MARGARETH ELAINE E. SARMIENTO

adz50o@r.postjobfree.com 703-***-**** Fairfax, VA 22033

SECURITY CLEARANCE: Secret

PROFESSIONAL SUMMARY

Over 20 years of experience in project and contract management. Have managed projects/contracts with varying size and complexity, including a $14.8 million State Department IDIQ with deliverables worldwide. Provided oversight of project/contract ensuring performance and deliverables within scope and satisfied SOW requirements. Worked in collaboration with COs and CORs in managing budgets, providing detailed contract funding status and utilization reports that track funding and expenditures by Task Orders, CLINs and labor category, and preparing budget projections. Managed and coordinated task assignments, contract deliverables and project/contract reporting for multiple FAA contracts/organizations (DSAT, AIR, CLMRS, ECM).

As Configuration Management SME, have supported several projects with the FAA that included providing enterprise configuration management operations support, providing operational support for the NAS CCB, the update of FAA’s 1800.66 CM Policy and CM SOP. Recommended improvements to the FAA’s CM policy to enhance traceability of baselines for NAS products, clarified requirements for the performance of CM and streamlined processes based on her technical expertise of CM industry standards and knowledge of FAA’s CM process and procedures. Provided CM expertise to the CLMRS program to support the development and implementation of FAA’s new CM information system (CMA), including technical guidance to support development of user stories, features and data migration.

WORK HISTORY

Topologe, LLC

March, 2009 – June, 2023

Fairfax, VA

Sr. CM Specialist

FAA - CLMRS

December, 2020 – June, 2023

To meet the Agency’s need to retain its historical CM information, led the team that developed a proof-of-concept for the CM Archive and its subsequent development and implementation. Key contributor in the design of the CM Archive developed using Tableau that made available to the Agency its historical CM information and documents from WebCM that was decommissioned. Completed analysis of WebCM data tables to identify mapping of data for migration and dashboard output. Completed testing of CM Archive and development of CM Archive documentation including system requirements, data dictionary, maintenance procedures and detailed user guide. Coordinated tasking of Topologe development team and deployment activities with AJW-162. The CM Archive saved the agency millions in additional fees to gain full access to their CM data. Facilitated webinars in support of CM Archive’s release to operation in May, 2023. Provided post go-live support, resolved help desk tickets and provided familiarization support to users.

Provided technical expertise of CM industry standard EIA-649 and knowledge of FAA’s existing CM process and procedures in support of the update of FAA Order 1800.66 CM Policy. Assisted CM Policy OPR during directives review process: research and requirements gathering from stakeholders, conducted focus meetings, working groups, comment resolution support, developed executive briefings and artifacts to support socializing the updated policy. The updated policy was signed by the Administrator on August, 2022.

Assisted in development of CM Manual that includes SOPs, workflows, guidance and templates to support the performance of enterprise CM in accordance with the updated policy. Developed report templates and metrics to support CM status accounting and CM process audits.

Assisted in developing updated content for the CM Awareness course, released Q2 2023.

Supported development under Agile methodology of Configuration Management Automation as SME on requirements of the updated FAA Order 1800.66 CM Policy and CM process workflows. Assisted with defining and validating features, iteration planning, prioritization of features and feature validation during iteration demos. Addressed inquiries from test team during development of test procedures for operational testing.

Provided technical expertise on CM data requirements, developed SOP and data collection templates for Build 2 CM data collection for the CLMRS data collection team. Supported the CLMRS data collection team during data collection kickoff meetings with CCBs and system POCs and with ongoing guidance on CM data requirements. Supported CLMRS program in developing data migration strategy and requirements. Completed data collection templates for Build 1 data for all CCBs for migration to CMA, including working with the CCBs to verify their Configuration Items (CI) and baseline documents. Assisted with analysis of WebCM user data and completed user data migration templates to facilitate set up of user accounts and organizational profiles in CMA.

Program Analyst IV

FAA - DSAT

August, 2022 – June, 2023

Provided program management support to DSAT program office for data analytics and visualization projects, including gather and capture of requirements, task coordination and assignments and keeping PO informed of deliverable status. Validated deliverables to ensure compliance with requirements. Prepared monthly status reports and monitored project budget.

Support successful implementation of the WEM dashboard, the Executive Notebook for AJG DVP and DOT/OST ATC Hiring Status deck by ensuring requirements and task assignments are clearly communicated with the Technical team (data scientists and data architect) and contributing to dashboard reviews and testing. Contributed to development of project artifacts such as WEM UAT form and dashboard navigation guides.

Support development of ATC Hiring Waterfall visualization and ongoing analysis of ATC training data to support ATC projections.

Identified process improvement opportunities such as instituting CM for dashboards and establishing/maintaining baselines with recommended supporting documentation. In collaboration with the PO, define and capture DSAT’s functional process workflow. Researched Data Management industry standards to develop recommendations for DSAT data management process.

Project Manager

FAA – AIR Tableau Dashboard Project

September, 2020 – October, 2021

Provide program management support for the Aircraft Service Management Branch – Tableau Dashboard Support project. Coordinated and monitored contract performance and deliverables, ensured all activities performed within scope of work. Prepared work breakdown, project plan and timeline for development of performance metrics and dashboards.

Provided oversight of contract funding and utilization, project completed within budget.

Responsible for completion and on-time delivery of monthly project status and financial reporting including contract burn rates. Facilitated quarterly Program Management Reviews.

Sr. CM Specialist/Project Manager

FAA – CM and CCB Support for Enterprise Configuration Management Office

November, 2017 – September, 2020

Coordinated performance and deliverables under sub-Tasks 1 through 7 under Task Order 0001, ensuring tasks performed in compliance with contract/Enterprise Configuration Management (ECM) requirements and are within scope. Ensure support requirements are effectively communicated and efficiencies utilized when performing tasks. Monitor task assignments and capacity to ensure tasks are completed within established timelines and align with ECM’s prioritization.

Responsible for completion and delivery of status and financial reporting. Developed tracking spreadsheets capturing completed support tasks. Monitor contract budget and funding status, including budget projections. Facilitate quarterly Program Management Reviews, includes developing PMR briefings and metrics utilized for Task performance reporting.

Support the update of FAA Order 1800.66 Configuration Management Policy and CM related directives, providing recommendations of CM best practices and process re-engineering to achieve a closed-loop CM process for the purpose of institutionalizing the CM discipline for the FAA. Developed SOPs, templates, workflows and other guidance documentation to support implementation of the updated CM policy and process redesign, transition activities and the performance of CM functions: CM Planning and Management, Configuration Identification, Configuration Change Management, Configuration Status Accounting and Configuration Verification & Audit. Completed research and analysis of other FAA policies to identify impacts on CM processes and the CM policy update.

Assisted with the development of the Master Integrated Schedule, that aligns acquisition and CM activities, to provide clarity for when baselines (functional, allocated, product, operational) should be established while in acquisition and throughout the asset’s lifecycle.

Assisted programs in the acquisition process with guidance on establishing CM plan, CI selection and performance of CM functions throughout product’s lifecycle.

Collaborate with AJM/CLMRS team developing the CM tool to replace WebCM, functioning as technical resource to support development of user stories and features and update of CMA requirements.

Support ECM and NAS CCB daily operations including processing, monitoring and tracking of NAS Change Proposals (NCPs) and configuration status accounting activities, provide recommendations for CM process improvements such as development of templates and CM process tracking tools. Assist with preparation of CCB meeting agendas, briefing packages for CCB Co-Chairs, meeting minutes and post meeting packages for publishing to ECM’s website.

Update and maintain the FAA’s Master Configuration Index containing Configuration Item and Baseline document records, ensured CI and document metadata are accurately recorded and maintained currency of baselines. Documented the DCC’s process and procedures for maintaining the MCI. Completed assignment of CI and baseline document identifiers and maintaining database of issued identifiers.

Support CM data cleanup, tracking and monitoring of data cleanup tasks in coordination with the CCBs. The CM data cleanup was a result of completing audit of the CIs captured in the FAA’s Master Configuration Index against the charters of all domain CCBs and the Enterprise Architecture. Audit findings were reviewed with each CCB and corrective actions were identified and tracked.

Project Manager

FAA – Configuration Management Automation Support

March, 2009 – October, 2017

Supporting Configuration Management Automation, coordinate and monitor task performance, ensuring tasks are within scope and performed efficiently. Worked with contract teams to ensuring timely submission of deliverables that comply with contract requirements. Prepared Monthly Status Reports that were delivered on time.

Monitor and track budgets. Developed and produced reports to track contract funding, utilization, projected dates when funds are 75% and 100% exhausted, invoice tracking by PRISM items. Assisted CO with reconciling invoices with funding balances in PRISM.

Facilitate quarterly PMR, including preparation of presentation providing contract overview, highlights of accomplishments, risks and financials.

Contracts Manager

March, 2009 – June, 2023

Oversaw multiple contracts, including 8(a) STARS II GWAC, eFAST, IT 70 and $14.8 mil IDIQ with the State Department. Responsible for contract compliance and fulfillment of all administrative, financial and reporting requirements. Worked with COs and CORs to ensure contract performance is in line with the Statement of Work and compliance with contract terms (e.g., Army Corps of Engineers, Fish and Wildlife Services, Federal Aviation Administration, Department of State).

Developed budgets, incurred cost forecasts for Defense Contract Audit Agency (DCAA) and cost proposals in response to solicitations.

Responsible for production of periodic financial reports, maintenance of an adequate system of accounting records, and a comprehensive set of controls and budgets designed to mitigate risk, enhance the accuracy of the company's reported financial results, and ensure that reported results comply with generally accepted accounting principles or international financial reporting standards.

Coordination and management of all facets of company operations, including human resources, benefits and recruiting. Responsible for ensuring compensation and benefits structure are in line with Company’s compensation strategy, including annual review of benefits and corporate policies.

Pension subject matter expert.

Fidelity Investments

September, 2003 – February, 2009

Marlborough, MA

Manager – Implementation Team

April, 2007 – February, 2009

Oversaw team consisting of over 20 pension benefit consultants defining requirements and test plans as well as completed system testing to implement required benefit calculation and administrative changes under the Pension Protection Act (PPA) on the pension administration system for over 60 clients. System changes were completed within a tight 6-month timeline resulting in our clients being compliant by the PPA effective date.

Served as subject matter expert on Fidelity’s solution to comply with PPA, implementation procedures and assisted client teams with issue resolution. Provided guidance on change management protocols and documentation standards for requirements as well as testing protocols.

Managed capacity of pension benefit consultant group (over 60 consultants) that resulted in reduced “time to staff” on implementation and system update projects as well as increased utilization of resources. The pension benefit consultant group was responsible for developing requirements and test plans to implement or update the plan administration system.

Collaborated with business partners within Fidelity to understand projected volume of work throughout the year for capacity planning. Worked with other managers ensuring projects were appropriately staffed. Evaluated project and timeline risks, ensured proper controls were in place and change management procedures were followed.

Sr. Benefits Consultant

September, 2003 – March, 2007

Developed technical requirements detailing all calculations and administrative procedures for client’s plan to be implemented on Fidelity’s plan administration system. The requirements were developed from analyzing legal plan documents, Summary Plan Descriptions (SPD), administrative manuals and procedures, and working with the client to capture requirements during working group meetings. Facilitated and documented all plan related discussions with the client (Pfizer) and their actuary.

Functioned as technical resource for onsite and offshore developers, providing clarification and illustrative sample calculations to assist developers in coding the calculations as well as identifying any needed flags in the system to ensure proper processing.

Completed testing of the benefit calculation and pension administration system prior to client release, including development of comprehensive test plans to verify all calculations and processing. Worked with developers to resolve programming issues that resulted in incorrect calculations and processing.

Functioned as pension plan subject matter expert for other members of the implementation team, including data group as well as client services. Worked with implementation team in identifying pension plan related data elements required for the conversion as well as the ongoing data feeds. Validated technical requirements for deliverables owned by other implementation team members, such as procedures manuals, call scripts and communication materials.

Assisted in the development of training materials and delivery of training for other Fidelity plan administration resources in preparation for go-live date and providing ongoing support.

Watson Wyatt Worldwide

July, 1995 – September, 2003

Wellesley, MA

Actuarial Consultant/Project Manager

Oversaw completion of valuation calculations and reports for qualified and nonqualified defined benefit pension plans and postretirement welfare plans to comply with pension law and pension accounting standards, government filing requirements and benefit statement work including benefit calculations and projections. Established and managed timelines and budgets, and completed status reporting.

Managed multiple concurrent valuation and experience study projects for fortune 500 clients (e.g. Gillette, Ocean Spray) of significant complexity to successful completion on time and within budget. Managed client relationships and provided consulting expertise in retirement plan administration, including presentations to clients regarding cash funding and expense requirements for their retirement plans.

Assisted clients with qualified and supplemental benefits related issues including complex calculations with the application of mandated benefit limitations, HI tax calculations and development of Excel based benefit calculators. Completed calculations and analysis for plan design studies, early retirement windows, funding and expense projections, gain/loss analyses and nondiscrimination testing.

Performed data and financial reconciliations, validations and analysis.

Served as technical resource for retirement practice in the areas of pension planning software (included testing of web-based pension planning application) and gain/loss analyses testing.

Facilitated company sponsored local and regional professional development training sessions, including development of training materials.

SECURITY CLEARANCE: Secret

EDUCATION

Bachelor of Science, Mathematics

University of the Philippines, 1986

PROFESSIONAL DESIGNATIONS/CERTIFICATIONS

Enrolled Actuary, approved by the Joint Board for Enrollment of Actuaries to perform actuarial services required under the Employee Retirement Income Security Act of 1974 (ERISA) and the Internal Revenue Code.

Master’s Certification in Enterprise Configuration Management – CMPIC, October 2021

oConfiguration Management Assessor Certification – CMPIC, October 2021

oConfiguration Management Principles and Implementation Certification – CMPIC, September 2019

oCM Industry Standard SAE EIA-649 Principles and Applications Certification – CMPIC, August 2018

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