Alfred (Alfie) Rodriguez GLOBAL HR PROFESSIONAL

Seattle, WA [Open to Relocation] 253-***-**** adz5at@r.postjobfree.com LinkedIn SUMMARY

HUMAN RESOURCES MANAGER BUSINESS PARTNER

“Connecting People, Cultivating Talent, and Catalyzing Growth” People-first HR leader with a decade of expertise driving organizational growth in a dynamic global environment. Proven track record in designing and executing innovative People and Culture strategies aligned with business objectives. Adept at attracting, developing, and retaining talent, building high-performing teams, and pioneering leadership development programs. Passionate DEI advocate dedicated to fostering inclusive and equitable workplaces and developing DEI policy.

[Open to Relocation]

SKILLS

Core Skills: HR Management Diversity, Equity, and Inclusion Recruitment Talent Acquisition Training and Development Team Leadership Employee Relations Employee Engagement Business Partnering Strategic Communications Employer Branding Social Media Management Cultural Transformation Technical Skills: Excel, Word, PowerPoint, Google Workspace (G-Suite), databases, CRM and HRIS programs, Slack, Asana, Adobe Creative Suite

Language Skills: English: Native, Spanish: Professional Working Proficiency, Japanese: Intermediate Proficiency WORK EXPERIENCE

ECC Japan: ECC is the leading provider of private educational services in Japan, primarily focusing on language education, with a 60-year history, 400,000 customers all ages, and a workforce of 18,000. Sales Operations Management Job Rotation ECC Japan April 2021 – December 2022 Nagoya, Japan Tokyo, Japan

Led teams of 30+ employees as the Assistant Director at 2 brick-and-mortar flagship branches in Nagoya and Tokyo, maintaining on-site customer enrollment and revenue targets during the pandemic.

Introduced employee communication platform, boosting employee morale, maintaining compliance with COVID- prevention guidelines and regulations, and optimizing Customer Care. Human Resources Chief ECC Japan October 2012 – April 2021 Tokyo, Japan Oversaw comprehensive HR functions for 170 foreign employees in the Greater Tokyo Area with 4 direct reports on the HR team and 4 direct reports on the Design & Media team. Workforce Planning Budget Management

Managed a 7,000,000 USD annual Personnel budget for all foreign employees in the Greater Tokyo area.

Gathered data and analyzed trends to accurately forecast staffing needs and maintain Personnel budget thresholds. Stakeholder Management

Provided day-to-day HR support, guidance, and coaching to stakeholders at multiple levels.

Designed and facilitated trainings for 170 foreign staff on business targets and performance, Customer Care, policy updates, contractual obligations and benefits, with Employee Recognition components.

Designed and facilitated HR trainings for 70 managers on Best Practices for Employee Care, Cross-Cultural Communication, Performance Management, labor law compliance, with Manager Recognition components. Organizational Development

Partnered with nationwide HR and Senior Leadership to plan and execute organization-wide projects such as the re- design of Employee Appraisal system and development of new employment contract.

Digitized division-wide Employee Appraisals, Employee Surveys, and Feedback forms across 2500+ employees reducing hundreds of labor hours per year.

Talent Management Learning and Development

Spearheaded a comprehensive Talent Management transformation with the launch of multiple leadership programs expanding leadership positions by 400% and boosted Employee Engagement and retention.

Introduced new employee trainings (Cultural Intelligence, Women’s Workshop and ERG, DEI Trainings, New Manager Leadership Trainings) to improve Employee Engagement and communication and address employee concerns. Talent Acquisition Candidate Experience

Conducted in-person international recruitment seminars in North America, the UK and Australia as a member of the Global Recruitment Team.

Headed end-to-end recruitment in Tokyo region to fill gaps in Global Recruitment consistently meeting 100% of staffing needs (up to 10% of annual workforce) within budget parameters and strict deadlines aligned with fiscal year.

Directed onboarding for all new international and domestic recruits, including international relocation, pre-arrival support, accommodation, Orientations, new employee trainings, follow-ups, and One-to-Ones.

Created and launched a Mentorship program connecting 70+ new overseas hires per year with current employees prior to arrival as part of a multi-prong Onboarding Experience re-design. Social Media Project Management

Designed and Project Managed a candidate-facing Social Media program to support Global Recruitment efforts, fortify talent pipelines, and clearly position the organization by establishing a distinct Employer Brand and boosting EVP.

Built and led a team of 10+ Design & Media Team members with designated Media Coordinators in the Osaka, Nagoya, and Tokyo HQs to manage internal and external Communication Design projects and media content development.

Established SOP-style manual to ensure nationwide compliance with social media posting guidelines, privacy policies and regulations, team administration and communication flow, and DEI Best Practices. Diversity, Equity, and Inclusion Leadership

Pioneered DEI strategy with introduction of DEI trainings across 900 employees, a DEI Committee with a chairperson, a DEI employee survey, creation of DEI Media Guidelines for accurate representation on ad campaigns and designated DEI-related social media content to amplify voices of underrepresented groups.

Advised Regional Leadership, Senior Leadership, and Global HR Manager on DEI Best Practices.

Cultivated a culture of inclusion and belonging which led to a 300% increase in number of BIPOC and LQBTQ+ applicants and 200% increase in female-identifying applicants to internal positions. Human Resources Generalist ECC Japan July 2011 – October 2012 Tokyo, Japan

Directed full range of Human Resources Generalist functions, including payroll, benefits administration, employee appraisals, trainings, and scheduling across 60 branches and 150 employees.

Reduced Union grievances from 10+ per year to 0-1 per year through Employee Relations and Employee Care initiatives.

Streamlined HR processes, workflows, and communication to increase responsiveness to employee inquiries by 100%, eliminate operational inefficiencies, and reduce payroll errors down to 0.

Drafted and posted job announcements on cost-effective platforms, pre-screened candidates, and facilitated recruitment seminars throughout the year to fill staffing gaps from Global Recruitment.

Researched, identified, and implemented cost-effective sources for localized recruitment resulting in a 90% reduction in recruitment costs.

Earned a promotion to a Japanese Permanent Contract (正社員) and a Chief tile, the first foreign employee to receive this accolade in decades.

EDUCATION

The University of Texas at Austin, The McCombs School of Business Austin, Texas B.B.A. (Bachelor of Business Administration) Major: Marketing, Minor: International Business Activities: Orientation Advisor, Preview Program Peer Mentor, Resident Assistant, HBSA Executive Board member ESCP- EAP The European School of Management Study Abroad - International Marketing Paris, France Thammasat University Study Abroad - Faculty of Commerce and Accounting Bangkok, Thailand

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