Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Hardworking banker and designer experienced in the field and challenging assignment. Reliable in completing quality work and exceeding expectations. Determined student with AIE knowledge and drive to succeed. Offers skilled and verbal communication and multitasking. Detail oriented customer service professional reliable in completing accurate work.

I seek challenging opportunities where I can fully use my skills for the success of the organization and to work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Duties:

House plan layout Plumbing and Electrical layout House Plan fenestration 3D drawing design Revit and ArchiCAD Analyse Scgh for glass doors and windows.

09/2017 - 04/2021

In Contact Centre (Business banking)

Interactive Banker and Inward payment Agent

Large ATM transactions, Digital Banking and prevent fraud, Analyse MT20 report inward payment, retrieve debit advise on request, Generate Leads, App limit adjustment, Track or trace IP and OP payment Escalate missing payments. 04/2008 - 08/2017

In the Branch (Retail banking)

Bulk teller, Back Office and Service Champion Duties: Large Cash transaction, Branch treasury custodian, Client retention, sales leads, problem solving, Daily checks and signoff reports, confirm cheques, Capture DCWC, Writing Bank own cheques, Generate Leads, fraud prevention, Filing daily reports, Balance treasury, sign off snoffs, bank guaranteed cheques, FICA verification, Digital banking, educate clients banking app, ATM custodian, Encode debit and credit cards, book cheques, Stop orders on account. Resolve client complaint and queries, Manage Q-matics.

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Team Leader

082-***-****

Dept Manager

082-***-****

I solemnly declare that all the information furnished in this document is free of errors to the best of my knowledge. I hereby declare that all the information contained in this resume is in accordance with facts or truths to my knowledge. I take full responsibility for the correctness of the said information.