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Customer Service Los Angeles

Location:
Los Angeles, CA
Posted:
October 04, 2023

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Resume:

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x April Mcgowan *.d

April Mcgowan

Greater Los Angeles, CA 90047

323-***-**** amcgowan!adz5c4@r.postjobfree.com

OBJECTIVE

Seeking for a position in Transportation & Logistics Technology where my assembly knowledge, damage

control prerogative, and manual dexterity is utilized to promote the company’s mission for exceptional customer

satisfaction within an organization that promotes a path for success, while providing a stable work environment.

SUMMARY OF QUALIFICATIONS

‘Trained worker in transportation and logistics.

‘* Computer literate, able to utilize Word Office, Windows and the internet.

‘© Accurate data entry skills; use of ten key. Excellent customer service skills

Familiar with machinery used for Shipping & receiving goods, e.g. forklifts, pallet jacks, and hand trucks

Proactive self-motivated team member quickly adaptable to changing duties and priorities

SKILLS

*MS Word © Customer Service * Dispatching

*MS Excel Import/Export ‘* Commercial Invoices

‘*MS Access ‘* Management Skills ‘© Shipping and Receiving

‘*MS PowerPoint ‘* Administrative Skills ‘* Excellent Communication Skills

Intemev/E-Mail ‘Scheduling Appointments ‘+ Freight Forwarding

‘General Office Procedures ‘Maintenance Skills ‘Reliable, Prompt, and Efficient

+ Forklift Certified + Hazmat Certified ‘Interpersonal Skills/Fast Leamer

EXPERIENCE

Dollar Tree, Los Angeles, CA Dee. 2016 — Present

Cashier! Sales Assistant/ Stocker

‘© Stocked products provided great customer service, was responsible for sales duties.

Rang up purchases processed payments, and handle customer issues.

Answered questions about products, policies and services.

Used computerized Point-of-Sales machinery to process payments and close transactions.

Assisted with stock staffs in completing daily tasks.

CYS, Los Angeles, CA Jun, 2012 — Aug. 2014

Cashier! Sales Assistant/ Stocker

© Greet customers entering in department store.

‘+ Maintain spotless and arranged checkout areas of department store.

‘* Operated computerized cash registers and credit card machines as well as self-check-out machines.

‘* Calculate money in cash drawers at the beginning and the end of shifts for accuracy of transactions and

petty cash.

Big Lots, Inglewood, CA Mar. 2008 — May. 2011

Cashier! Sales Assistant/ Stocker

‘* Resolve customer complaints if required.

‘* Stocked shelves, unloaded trucks, placed daily product orders, and created sale displays.

‘* Assisted customers with final purchases and answered questions at the checkout counter.

‘* Primary job duties included ringing up purchases, scanning coupons, and ensuring customer satisfaction.

City Monterey, Monterey Park, CA Jun. 2004 — Mar. 2008

Locker Room Attendant

‘+ May collect fees for use of facilities, equipment, or supplies.

‘Issues athletic equipment, bathing suit, or supplies, such as soap and towels,

+ May pack athletic uniforms and equipment for individual or team out-of-town sporting events.

EDUCATION

Diversified Vocational College Jan. 2017 Los Angeles, CA

TRANSPORATION AND LOGISTICS TECHNOLOGY

REFERENCES AVAILABLE UPON REQUEST

@ Edit in Google Docs



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