Post Job Free

Resume

Sign in

Customer Service Property Manager

Location:
Bradenton, FL
Salary:
60+
Posted:
October 04, 2023

Contact this candidate

Resume:

Dear Hiring Manager, */**/****

I am writing to express my keen interest in the Community Management position, as advertised. With a strong dedication to excellence and a proven track record in customer service, I am confident that my positive results and expertise align perfectly with the goals of your esteemed organization.

In my previous role as a Property Manager at American Realty, I successfully led a dynamic team in maintaining property operations, ensuring the utmost satisfaction of residents and owners by obtaining, marketing, approving, and placing tenants in properties. I handled all maintenance and leasing duties and issues that arose during the tenants lease. I. worked closely with owners to schedule repairs and maintain their properties. To save them money.

My commitment to delivering exceptional customer service has fostered a strong sense of community among residents, resulting in high retention rates and positive word-of-mouth referrals. I have a great relationship with renters, owners, vendors agents and anyone involved.

I take great pride in setting and upholding high standards in property management, consistently surpassing expectations through my proactive and solution-oriented approach. As a collaborative and approachable leader, I prioritize team development to foster a motivated workforce that thrives in the pursuit of excellence.

I am eager to contribute my skills, passion, and results-driven attitude and continue to create positive experiences for both guests and all involved. I firmly believe that my expertise aligns perfectly with your organization's vision and values.

Thank you for considering my application. I would welcome the opportunity to further discuss how my qualifications can contribute to the success of your Company. Please find my resume attached for your review. I am available at your convenience for an interview, and you can reach me via email at adz5p0@r.postjobfree.com or by phone at 727-***-****

Sincerely,

Meridith Stalnaker

Meridith Stalnaker

210 Sun Isle Circle #306

Bradenton Fl. 34208

adz5p0@r.postjobfree.com

727-***-****

Objective:

Motivated and results-driven professional seeking the position of Assistant Community Manager. With a strong business mindset, goal-oriented approach, and a commitment to delivering outstanding customer service, I aim to contribute to your company in a positive manner.

Summary of Qualifications:

6 years of experience in property management, leasing, and customer service.

Very Personal and positive attitude.

Very Dependable and honest.

Skilled in Time Management skills.

Self-Motivated and ability to multitask.

Excellent follow-through skills.

Proven track record of achieving and maintaining high occupancy rates while adhering to budget constraints.

Excellent leadership skills, leading by example to inspire and guide a cohesive team.

Demonstrated ability to foster a diverse and inclusive environment that enhances both resident and team member experiences.

Proficient in property management software and systems, ensuring efficient operations and communication.

Professional Experience:

[Property Manager, Sales Manager, Real Estate Agent} [American Realty], [Venice Fl.] [Feb 2017-May 2023]

Successfully managed the overall operations of numerous homes and Condos in the Venice Fl. Area, ensuring optimal occupancy rates and budget compliance.

Led a team of leasing professionals and service supervisors, providing guidance, training, and support to foster a positive work environment.

Implemented strategic marketing initiatives to attract and retain residents.

Conducted regular property inspections and maintenance assessments, ensuring a well-maintained and attractive community for residents and guests.

Collaborated with residents to address concerns, maintain tenant satisfaction, and ensure their needs were met promptly.

Monitored and analyzed market trends to optimize rental pricing, maintaining competitive rates within the local market.

[Leasing Consultant] [American Realty], [Venice Fl.] [Feb 2017 -5/2023] -

Assisted prospective residents through the leasing process, showcasing property features and benefits to close lease agreements.

Conducted property tours, showcasing the community's amenities and features while addressing questions and concerns.

Responded to leasing inquiries via phone, email, and in-person promptly, fostering positive communication with potential residents.

Prepared and maintained accurate leasing documentation, adhering to company policies and legal requirements.

Handled all aspects of maintaining properties for owners and tenants.

Skills:

Excellent leadership and team management abilities

Strong business acumen and budget management skills

Exceptional customer service and communication skills

Market research and competitive analysis

Multitasking and problem-solving capabilities

[Relocation Specialist] [Coldwell Banker Corporate] [Sarasota Fl.] [9/2010-2/2017] –

Acted as a liaison between a designated team of real estate agents and various referral clients. Managed and delivered effective communication to all parties throughout the life of the referral. Successfully converted leads while ensuring the highest level of was delivered to our client/partners.

Received and reviewed incoming referrals to understand all instructions pertaining to the client and information about the agent chosen to accept the referral.

Reached out to assigned agent verbally to discuss client needs and share any specialist instructions.

Finish any data entry pertinent to the referral that has not already been entered.

Released referral agreement to agents for their acceptance.

Confirmed referral acceptance to client.

Communicated with agents to obtain initial contact and regular status updates for each referral and transfer that data to the client via phone communication, client portal and email.

Monitored all communication from agent and client and managed that information accordingly. Tracked key information action items to ensure referral is progressing smoothly. Resolved all issues took corrective action.

Maintained data integrity in all systems.

Ran reports to ensure that date driven updates are received and delivered to all parties.

Ensured contract information was obtained, reviewed, and shared with client.

Ensured that all closing-related information was shared with all parties.

{Assistant Sales Manager] [Toll Brothers] [Wappingers Falls NY.] [2/06-8/08]

Welcomed and greeted prospective buyers at above location.

Also gave tours of homes and answered questions relating to complex and surrounding community as well as school district.

Drafted sales contracts and completed daily sales reports.

Increased Companies’ profits by successfully educating and guiding buyers through the Buying process as well as creatively overcoming any obstacles that arose.

Worked closely with Mortgage brokers, home inspectors, building departments and Project managers to coordinate sales.

[Broker/Owner] [Platinum Properties] [Wappingers Falls NY.] [11/02-2/06]

Examined and evaluated prospective commercial and residential

properties.

Responsible for making offers, closing deals, and initiating resale activity.

Negotiated final sale prices with buyers.

Dealt with lawyers to create contracts.

Assisted with home inspections, mortgage, and appraisal process to

facilitate a smooth home buying or selling process.

Trained new agents and assisted them in cold calling and farming certain areas and follow-up process.

I effectively listed and sold properties and led my agents through their real estate transactions.

References: Available upon request.

Numerous references.

SUMMARY

Highly accomplished property manager with a proven track record of effectively overseeing residential properties. Adept at fostering positive resident relationships by delivering exceptional customer service, addressing concerns, and ensuring a high standard of living. Skilled in property inspections to maintain cleanliness, aesthetics, and market readiness. Proficient in lease management, including initiating necessary notices and ensuring compliance with legal requirements. A dedicated problem solver with the ability to adapt to evolving challenges. Possesses strong organizational skills and is committed to promoting a harmonious and professional living environment within the community.

.



Contact this candidate