Customer Service Team Member

Mallory Hansen

*** ******* *****, ******, *** York, 14904, US • 607-***-**** • ****************@*****.*** Dedicated team member with excellent communication skills and a pleasant demeanor. Work areas have a history of being kept clean, neat, and professionally organized. When assisting customers and coworkers, he is cheerful. Organized and enthusiastic, with experience processing payments accurately and ensuring high levels of customer satisfaction in all interactions. Customer direction

Shelf-cleaning

Money management

Customer service

Coin counting

Cash Handling

Cleaning and sanitizing

Store cleanliness and appearance

Bagging assistance

Order taking

Outgoing and enthusiastic

Adaptability

Store merchandise stocking

Order bagging

High School - 2021

Elmira High School - Elmira, NY

Education - Some college (No degree)

SUNY Corning Community College - Corning, NY

Cashier - January, 2022 to Present

Burger King - Elmira, NY

Counting money, bagging food, customer experience

sandwich assembly, fryer experience

Educated customers about promotions to increase sales. Help customers by guiding them and answering their questions. Am in charge of issuing receipts, change, and tickets Am in charge of taking orders from customers.

Recreational Leader - July, 2021 to August, 2022

Chemung County Youth Bureau - Elmira, NY

Oversaw camper activities in order to address behavioral issues while also encouraging fun, safety, and inclusivity. Gave clear instructions to activity and program participants to ensure that they had a good time and were safe. Kept track of supplies and equipment and followed established sign-out procedures. Created team rosters, scheduled leagues and tournaments, and enforced recreation and athletic program rules and regulations. Kept track of allergies and dietary restrictions, ensuring that campers received the proper meals and snacks. Considered participants' abilities, needs, and interests when planning events and programs. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

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