MUSTHAFA.A.V.
Mobile:009***********
Email:*************@*****.***
Nationality:Indian
PassportNumber:R7693097
Validity:(24.05.2027)
LanguageKnown:English,Arabic,
Hindi,TamilandMalayalam
Dob:31/06/1979
Address:ChuliyilHouse
P.O.Nhamanaghat,Thrissur
District,
Kerala,India
Skil
Computer
Communication
TeamPlayer
Sales
Social
EDUCATION
HighSchoolDiploma
HotelManagementCourse
OBJECTIVE
Toutilizemyskilsasexecutiveinahighlycompetitive
environmentthatoffersagoodchancetogrowandenough
opportunitiestolearn
Toutilizeaswelasenhancemypresentknowledgewhile
workingtowardsthegrowthoftheorganization.
Tomakenoticeablepresenceinthecorporateworldby
puttinginhardworkandsincerityineveryendeavor.
WORKEXPERIENCE
S hahid al ghadeer resturant kuwait, Position :
Housekeeping Supervisor & Cashier (2020 to 2023)
2.CharuComfortHotel,BanglureIndia
Position:Housekeepingsupervisor(2018to2020)
3.FragranciaPerfumeL.L.C.Sharjah
Position:SalesSupervisorAndIncharge(2016to
2018)
4.TawamHospitalUnderADNHCompass,AlAIN,
UAEPosition:HousekeepingSupervisor.(4months)
5.RVTower,Guruvayour,Kerala,India.
Position:HousekeepingSupervisor(2014to2016)
6.CromHotelandResorts,Madinah,SaudiArabia
Position:H/KSupervisorandincharge.(2012to2014)
7.RedSeaHousing,Jubail,SaudiArabia.
Position:HousekeepingSupervisor(2011to2012)
8.ArmedForcesHospitalSouthernRegion,
SaudiArabia
Position:H/KSupervisor&CalDeskOperator(2001
to2011)
9.BharatHeavyElectronics,TamilNadu,India.
Position:HousekeepingRoomAttendent(1999
to2001)
ProfessionalExperience
CharuComfortLuxuryHotel,Bangalore,Karnataka,india
HousekeepingSupervisor22.11.2018to10.02.2020
Trainingandleadingtheteamofhousekeepingforthesakeofhotelmanagement.
ToorganizeimmediatelytheguestneedsunderintimationtoEHK/Exicutive.
Manageguestrequests,includingVIPamenitiesandcommunicatingthemtothe relevantteammembers.
Routineinspectionofguestbedroomtoensuretheymeetstandards.
Overseetheworkofhousekeepingstaff.
Inspectguestroomspriortocheckingin.
Superviseroomcleaningandreplenishingduties.
Checkoutroominspectanydamageditemsbeforeguestleavingandinformthe reception.
Issuesuppliestohousekeepingstaff.
FragranciaPerfumesL.L.C,Sharjah,UAE
SalesSupervisor/Shopincharge22.11.2016to12.11.2018
Customerservice,assistanceandadvice
Processingpayment,packingpurchasesandpreparingreceipts.
Maintainsalerecordsandpreparedailysalesreports.
Product/stockinventory.
Ensuressalesperformancetoachievemonthlytargets.
Storehousekeeping,arrangementanddisplayproduct.
Makescheduleforstaffdutyroster.
Othersalesrelatedtasks.
TawamHospital,ALAin(underADNHCompass)
HousekeepingSupervisor08.03.2016to30.07.2016
Familiarizeshimselfwiththesafeproceduresapplicabletotheworkinwhich subordinateworkersareengaged.
Incorporatessafetyinstructioninroutineordersandseestoitthattheyareobeyed.
Makessurethatsuitablepersonalprotectiveequipmentisavailableandthattheyare usedproperly.
Ensurethatnewemployeesareproperlyinstructedonprecautionstobetakenbefore theyarealowedtostartwork.
Reportsunsafeconditionsanddetectsinequipments.
Maintainscleanandtidyworkplace.
Responsibleforensuringthatalcleaningtasksare
Performedinaccordancewiththedefinedspecificationandproceduresinhisassigned area.
Takesthebriefingofthestaffondailybasis.
Monitoringthegroomingandhygieneaspectsofthestaffmembers.
Documentationandreportingtotheseniorsupervisororprojectmanagerregardingdaily activitiesandfolowups.
Issuesuppliesforhousekeepingitems.
Submitdailyhousekeepingreportstoseniorhousekeepingsupervisor. RVTower,Guruvayoor,Kerala,India
HousekeepingSupervisor04.07.2014to08.02.2016
Overseetheworkofhousekeepingstaff
Inspectguestroomspriortocheckingin
Superviseroomcleaningandreplenishingduties.
Planscheduleforhousekeepingstaff.
Handoutindividualworkassignments.
Checkoutroominspectanydamageditemsbeforeguestleavingandinformthe reception.
Issuesuppliestohousekeepingstaff.
CromHotelsandResorts,Madinah,SaudiArabia
HousekeepingSupervisor19.09.2012to02.06.2014
Trainingandleadingtheteamofhousekeepingforthesakeofhotelmanagement.
ToorganizeimmediatelytheguestneedsunderintimationtoH/KExecutive.
Awareofalroomcategoriesandamenities.
Carryoutlostandfoundprocedures.
Assisthousekeepingmanagerwithtrainingrequirements.
Manageguestrequests,includingVIPamenitiesandcommunicatingthemtothe relevantteammembers.
Routineinspectionofguestbedroomstoensuretheymeetstandards. RedSeaHousing,Jubail,SaudiArabia
HousekeepingSupervisorandCampInCharge07.07.2011to06.06.2012
Maintainconfidentialrecordsandfiles,maintainrecordsofdecisions.
Traininghousekeepingstaffsandsupervisorsforsmoothworking.
Responsiblefortheperformanceoffloorboys.
Superviseroomattendants.
Organizesandfacilitatestheroommakingprocess.
Dailyalocationofroomsanddeepcleaningtaskstoteammembers.
Responsibleforthecleanlinessofguestroomscorridorsandheartofthehouseareaof thefloor.
Checkstheoccupiedanddeparturerooms,givingspecialattentiontoguestneeds.
Ensurethattheentireoperationisperformedasperthelaiddownstandards. ArmedForcesHospitalSouthernRegion,KhamisMushayt,SaudiArbaia CalDeskOperator12.05.2006to08.06.2011)
Takesworkorderfromhospitalmultinationalstaffandrecordsinformationinthe computerfilesanddistributeworkorderprintoutstotherelatedsection.
Colectsinformationincomputerfilesastocompletionanddates.etc.
Filingsofworksorderprintoutsaftercompletionoftheworkbytheassignedtechnician.
Typesanddocumentspurchaserequisitionsandpettycashrequestsgivenby supervisorsandengineers.
Preparesmonthlyreportsofworkordersthosewerecompletedinprogressand unattendedbythetechnicians.
Prepareslevelofserviceindication(LSI)performancemonitoringreports.
Arrangesanddistributesequipmentplannedpreventivemaintenance(PPM)request printoutsbyweekly.
Preparationofstaffmonthlyworkschedule.
ArmedForcesHospitalSouthernRegion,KhamisMushayt,SaudiArabia HousekeepingSupervisor09.06.2001to11.05.2006
Managealhousekeepingandlaundrypersonnel,evaluate,discipline,train,scheduleand developstaff.
Filingdocumentsaspertherequirementoftheofficemanagersorupdatingfilesand registersrelatedtoattendanceandworkofthestaff.
Responsibleforschedulingmeetingsforalemployeesalongwithprovideshospitality servicearrangementsasrequestedbystaff.
Composeanddistributeinter-departmentalmemorandums(email,documentaryand voice)ensuringtimelydeliveryandreceiptofimportantinformationwhileatthetime maintainingconfidentiality.
Provideofficeorientationfornewemployees.
Compileandanalyzeguestsatisfactiontoprepareentriestogeneralledgerand documentdailyandweekly.
Leadingtheteamofhousekeepinginthelatenightshiftstomaintainthestandards.
Assistingtheconcernedauthoritiesinthelatenightshiftstomaintainthestandards.
Handlescalsandpromptlyforwardsthemtoappropriatepersonamongemployees. BharatHeavyElectricalsLimited,Tiruchirapali,TamilNadu,India HousekeepingRoomAttendant(feb1999toMarch2001)
Responsibleforthecleanlinessmaintenanceandaestheticupkeepofthehotel.
Reportdamage,lostandfoundarticlestothedeskco-ordinate.
Dustingandpolishingoffurniture’sandarrangeaccordingtothestandard.
Bedmakingandproperarrangementofguestamenities.
Maintainingthecarpetsandwoodenplanets.
Maintainingpantrytheneatlyandtidy.Updatingthestockproperly. Interpersonalskils:
Courteous,personableandgoodcommunicationskilswithpositiveattitude Enjoydealingwithpeople,honestandresponsible
Committedtoachievedesiredgoalsandobjectives
Iherebycertifythataltheinformationgivenaboveistrue Musthafa.AV.
Applicant