Danielle Cooper

**** *. ****** ******

Allentown, PA 18104

484-***-****

adz5au@r.postjobfree.com

Professional Profile

I am looking for permanent, long-term employment to finish out the remainder of my career. I am looking for an institution where I am valued as an employee and a working mother of two. I would like to find an institution where I can apply my skills appropriately, grow with my position, and advance in my work. I am looking to feel fulfilled by working outside the home and also having the opportunity to be provided with a flexible schedule for me to be a mom and raise my children. I am a Certified Paraprofessional with more than 3 years of professional and more than 8 years of personal experience working with children with disabilities, as I have an 8-year-old daughter with learning differences. I come to you with over 20 years of combined experience in Administrative Assisting, Clerical Work, Relationship Building, and Customer Service from the 17+ years I have spent in the Banking Community and the 3+ years in the Educational Community as a Paraprofessional. I work in the Parkland and East Penn School Districts as a substitute doing everything from Clerical to Playground Aide and everything else in between. I also substitute at The Swain School as a Paraprofessional and at Lehigh Career and Technical Institute as a Clerical/Secretarial substitute in their Business and Main Offices. In addition to all of that, I have over 2 years of experience working in middle and lower school administration. I have also had the opportunity in the last year to become proficient not only in Admissions and Enrollment in a private school by processing applications and assisting The Head of School with the enrollment funnel from prospect inquiry to applicant enrollment, but also in Academics and Leadership by developing curriculum assistance products through the Learning Management System, Veracross.

I also possess comprehensive knowledge of the Veracross Learning Management System through my role as Database Coordinator, Admissions Administrator, and Academic Administrator for The Hillside School.

Experience

2021-PRESENT: THE HILLSIDE SCHOOL

● Strategically lead and contribute to the development of the school’s overall data strategy and a significant expansion of internal capacity around data and report management in areas relevant to the school’s operations, including student advisement, enrollment management, development management, and academic quality

● Act as primary liaison with Veracross for project management and problem resolution

● Establish procedures and testing for clean data

● Establish, communicate, and maintain best practices and procedures for using, transferring, and accessing current and archived data

● Advise school departments by analyzing their processes and suggesting modifications to increase quality and efficiency

● Manage training for internal database/portal use and management of data

● Develop training for faculty, staff, parents, students, and trustees

● Coordinate database activities, oversee a strategic plan for database utilization and optimization, and manage vendor relations involving database work

● Assist with day-to-day maintenance of Veracross systems o Work with Admission Office (Admission Module, Enrollment, Re-Enrollment) o Work with Main Office (transcripts, calendar, constituent data, schedules, rosters) o Work with the Development Office (Development Module, Gift Entry, Reporting, and Alumni)

● Conduct routine maintenance in Veracross (examples: user accounts, yearly rollover, creating/updating lists, import/export of data)

● Manage training for internal database/portal use and management of data

● Maintain and manage user security for the purpose of ensuring security and data integrity

● Train and support teachers, parents, and the Board of Trustees in the use of the Teacher/Student/Parent/BOT portals

● Extract required information from the database and assist staff in running queries, lists, and reports

● Maintain database analysis/integrity project (cleanse, update, maintain)

● Manage Veracross communications distributed through the Veracross Composer system originating from admission and/or development

● Train end users in access, security, use, and customization of workspace

● Respond to problems in workflow or business needs with strategies and potential solutions

● Continue personal training to expand and maintain knowledge of features necessary to ensure Veracross can resolve a range of issues that can occur

ADMINISTRATIVE ASSISTANT OF ADMISSIONS AND ACADEMICS (2022-PRESENT)

● Greet visitors, parents, and students

● Manage phone calls and correspondence with all constituents

● Organize and distribute mail to and from the school

● Photocopy, fax, and scan documents

● Manage Veracross logistics changes as needed in Veracross

● Manage daily attendance for students in Veracross

● Administer general first aid and medication to students as needed

● Assist Faculty and Staff with issues/problems they may need assistance with

● Assist Student population when other staff/faculty or aides are unavailable

● Maintain care and organization of health room

● Maintain care and organization of the kitchen

● Schedule substitute teachers and update contact information

● Maintain student records (health files and release of records)

● Update and manage student “school start-up forms” through Veracross

● Manage retention and destruction of student and confidential records

● Order supplies/shop for kitchen or food items needed by the school for students/staff/special occasions

● Collaborate with the East Penn school nurse and Associate Head of School to

Administer medication

Order and maintain first aid supplies

Organize health records

Schedule CPR certification and EpiPen training

● Manage transportation with school districts and parents

Act 372 documentation

Field trip busing

Daily Dismissal log

● Coordinate occasional “special” student and staff lunches

● Schedule appointments for Administrators

● Transfer calls to staff or voice mail

● Ensure visitor sign-in procedure is followed

● Maintain office filing and shredding

● Completion of the annual student information packet, record returned information into the database

● Assist Administrators with the completion of the Employee Handbook and Student/Parent Handbook

● Facilitate Picture Day

● Manage Yearly “TO DO” List - Schedule routine facility repairs and annual building inspection (e.g.: Fire Extinguishers, Boiler Maintenance, AC Maintenance, etc.)

● Maintain vendor lists

2020-PRESENT: SUBSTITUTE FOR PARKLAND SCHOOL DISTRICT, EAST PENN SCHOOL DISTRICT, LEHIGH CAREER AND TECHNICAL INSTITUTE, AND THE SWAIN SCHOOL

● Playground Aide: Oversee students during recess (outside or inside) and lunch to ensure the safety of all students by resolving conflicts, problem-solving, and enforcing district rules, regulations, and policies (Grades K-5)

● Secretary: Assist with administrative duties in and out of the office, assist staff, parents, and children with daily schedules and routines, screen visitors, answer phones, update documents on the computer, send/receive correspondence, distribute mail, laminate, make copies

● Title/DRP Aide: Provide support and remedial assistance in areas of reading and math skills, assist the teacher by providing individual attention to students in reading or math strategies provided by the Reading Specialist or Classroom Teacher

● Paraprofessional/Teaching Assistant/Classroom Aide: Assist special and regular education teaching staff with teaching-related activities, to assist students with disabilities in their daily classes (Math, Science, and Social Studies), routines (Toileting, Medication, Lunch, and Bus), specials (Music, Art, Library and Gym), class assignments and projects, facilitate classroom studies such as ESL (English Second Language), ELA

(English Language Arts) and SRA (Scholastic Reading Assessments) 2006-2020: EMBASSY BANK

Worked as a Personal Banker, Customer Service Representative, Data Entry Clerk, Scanning and Administrative Assistant, Account Reconciliation Clerk, File Clerk and Loan Officer/Processor 2002-2006: KEYSTONE SAVING BANK

Bank Teller (2002-2003)

Head Teller (2003-2005)

ATM Department as a Debit Card Fraud Investigator (2005-2006) 2000-2002: GOODWILL INDUSTRIES

Assisted individuals with disabilities in a group home setting by giving medications daily, helping with showering and dressing, changing G-Tubes on a weekly basis, assisting with physical therapy, driving individuals to and from day programs and school, grocery and clothes shopping, doctor appointments, feedings, cooking 3 meals a day and daily upkeep of the group home. Education

PATTAN-PARA EDUCATOR TRAINING COURSE (2020-2021)

Para Educator Certificate of Competency Awarded by the State of Pennsylvania (2021) HANOVER AREA JR. / SR. HIGH SCHOOL-HIGH SCHOOL DIPLOMA (1994-2000) Graduated with High Honors (2000)

Leadership

Moms Club of Allentown West Board Member (2016-2018) Fundraising Coordinator for SPYA Field Hockey (2017-2023) Personal Achievements

Being a big sister, adoring wife, and mother of 2 beautiful children Professional Achievements

Para Educator Certificate of Competency Awarded by the State of Pennsylvania (2021) References

EMBASSY BANK-610-***-****

Gina Franco-Loan Operations

Taryn Burgess-Loan Operations

NATIVITY LUTHERAN EARLY CHILDHOOD EDUCATION CENTER-610-***-**** Yvonne King-Director

Jennifer Marstellar-Teacher

THE HILLSIDE SCHOOL-610-***-****

Dena Glazer-Social Worker

Contact this candidate