PEDRO ALEJANDRO JIMENEZ SOLER

Broward/ Miami area, Florida

Cell phone: (754) 269- 1152

adz5n0@r.postjobfree.com

Self-driven and goal-oriented Sales Executive and Operations Manager with over 25 years of experience in the hospitality industry. Dedicated and experienced professional with a proven track record of delivering exceptional customer service, optimizing operations, and driving revenue growth and closing sales. Deep knowledge of restaurant and hotel best practices and health and safety regulations.

PROFESSIONAL SUMMARY / PROFESSIONAL SKILLS

• Customer service

• Attention to detail

• Staff and inventory management

• Budgeting and financial management

• Sales and marketing strategy and planning

• Skilled at analyzing and solving problems

• Computer knowledge, Word, Excel and PowerPoint

• Ability to meet deadlines, work under pressure and work independently

• Works well as part of a team

• Bilingual: Fluent in English and Spanish

PROFESSIONAL EXPERIENCE

• Hotel Nacional de Cuba, 1997 - 2023:

2008 - 2023: Worked in the Food and Beverage department at the Hotel Nacional de Cuba, guarantee an efficient functioning of the deluxe restaurants and night club show cabaret.

- Oversaw daily restaurant and cabaret operations, including staff management, inventory control, customer service and health and safety standards.

- Implemented cost-effective strategies that reduced food and labor costs, increasing profitability.

- Led a team of 20+ employees, providing training, performance evaluations, and fostering a positive work environment.

2003 - 2008: Worked as a Sales Executive Manager at the Hotel Nacional de Cuba

- Developed and executed strategic sales plans, resulting in an increase in annual room revenue and stay ahead of industry trends.

- Built and maintained strong relationships with corporate clients, travel agencies, and event planners to secure repeat business.

- Collaborated with the marketing department to create promotional campaigns and packages to attract new guests.

1997 - 2003: Worked in the Sales Executive Office at the Hotel Nacional de Cuba.

- Organized and participated in industry trade shows and networking events to promote the hotel and generate leads.

- Negotiated and closed contracts with major corporate clients and large event organizers.

- Attended foreign enterprises, embassies, incentive groups, events and congresses.

• Melia Habana Libre Hotel, Novotel Sevilla Hotel, and Ancon Beach Hotel, 1995 - 1997: Completed internships as front desk, housekeeping, restaurant server and sales associate at several hotels in Cuba.

• National Agricultural Projects Enterprise 1987 – 1995: Worked as a sales specialist for projects and services related to agriculture. EDUCATION

• Postgraduate Diploma in Business Management Strategies in Tourism, 2015. University of Havana, Havana, Cuba.

• Postgraduate Diploma in Quality Management Systems in Hospitality, 2014. University of Havana, Havana, Cuba.

• Postgraduate Diploma in Sommelier, 2008. University of Havana, Havana, Cuba.

• MBA in Hotel Management, 1995 to 1997. University of Havana, Havana, Cuba.

• Bachelor of Science in Geography, 1985. University of Havana, Cuba.

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