Jasmine Joyner

Dynamic claims adjuster with drive and experience providing a superior level of customer service to clients. Bringing forth the ability to properly investigate a situation and resolve claims quickly in accordance with company and regulatory guidelines.

7165 Sumner St The Colony, Tx 75056 469-***-**** adz4zn@r.postjobfree.com WORK EXPERIENCE

State Farm — Auto Adjuster

Sedgwick — claims adjuster (property)

Pilot Catastrophe — Claims adjuster (property)

alacrity — claims adjuster (property)

SKILLS

06/2017 to 08/2019, Richardson, TX

investigating, evaluating, negotiating, and bringing to nal resolution automobile claims resulting from catastrophic events, such as hail, ood, or tornado, and from daily claims, such as theft, vandalism, and collision. obtain values on total loss vehicles, verifying claimed damages and pre-existing damages, reviewing all claim le information, and negotiating and settling claims for proper amounts. Document all activity, submit paperwork, issuing settlement payments, and closing claims.

09/2019 to 05/2021, Plano, TX

responsible for studying and analyzing insurance claims to identify the company's nancial liability. must personally assess the extent and cause of property or physical damages, including the cost of repairs. conduct interviews with witnesses or experts to ensure the eligibility of claims. maintain records and documentation of procedures and cases, all while adhering to the company's policies and regulations.

07/2022 to Present, Richardson, TX

responsible for evaluating daily tasks, evaluating claim le status, negotiating, and settling for nal resolution of property claims of all named-peril losses. responsible for handling claims of all levels of severity including commercial claims and renter’s claims. responsible for documenting all activity, submitting proper claims paperwork, issuing settlement payments, and closing claims. ensure to ful ll the client’s expectations with positive customer service experience, improve claim le quality, and ensure compliance with legal and contractual obligations. 06/2021 to 05/2022, Plano,Texas

responsible for evaluating daily tasks, evaluating claim le status, negotiating, and settling for nal resolution of property claims of all named-peril losses. responsible for handling claims of all levels of severity including commercial claims and renter’s claims. responsible for documenting all activity, submitting proper claims paperwork, issuing settlement payments, and closing claims. ensure to ful ll the client’s expectations with positive customer service experience, improve claim le quality, and ensure compliance with legal and contractual obligations. Xactimate