ZAYNAB CHARKI *** Bond St Apt B
Red Oak, TX, ****4
adz50t@r.postjobfree.com
objective
Motivated and detail-oriented professional with experience working from home processing documents and providing excellent customer service. Seeking a data entry or document processing role where I can utilize my attention to detail, time management skills, and ability to work collaboratively to support the organization's goals. EXPERIENCE
Stride- K12 — Enrollment advisor
June 2022 - December 2022
● Escalation cases to supervisors
● Managed the enrollment process by accurately and efficiently processing student documents.
● Assisted students and families with the
enrollment process and Provided support to new
students during their first few weeks of
enrollment
Abercrombie & Kent — hospitality- translator
Jan 2017- Dec 2019
● Greeted guests in a friendly and professional
manner, providing information about the
resort's amenities and services.
● Resolved guest complaints and issues promptly
and effectively, ensuring that all guests left
satisfied with their experience.
.
EDUCATION
Ibn rochd high school Morocco — High school degree SKILLS
● Provided
excellent
customer service
by resolving
customer issues
and answering
their questions
promptly and
professionally.
● Data entry and
processing
● Attention to
detail
● Collaboration
and teamwork
● Customer service
● Decision-making
● Creativity
● Self-motivation
● Time management
LANGUAGES
● Arabic (Native
proficiency)
● French
(professional
working
proficiency)
● English (full
professional
proficiency
Sep 2009 - Jun 2012, Casablanca Morocco
ISTA Ben Msik Morocco — Associate degree-Business
management-
Sep 2014 - Jun 2016, Casablanca Morocco
.