Heather Korte

Top preforming leader. Big Box, Specialty Brands, outlet

Coram, NY 11727

adz5gc@r.postjobfree.com

+1-631-***-****

Talented management professional with a strong background in customer service, retail operations, Merchandising, sales, and human resources. proven ability to direct business operations for a multi- million dollar retail location. expertise in hiring, training and supervising personnel. consistent record of meeting or exceeding all goals for profitability, revenue and shrinkage. excellent communication skills Authorized to work in the US for any employer

Work Experience

General Manager

Ulta beauty - Commack, NY

August 2022 to Present

Store Manager

aerie by American Eagle Outfitters - Riverhead, NY January 2019 to August 2022

market/ factory

• business owner, ultimate responsibility* for the daily operations of the store.

• accountable for effectively teaching, training and coaching store management into a high performing leadership team that achieves sales goals, meets merchandising brand standards and delivers operational excellence

• expert at driving sales by maximizing overall store productivity and building guest loyalty through a best-in-class guest experience. You're entrepreneurial-minded and you create, manage and own your store's business plan to meet KPI goals.

• business innovator: own the controllable elements of your store's P&L,

• skilled at analyzing reporting and daily sales trends to make real-time, innovative business decisions in order to achieve store financial goals.

• people leader: passionate about recruiting, hiring and retaining a high-performing team. You're an advocate for your team's development, you encourage your team to pursue internal opportunities, always have a succession plan in place to ensure a clear career path for all associates. I take pride in developing store leadership through leadership development

• Social media/ localization - created a business within the business to drive additional traffic Store Manager

Victoria’s Secret - Fairfield, CT

May 2015 to September 2019

$8 million

Left due to relocation back to NY and company store closures left uncertainty with the brand Sr. Executive

Macys - Lake Grove, NY

July 2013 to July 2015

• Visual merchandising Sr leader

Store Manager

The Childrens place - Bayshore, NY

June 2009 to March 2013

• $4 million

• Opened new store location.recruited and training entire new staff.

• Consistently in top 10 of all Carters/Oshkosh stores combined. Accomplishments..

• Ended 2014 as the #1 store in the Long Island District Carters/Oshkosh

• Improved shrink results to a 0.49%

• consistently at the Top of the scorecard in both Carters/ Oshkosh stores combined.

• Consistently beat sales Goals and in key metrics ending 2014 up 8% with a 72% conversion rate

• won several regional UPT contests

• promotes several sales associates into management positions. Executive Team leader (assistant Store manager)

Target - South Setauket, NY

January 2002 to January 2009

executed all Target Brand Merchandising standards

*Supervised Soft lines/Hardlines salesfloor operations, price accuracy, presentation, starbucks teams.

*successfully educated, trained and continuously coached team of 400 associates including six department managers, 3 specialists and 40 associated who reported to myself directly.

* managed profitability of a 67 million dollar store by closely monitoring sales, payroll and physical inventory

* created All store schedule using staffworks

Education

Associate's in Liberal arts

Suffolk County Community College - New York, NY

Present

High school diploma or GED

Skills

• Store management (10+ years)

• Retail management (10+ years)

• Recruiting (10+ years)

• Senior Leadership (10+ years)

• Profit & Loss (10+ years)

• Management (10+ years)

• Human Resources (10+ years)

• Payroll (10+ years)

• Strategic Planning (10+ years)

• Merchandising (10+ years)

• Pricing (10+ years)

• Sales (10+ years)

• Change Management (10+ years)

• Forecasting (10+ years)

• Leadership (10+ years)

• Sales Management (10+ years)

• Team Management (10+ years)

• Interviewing (10+ years)

• Budgeting (10+ years)

• Logistics (10+ years)

• Business Analysis (10+ years)

• Computer Networking (10+ years)

• Conflict Management (10+ years)

• Event Planning (10+ years)

• Planograms (10+ years)

• Financial Report Writing

• Supervising Experience (10+ years)

• Employee Orientation (10+ years)

• Program Development (10+ years)

• Outside sales

• Quality Assurance

• Business Development

• Process Improvement

• Operations Management

• Employment & labor law

• Information security

• Workday

• Product management

Certifications and Licenses

Food Handler Certification

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