professional Summary

Education

Work History

Animal Care Technician - September, 1997 to February, 2015 Memphis Animal Services - Memphis, TN

Was in charge of cleaning and maintaining the laboratory.Devised dietary and nutritional plans to help people achieve their ideal weight, promote healing, and improve their overall quality of life.Prescribed medications, set bones, dressed wounds, and performed surgery on sick and injured animals.Prescribed medications, set bones, dressed wounds, and performed surgery on sick and injured animals.Prescribed medications, set bones, dressed wounds, and performed surgery on sick and injured animals.Devised dietary and nutritional plans to help people achieve their ideal weight, promote healing, and improve their overall quality of life.Devised dietary and nutritional plans to help people achieve their ideal weight, promote healing, and improve their overall quality of lifeSterilized instruments and equipment for necessary procedures. Devised dietary and nutritional plans to help people achieve their ideal weight, promote healing, and improve their overall quality of life. Prescribed medications, set bones, dressed wounds, and performed surgery on sick and injured animals. Prescribed medications, set bones, dressed wounds, and performed surgery on sick and injured animals. Prescribed medications, set bones, dressed wounds, and performed surgery on sick and injured animals. Devised dietary and nutritional plans to help people achieve their ideal weight, promote healing, and improve their overall quality of life. Devised dietary and nutritional plans to help people achieve their ideal weight, promote healing, and improve their overall quality of life Sterilized instruments and equipment for necessary procedures. Cleaned and disinfected exam rooms, equipment, and kennels to prevent the spread of disease, control odors, and maintain a healthy environment. Weighed and examined animals while also keeping track of data in files. Processed surgical instrument packs and drapes in an autoclave under high pressure and high temperature conditions for use in sterile environments.

Performed diagnostic imaging and ultrasonography.

Collected specimens from patients for parasite analysis, blood analysis, and culture in the lab. Used IDEXX to diagnose diseases and conditions by analyzing bloodwork and sample results. Was in charge of administering anesthesia during operations and surgeries. Treated animals in both routine and emergency situations. Ran a veterinary supply store next door that sold medications, animal food, and pet supplies. Computer proficiency

Minute taking

Loss prevention

Personnel training and

development

Process improvement

Planning and implementation

Software projects

Reading comprehension

Graphics and animation

Team Leadership

Strong communication skills

Report delivery

Team supervision

Team building

Active listening

Data entry

Supervision

Skills

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