Customer Service Representative
Resume:
Phelocia E. Marks
Atlanta, GA 30349
adz5g9@r.postjobfree.com
Work Experience
Electrical Apprentice
Mayberry Electric, Inc.
Atlanta, GA
June 2021 to Present
Customer Service/Fraud Analyst
TSYS
McDonough, GA
February 2021-June 2021
Answered multi-line calls
Scheduling and accepting payments
Investigated customers’ accounts for fraud
Customer Service Representative
Walmart
Stockbridge, GA
August 2020-February 2021
Checking out customers in a timely manner
Assisting with the location of products
Customer Service Representative
Teleperformance
May 2011 – August 2020
Answer numerous customer calls
Scheduling and accepting payments
Managed team and conducted training
Education
High school diploma
Colquitt County High School
Moultrie, GA
August 2007 to May 2011
Abraham Baldwin Agricultural College
2802 Moore Hwy, Tifton, GA 31793
August 2011 – 2013
Skills
Customer Service / Multi-line Telecommunication
Medical Scheduling
Inventory Controls / Auditing
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