GWENDOLYN L. BROOKS

**** ******** **, ************, ** 28303

(H) 910-***-**** (C) 910-***-****

Email: adz5pi@r.postjobfree.com

Summary of Qualifications:

Accomplished executive assistant with over 12 years of administrative experience. Excellent customer service skills with the ability to work with and serve diverse persons and groups.

Dedicated professional who excels at providing superior support to executives. Served as a contract administrator, prepared documents, manage busy calendars, and efficiently handled daily office tasks.

Proven leader with the ability to work cohesively within a team as well as independently.

Proficient in Microsoft Word, Excel, and PowerPoint.

Expert in retail operations, practices, and procedures, to include, basic accounting, budgeting, supervision, marketing, and inventory maintenance.

Cumberland County Schools Substitute teacher.

Knowledge, Skills, & Abilities:

Management:

Teambuilding

Interpersonal Communication

Conflict Resolution

Critical Thinking

Negotiation

Project Management

Office Administration:

Organizational Skills

Excellent Verbal and Written Communication

Database Maintenance

Budgeting and Procurement

Scheduling

Time Management

Proficient in MEDITECH

Education, Training, Certifications

North Carolina Life and Health Insurance License ( 2022)

National Council for Behavioral Health Mental Health First Aid USA (Expiration March 22, 2021)

Fayetteville Technical Community College

Fayetteville, NC

Degree: Associate in Applied Science (Healthcare Management Technology), (General Healthcare Management Technology Certificate) (August 2020)

Forest VA

Certificate of Completion: African-American Cultural Competency Training (2010)

Certificate of Completion: Professional Life Coaching 101(2011)

Professional Experience

Robert Half International:

OfficeTeam Temporary Assignment: Harnett Health Lillington, NC

Position: Patient Access-Registrar ER (2017-October 2018)

Kingdom Impact Global Ministries, Fayetteville, NC

Position: Apostle

Position: Oversee and write training materials of all elders and ministers.

Maintain records of entire ministerial staff.

M. J. Soffe Company, Fayetteville, NC

Position: Executive Administrative Assistant (1998 2008)

Provided administrative and business support to the Manager of the Military Sales Department of one of the largest manufacturers of sportswear.

Maintained Manager s calendar; planned and scheduled meetings and travel.

Negotiated favorable terms and pricing agreements with United States Department of Defense Supply System.

S & J Gospel Shop, Fayetteville, NC

Position: Assistant Bookstore Manager (1991-1997)

Assisted Manager with the operations of the store

Cashiering, stocking and ordering.

Coordinated training for Vacation Bible School Workshops and other training activities.

Ohio Bell Telephone Company, Cleveland, Ohio

Position: Senior Compilations Clerk (1965-1989)

Long Distance Operator and Directory Assistance Operator (1965-1970)

Senior Compilations Clerk (1970-1989)

Proofing and editing for the white page directory for the state of Ohio.

Cumberand County Sschools

Permanent Substitute Teacher (2021-present)

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