Post Job Free

Resume

Sign in

Quality Assurance Behavioral Health

Location:
Phoenix, AZ
Posted:
October 04, 2023

Contact this candidate

Resume:

Catrina Woodruff-Sims, MPH

602-***-**** adz53b@r.postjobfree.com

https://www.linkedin.com/in/catrina-woodruff-sims-a87729180

SUMMARY OF QUALIFICATIONS

Public Health Professional and Advocate with over 10 years of experience promoting health and wellness and empowering communities to seek solutions through private, public, and Federal partnerships. Demonstrated expertise in developing trainings to increase quality of life and implementing programs to decrease the cost of medical care. Versatile and passionate professional with a strong interest in bridging the communication gap between medical professionals and underserved populations.

CORE COMPETENCIES & TECHNICAL SKILLS

Research Skills: Data Collection & Analysis, Report Writing

Technical Skills: Education, Marketing, Event coordination, Project management, Strategic analysis and planning, Quality Assurance, Business Practice Improvement, Education

Interpersonal Skills: Leadership, Communications, Time Management, Karpel (prosecutor and defense system), Crisis Management, Conflict Resolution

Microsoft Office Suite: Word, Excel, PowerPoint

HUD Inspector

PROFESSIONAL EXPERIENCE

Maricopa County Attorney Office, Phoenix, AZ April 2016 – Present

Victim Advocate

Provide information on victims' legal rights and protections according to Arizona Revised Statutes (A.R.S.) & 13-440 through 13-4439 and communicate with the District County Attorney in order to educate, build trust, empower, and support victims throughout the criminal justice process

Serve as a court escort and/or attend court proceedings with, or on behalf of, a victim, advocating for the client through the criminal justice process

Supported 150 victims over 5 years, identifying resources and initiating referrals to various social service programs to aid with client’s recovery

Facilitate crisis intervention and short-term counseling to 150+ victims to reduce the intensity of emotional, mental, physical and behavioral reactions to a crisis

Effectively manages over 150 cases using an Excel database system, contacting courts to retrieve new dates and times and enduring victims are abreast to any schedule changes

Educates victims on legal jargon and prepares all the necessary documents such as restitution documentation for attorneys to be well prepared for cases

Lifewell Behavioral Wellness, Phoenix, AZ October 2011– April 2016

Housing Specialist (Resident Intake Specialist)

Served as a liaison between the residential setting and members of the Lifewell Behavioral Wellness center, fostering conflict resolution and mediating disagreements

Educated 130+ tenants on Regional Behavioral Health Authority (RHBA) contractual obligations to promote understanding and increase awareness of behavioral health services

Managed over 130 assigned caseloads, investigated concerns, and provided solutions were applicable

Researched available resources and submitted countless referrals to improve the quality of life for program members

Composed and submitted 2+ required reports in accordance with provider standards facilitating improved behavioral services

Initiated and followed up on work orders in accordance with the Arizona Residential Landlord and Tenant Act

Collaborated with 4+ departmental staff and other providers in order to facilitate and ensure continuity of care

Established, maintained, and updated legal and financial records within internal database systems streamlining processes

Triple R Behavioral Health, Phoenix, AZ July 2007 – October 2011

Behavioral Health Technician (Crisis Intervention Specialist)

Scheduled and monitored client activities in Claimtrak Electronic Health Record (EHR) system, documenting behaviors to keep providers abreast of any concerns

Provided supervision and education to 12+ clients to promote medication adherence and assisted with maintaining appropriate medication refills

Advocated for 12+ clients at scheduled psychiatric and medical appointments, facilitating treatment plan implementation and supporting clients in goal setting

Facilitated conflict resolution and crisis intervention for 12+ severely mental ill adults

Coordinated care with 3+ clinical teams and client stakeholders, developing treatment plans and resolving issues

Murphy School District, Phoenix, AZ July 2007 – October 2011

Substitute Teacher

Executed lesson plans to facilitate learning for over 30 students from grades K-5

Created innovative lesson plans, graded classwork, homework and tests and attended parent-teacher conferences

Promoted consistency, optimal learning, and encourage student participation throughout classes

Assigned classwork and homework as necessary in accordance with lesson plans

Modified teaching styles to fit the learning styles of various students to enable their learning

Maintained a well-managed classroom and positive learning environment for low-income students, ensuring that they felt comfortable and secure in the classroom

Supervised over 100 students outside of the classroom in the hallways and in the cafeteria

EDUCATION

Grand Canyon University, Phoenix, AZ January 2016 – April 2018

Master of Public Health (MPH)

Practicum: Arizona Caregiver Coalition, Arizona Department of Economic Security

Capstone: Childhood Asthma Management in Urban/Rural Areas

University of Phoenix, Phoenix, AZ November 2004 – April 2006

Bachelor of Arts (BA), Health Administration



Contact this candidate