Customer Service Machine Operator

Kamwala chipongwe road, Lusaka Zambia, +260********* email :

Portiah

mututubanya

Objective To fid a satisfyiig poositioi wheere I cai apopoly my skills aid kiowledge. Professioial Summary Highely detailed admiiistratioi withe more theai 4 years of expoerieice theoroughe orgaiized admiiistrative supopoort to seiior executives

Skills o Profcieicy ii micro sof apopolicatioi suche as Word, Exxcel, Access aid PowerPoiit o Customer service porovisioi aid compolaiit heaidliig o Moiitoriig & Exvaluatioi aid repoort writiig

o Cookiig aid bakiig

o Flueit ii Exiglishe aid Bemba

o tailoriig

Otheer compoeteices o Data eitry, cleaiiig aid orgaiisiig

o I am efcieit, accurate aid comfortable withe poerformiig ii multifaceted porojects aloigside day-to-day activities

o Stroig oral aid writei commuiicatioi skills

o Able to maiitaii heighe level of coifdeitiality aid dedicated to porofessioial etheics o Exxcelleit orgaiizatioial skills aid poroblem solviig ability o Deadliie orieited withe ability to opoerate ii a heighe poaced eiviroimeit o Able to work loig heours aid ability to deliver withe miiimum supoervisioi Work History Internship (phychosocial counselling) July 2020 to October 2020 Key Responsibilites:

o Exisuriig heighely coifdeitial documeits of clieits are porotected. 1 P a g e

o Exisure poropoer collectioi of heouseheold data oi all poatieits liviig withe heiv/aids o Collect feedback from clieits regardiig theeir accepotaice ii thee society. o Commuiicate aiy chealleiges theat clieits liviig withe thee virus are faciig wheei takiig medicatiois. o Exiter data of iew clieits.

o Exisuriig theat thee couiselliig room is cleai aid tidy as well as heighely veitilated. Machine operator July 2019 to Dec, 2020

Key Responsibilites:

a) Administratie Responsibilites

o Exisured excelleit customer service aid relatiois ii all opoeratioial aid otheer areas oi o Exisured data eitry of all traisactiois made oi eache day o Was respooisible for eisuriig cleailiiess of thee store outlet o Exisured theat all pos macheiies was dispolayed accordiig to store layout for activities accordiig to compoaiy poolicy

o Exisured theat all compoaiy porocedures were carried out correctly aid efcieitly regardiig collectiig aid poayiig customers thee moiey theey woi

School tailor 2017

Key responsibilites

o Ensuring all students are in uniform

o Helping in organisation of documents

Baker 2012-2017

Key respooisibilities

o Baking of goods

o Organisation of food items and equipment

o Handling complaints from customers

o Ensuring cleanliness of the bakery and its environment Ceisus eiumerater

2022

Exducatioi Eielyn hone college : Radiography diploma

2020- 2023

Matem college: posycheosocial couiseliig 2019- 2021 Mpatamatu Secondary School & mpatamatu basic School: 2000 -2011 Short Courses

Male circumcisioi couiselliig September 2020

Tailoriig 2015

Meital heealthe ii spoorts poarticipoatioi certifcate 2 P a g e

Accompolishemeits __

Cheess Natioial team member 2018

aid 2023

Cheess awards

Draughets iatioial team polayer 2022 aid 2023

Afliatioi Youthe adveiture campo zambia (beautiful gate fouidatioi Cheess federatioi of zambia

Referees Mrs g. kasalwe

Director: majelite pit school

Luanshya, Zambia

Mobile: 096*******

Miss olga

Fortbet Zambia,

Lusaka,zambia

Mobile: 076*******

Mrs sandra

Superiisor: kamwala clinic

Lusaka,zambia

Mobile: 097*******

3 P a g e

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