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Human Resources Customer Service

Location:
Virginia Beach, VA
Posted:
October 04, 2023

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Resume:

ALEJANDRA LOPEZ

Tyler, Texas ***** 832-***-**** adz5dr@r.postjobfree.com www.linkedin.com/in/alejandra-lopez07 Human Resource specialist experienced in human resources, benefits, unemployment, customer service, and administrative support. Demonstrated experience in supporting and implementing strategies that align with a company’s core values. Responsible for performing HR-related duties on a professional level and work closely with CEO and senior Human Resources Management in supporting multiple states policies and employment laws.

SKILLS & ABILITIES

Bi-lingual(Spanish) Data-Entry Time-Management Problem-Resolution Paycom Communication Benefit Administration Microsoft Office Vista EXPERIENCE

10/2022-

Current

08/2017-

06/2019

Human Resource Specialist, Techserv Engineering & Consulting, LTD., Tyler, Tx

• Responds to employee relations issues such as employee concerns, harassment allegations, and civil rights.

• Performs entry of salary, benefits, and other payroll related changes, including new hires and terminations.

• Keep records of benefits plans participation (i.e.) insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, terminations, and employee statistics for government reporting.

• Administer employee benefits and work with providers to ensure accurate and updated information.

• Responds to state unemployment claims on terminated employees.

• Ensures confidentiality on privacy matters and demonstrates good judgement.

• Works as a key member of our Human Resources team.

• Schedules post-accident DOT drug screens

• Accurately documenting data entry and reporting functions related to the personnel and payroll systems.

• Serves as an administrator for company’s benefit programs. ASSISTANT PRINCIPAL SECRETARY, ALDINE ISD, Houston, Tx

• Provided clerical support to school employees, including copying, faxing, and file management.

• Maintaining and updating databases

• Assisted with payroll during summer school.

• Reviewing files and records to answer requests for information.

• Provided excellent customer service to visitors

EDUCATION

05/2024 Master of Business Administration, MBA

The University of Texas at Tyler, Tx

05/2022 Bachelor of Science in Human Resource Development 3.9 GPA The University of Texas at Tyler, Tx

Minor: Business Administration

CERTIFICATIONS – In Progress

SHRM-CP



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