TOYIN HARRIS

Administrative Business Partner

United States

301-***-**** adz578@r.postjobfree.com

PROFILE

PROFESSIONAL SUMMARY: Dedicated, driven and highly accomplished individual with wide experience in administrative roles and a proven ability to facilitate business development through my strong initiative, problem resolution and decision-making skills. I am very adept at working under pressure in fast-paced environments, where attention to detail, clear communication and good organization are paramount, and my proactive nature helps me deal effectively with any challenges that arise. A Certified Scrum Product Owner, I am seeking new opportunities in Product Owner positions, where my extensive skill set can be fully utilized and further developed. EMPLOYMENT HISTORY

Executive Virtual Assistant, Color of Change Sep 2021 — Present

• Providing comprehensive support to the Chief Marketing and Storytelling Officers (CMSO).• Prioritizing items according to business objectives and overall strategy.• Leading the scheduling processes both internally and externally.• Managing and coordinating travel itineraries within budget for varying schedule needs.• Organising and coordinating all aspects of executive management meetings and timelines.• Recording and circulating minutes of meetings and sharing next steps, as required.• Approving and filing travel expenses and reimbursement requests submitted by employees.• Submitting CMSO timesheets and department invoices, minimizing any margin of error or risk.• Collaborating with other departments to generate accurate data for reports and other actionable items.• Coordinating and supporting the IT needs of senior executives.• Exercising discretion while assisting the CMSO in enforcing management policies and general businessoperations.• Leading administrative projects, ensuring that they are accomplished in a timely and accurate manner.• Clearly communicating project vision and goals to facilitate its development.• Providing support for other administrative positions and duties as required, including event management.

Administrative Assistant, The Smithsonian Channel Sep 2018 — Sep 2019 Washington, D.C.

• Planed, sort out, and book travel for office representatives.• Maintained detailed administration and office procedures to improve accuracy and efficiency.• Streamlined operations by organising files and documents to implement improved workflow andorganisation.• Provided comprehensive strategic assisted for a wide variety of events.• Worked to facilitate positive, productive working environments through reliable administrative support.• Maintained a coordinated and highly productive recording system.• Efficiently executed a range of office tasks, maintaining smooth administrative operations.Front Desk Receptionist The Smithsonian Channel March 2019 - September 2019• Displayed strong customer service skills with professional telephone manner to resolve customer enquiries.• Maintained reception area in orderly manner to provide visitors with positive first impression of company.• Promptly processed a range of finance reports and filings.• Managed office inventories, restocking supplies and placing purchase orders to maintain adequate stocklevels.• Received and screened high-volume internal and external communications, including calls, email and mail. Administrative Business Partner, AT&T Mar 2013 — Aug 2018 DC Washington

• Managed work inside the Federal Relations division, reporting to the Vice President and Assistant VicePresidents.• Prepared and settled all homegrown travel reservations and courses of action within the American Expresstravel framework.• Served as the Point of Contact (POC) for interchanges and requests relating to office programs.• Devised and applied strategies to accumulate data and evaluate regulatory techniques.• Monitored, evaluated, and investigated correspondence and archives ready for signature.• Gathered materials for use in information questions, reports and introductions.• Maintained a file of visual guides for use in introductions.• Performed bookkeeping tasks by utlizing an on-line information base framework.• Prepared information reports, including researching information, and deciding methodologies.• Provided client assistance to senior authorities, colleagues and individuals from the Congressional and Senateparties.• Audited archives to incorporate solicitations, cost reports and aid repayments.

AT&T Services Feb 2009 — Mar 2013

DC Washington

• Assisted the Attorneys with everyday tasks and lawful examination.• Managed client files with highest levels of confidentiality and discretion.• Used electronic filing systems to maximise office efficiencies.• Upheld data quality standards through precise and detailed record-keeping.• Handled complex scheduling for appointments and court appearances.

Project Assistant, Tischman Construction May 2000 — Feb 2002 DC Washington

• Served as the Point of Contact (POC) for communications and inquiries regarding office programs.• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.• Prepared Memos, special reports, summaries and replies to inquiries.• Received, sorted, and forwarded all incoming mail.• Assisted with the ordering, receiving, stocking, and distribution of office supplies.• Provided clerical support to company employees, including copying, faxing and file management.Project Assistant Tishman Construction Corporation

Washington, DC May 2000 - February 2002• Handled a variety of administrative responsibilities to support construction clientele.• Assisted property and construction managers and tenant coordinators with special projects, assignments,and legal research.• Maintained all office records and files, including vendor correspondence and certificates.• Assisted with the procurement and processing of office supplies.• Distributed incoming and outgoing mail, correspondences, packages, and faxes.

EDUCATION

Scrum Alliance

Certified Scrum Product Owner

SKILLS

• Ability to work under pressure Expert

• Teamwork Expert

• Communication skills Expert

• Project management Expert

• Communication Expert

• Time management Expert

• XP Professional and Mac OS Expert

• Inventory management Expert

• Event coordination Expert

• Problem-solving Expert

• Customer service Expert

• Issue resolution Expert

• Decision making Expert

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