Accounts Payable Customer Service

CLAIRE STEITZ

*********@*****.***

Annapolis, MD 704-***-****

EDUCATION

UNC Charlotte:

Bachelor of Science in Health Systems Management · Minor: Public Health · Magna Cum Laude EXPERIENCE

TEKsystems, INC. - Sr. Accounts Payable Subvendor Associate/Internal Auditor; Hanover, MD September 2022 - Present

● Audited internal systems to avoid any errors ensuring payments are released to the accurate vendors

● Assisted and researched in resolving any time and pay discrepancies by coordinating with various internal teams and vendors

● Guided and supported the Field teams with any questions regarding vendor payments, policies, producedures, and any payment related issues

● Created, modified, and managed payment in excel workbooks utilizing pivot tables and charts to provide clarity of payments flow to the vendor and various internal teams as requested

● Ran daily pending payment and new audit reports in MS excel and assign it to team members

● Performed 50+ weekly audits to ensure that the company was within compliance

● Processed monthly wires for international accounts and ensured they were completed in a timely and efficient manner

● Established and maintained a high level of customer service while performing efficient resolution of payment related discrepancies.

● Coordinated the payment process for over 1,000 sub-vending companies and build strong relationships with the vendors

● Maintained a detail oriented and task-centric work-flow within a fast paced environment Bay Crossing Family Medicine - Healthcare Administrative Assistant; Arnold, MD August 2021 - September 2022

● Assisted in keeping the practice running smoothly

● Enforced HIPAA compliance, advocated for patient rights, and worked within EMR/EHR systems

● Facilitated in process-improvement practices

● Coordinated and collaborated with Healthcare Specialist to ensure continuity of care for patients

● Validated payment methods and medical insurance coverage

● Implemented cohesive training modules utilizing MS Excel by developing systematic Gantt Charts for three main positions within the practice

● Tracked, reported, and managed medical supply and office supply stock

● Liaised with medical staff to identify efficiencies in the facility’s operations

● Demonstrated the ability to multi-task and problem-solve in a fast-paced environment

● Effectively communicated and demonstrated interpersonal skills Appalachian State University Housing - Resident Assistant; Boone, NC Dec. 2018 - May 2019

● Trained to respond to crises within the residence hall

● Ensured a safe living environment

● Responded and confronted suspicious behavior

● Documented violations and night activity

● Planned and orchestrated programs to engage and educate residents

● Fostered inclusivity within diverse populations

● Oversaw Hall Council as liaison

AWARDS/RECOGNITIONS

● Mountainside Night Assistant of the Month

● Vice President of Appalachian’s Student Association of Social Workers ADDITIONAL INFORMATION

Computer Skills: MS Excel, Word, PowerPoint

Interests: Population Health, Diversity and Inclusion, Humanities, Volunteering

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