Kelsey Shepard

*** ****** ******, ***#*, Port Orange, FL 32129

386-***-****

adz535@r.postjobfree.com

OBJECTIVE Seeking Administrative position in a fast-paced environment where extensive experience and a professional setting are valued. SKILLS Above and Beyond Customer Service, Detail Oriented and Well Organized; Excellent Follow Up Methods; Corporate Accounts Payable and Receivable; Strong Customer Relations; Scheduling On-Site and Off-Site Meetings; Overall General Correspondence; Extremely Professional Telephone Etiquette; Word Processing and Typing; Daily Bank Reconciling; Preparing Monthly Expense Reports; Billing and Coding and Data Entry

SOFTWARE QuickBooks, Appfolio, Microsoft Office, Just Claims, Excel and Google Sheets EXPERIENCE The Official Cleaning Fairy, LLC

Owner/Operator - March 2017 to Present

Scheduling all estimates, cleanings, and following through in an organized manner; Implementing and executing procedures that include but are not limited< to scheduling hours of business; Standard checklist of duties at each property; Marketing; Public Relations; All accounts payables and receivables; Various daily and monthly reports; Cleaning of both commercial and residential buildings/homes; Extensive research on various products to ensure quality of work; Following procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures; Managing and maintaining client’s expectations.

Eagle Property Management Company

Controller’s Assistant – June 2013 to Dec 2016

Launched Appfolio for 12 properties, in Central Florida, that shifted the company to a paperless standard; Reconciled processed work by verifying entries and comparing system reports to balances; Charged expenses to accounts and cost centers by analyzing invoices/expense reports; Maintained ledgers by verifying and posting account transactions; Provided administrative and clerical support to the organization; Exercised solid knowledge of company procedures and thorough record-keeping practices to help solve 90% of internal inquiries. Mason Injury & Accident Clinic

Office Manager - Oct 2010 to May 2013

Entered data for reports, production items, shipping, and inventory; Maintained computerized inventory of all parts, supplies, and products; Handled all word processing and typing; Scheduled patient appointments; Properly entered new patient information; Properly filed patients’ records; Maintained patients’ confidentiality according to H.I.P.A.A. Law EDUCATION Medical Billing & Coding 2009 / Everest College, Orlando Florida Diploma 2008 / Atlantic High School, Port Orange, Florida