TANYA WESTBROOK MSN, RNC-OB, C-EFM

**** ***** ******, ******** ** 81401, 970-***-****, adz4zb@r.postjobfree.com

PROFILE SUMMARY

Experienced Senior Director with a demonstrated history within the hospital and health care industry. Skilled in Healthcare Information Technology (HIT), Interim Leadership Management, Performance Improvement, Women’s and Children’s Nursing, Acute Care, and Meaningful Use arenas. Strong technology/business development expert with a Master’s of Science focused in Clinical Informatics.

EDUCATION & CERTIFICATIONS

Masters in Science, Nursing (MSN), Kaplan University, Davenport IA, Graduated Magna Cum Laude

Bachelors in Science, Nursing (BSN), Colorado West University, Grand Junction CO-President’s List

Associates in Science, Nursing (ASN), Colorado West University, Grand Junction CO

RNC-OB, Inpatient Obstetrical Nursing,

RNC-EFM Advanced Fetal Monitoring,

BLS, ACLS, NRP, STABLE

AWHONN Intermediate and Advanced Fetal Monitoring,

AWHONN Intermediate Fetal Monitor Instructor,

PROFESSIONAL EXPERIENCE:

Oracle Cerner Corporation, Kansas City MO 1-816-***-****

1812 North Moore Street

Arlington VA

Senior Manager, Consulting Services April, 2022 – Present

Continuously advance and drive improvements of professional services related to efficiencies, methodology, scope, and solution capability

Develop senior-level consultants with deep solution knowledge and/or breadth across solutions

Establish on-going executive-level relationships with key strategic clients

Mitigate all escalations for area of responsibility within professional services, including resourcing, associate, client, and solution

Drive and track value or KPIs for area of responsibility within professional services

Responsible for the profit and loss

Lead, direct and review the team’s work to achieve operational or functional targets or objectives with significant contribution towards the achievement of immediate and short-term results for the team, department and organization

Establish and communicate team or department goals that support and advance team, department and organization objectives; establish metrics or other performance measures to track progress

Influence diverse stakeholder groups and drive acceptance of policies, practices and procedures within broader area of responsibility

Identify, propose and lead team- and department-level quality and process improvement initiatives; lead or influence strategic initiatives at the department-level and provide input on strategic initiatives for the organization

Deliver consistent and timely training, guidance and feedback to encourage success and promote associate growth through regular developmental conversations and identification of developmental opportunities

Own decision-making for staffing and performance decisions for direct reports

Manage one or more teams of associates

B.E. SMITH: 8840 Cypress Waters Blvd

Dallas TX 75019

1-855-***-****

Interim Director Women’s Services- Piedmont Henry Hospital, Stockbridge GA September 20, 2021- December 31,2021

Providing leadership and oversight of staff for Women's Services Coordinating collaborative interdisciplinary strategies for DNV and processes for ongoing compliance to regulatory standards providing safe practices for patients in all aspects of patient care activities for Women's Services Provision of patient / family centered care services from admission, stabilization, operative interventions, and discharge processes.

FTE = 145 including 3 Nurse Managers, 12 Charge Nurses

12 bed L&D/18 bed NICU/20 bed PP

Monthly deliveries average 150

Strong focus on team building and cross training to support entire Women’s Service Line

Key Accomplishments:

Stabilization of unit staffing

Alignment of productivity standards with demonstrated patient satisfaction score improvement.

Personal time off: April 2021 – September 2021

HEALTHTRUST WORKFORCE SOLUTIONS:

1100 Dr. Martin L King Jr Blvd

Suite 1100

Nashville TX 37203

615-***-****

Interim Director Women’s Services – Emory Hospital – John’s Creek GA January 2021 – March 2021

Providing leadership and oversight of staff for Women's Services Coordinating collaborative interdisciplinary strategies for Joint Commission preparation and processes for ongoing compliance to regulatory standards providing safe practices for patients in all aspects of patient care activities for Women's Services Provision of patient / family centered care services from admission, stabilization, operative interventions, and discharge processes.

FTE = 90 including 1 Nurse Manager, 12 Charge Nurses

10 bed L&D/18 bed NICU/20 bed PP

Monthly deliveries average 100

Strong focus on team building and cross training to support entire Women’s Service Line

Co-chair for EPIC conversion within Women’s Service line for three hospital sites

RIVER VALLEY FAMILY HEALTH CENTER:

1010 S. Rio Grande

Montrose CO

970-***-****

Nursing Director - June 2020 – January 2021

Multi-site primary care clinics providing medical, dental, behavioral health and pharmacy services to three counties within Western Colorado. Responsible for the day-to-day oversight and direction of all nursing and medical assistant personnel, including point of care testing, rapid assessments, COVID clinic and triage for patients presenting to clinic. Functioned as primary RN for multiple providers and assisted with procedures, on-site testing, vaccinations, Vivitrol injections, triage and RN-C0 visits with providers.

Key Accomplishments:

Implementation of AccuVax system in three clinics

Implementation and administration of Federal Title X program in Montrose County

Implementation, Training and administration of Diabetic Retinopathy Testing in three clinics utilizing Hill-Rom DRT technology (1st in Montrose County)

Established first primary COVID urgent care clinic in Montrose County including same day testing, treatment and IV therapy.

B.E. SMITH

8840 Cypress Waters Blvd

Dallas TX 75019

1-855-***-****

12/2019 – 2/2020

Emerson Hospital – Concord MA – 179 Bed Hospital providing advanced medical services to more than 300,000 people in 25 towns. Average annual births approximately 1200

Interim Director of Women’s Services – Obstetrics (thru LFT) December 2019 – Feb 2020

Providing leadership and oversight of staff for Women's Services Coordinating collaborative interdisciplinary strategies for Joint Commission preparation and processes for ongoing compliance to regulatory standards providing safe practices for patients in all aspects of patient care activities for Women's Services Provision of patient / family centered care services from admission, stabilization, operative interventions, and discharge processes.

FTE = 89 including 2 Nurse Managers, 4 Clinical Resource Nurses (charge)

8 bed L&D/5 bed NICU/20 bed PP

Monthly deliveries average 110

Strong focus on staffing/productivity grids and utilization of staff ratios to provide exceptional patient care while increasing staff satisfaction.

GE HEALTHCARE:

Milwaukee, WI

March 2019 – November 2019

Clinical Education Specialist- Maternal Infant Care (Contract)

Provide real-time education and training for medical devices used within the Labor/Delivery and Postpartum environments for hospital-based customers. Trained in Novii, Corometrics, Panda and Mini-Telemetry units. Responsible for customer based trainings and go-live support.

Key Accomplishments:

Obtained certification and proficiency in use and education of all Maternal Infant Children (MIC) products and equipment.

Developed strong working relationships with C-Suite customers and provided onsite training for front line staff using new equipment purchased for units.

NORTHWESTERN MEDICAL CENTER St. Albans, VT

100-Bed Acute Care Community Hospital serving northern Vermont including Franklin and Chittenden counties. Average annual births approximately 275

Interim Director of Women’s Services – Family Birth Center (thru LFT) October 2018 – March 2019

Providing leadership and oversight of staff for Women's Services Coordinating collaborative interdisciplinary strategies for Joint Commission preparation and processes for ongoing compliance to regulatory standards providing safe practices for patients in all aspects of patient care activities for Women's Services Provision of patient / family centered care services from admission, stabilization, operative interventions, and discharge processes.

Key accomplishments:

● Stabilization of unit staffing resulting in decrease of overtime/premium pay by $12000 in 3 months

● Development of staffing grid and 2019 schedule by which staffing can be posted and maintained for 8 weeks at a time. Developed communication tool to more clearly identify charge nurses for each shift, staffing coverage, call-outs and incentive pay.

● Maximize productivity to 98% average within 3 months

● Completion of safety assessment and implementation of PACU for post-surgical/C Section patients including purchasing and instruction on cardiac monitoring equipment, designated safety equipment and staff training/education and implementation of mandatory ACLS education for all RN staff caring for post-surgical phase I patients.

● Identified need to have structured orientation process for charge nurse applicants and training. Subsequently developed charge nurse orientation checklist and job description to be utilized organization-wide for charge nurse positions within NMC.

● Established foundation for upgrade of Centricity fetal monitoring system and data collection into main EMR of Meditech. Developed electronic chalkboard for surveillance of patients within department including status and ADT functionality.

● Collaborated with Chief Nursing Officer and Quality Assurance RN to develop Shared Governance foundation. Functioned as liaison for Advisory Committee, created and published by-laws for approval and consensus of organization’s Registered Nurse staff, and as co-chairman for implementation of Shared Governance Kick-Off.

HOPEWEST HOSPICE Montrose, CO

A national respected model for creative and effective hospice and palliative care delivered in private homes, skilled nursing facilities, assisted-living facilities and our own Hospice Care Center.

Clinical Nurse Manager – Montrose Team 2018

Providing leadership and oversight of staff for Hospice/Palliative care staff, and facilitating collaborative interdisciplinary strategies to ensure patients receive the highest quality of care following organizational policy/procedures, regulations, industry standards, and fiscal accountability.

● Planning, organizing, directing and evaluating the delivery of patient care services

● Supervision of patient care staff, including RNs and CNAs

● Maintaining excellent working relationships with other disciplines, community stakeholders and referral sources.

● Maintaining knowledge of organizational, state and federal policies and regulations pertaining to hospice care.

● Facilitates efficient and effective operational management coordinating services with internal customers and actively participating in the organizational clinical leadership team.

NORTHEASTERN NEVADA REGIONAL HOSPITAL Elko, NV

100-Bed Community Hospital serving 300-mile radius of Northern Nevada.

Director of Women’s Services – The Baby Place 2017 – 2018

Providing leadership and oversight of staff for Women's Services Coordinating collaborative interdisciplinary strategies for Joint Commission preparation and processes for ongoing compliance to regulatory standards providing safe practices for patients in all aspects of patient care activities for Women's Services Provision of patient / family centered care services from admission, stabilization, operative interventions, and discharge processes.

● Monthly deliveries for unit average 40-45/month

● Strong focus on team building with direct care staff and physician providers

● Improved employee satisfaction scores from 25% to 52% in 6 months

● Implementation of Lactation Program by certification of three Lactation Counselors, creating ongoing education programs & initiation of outpatient breast pump rentals & support programs.

● Increased Quality Measure of Exclusive Breastfeeding rate from 36% to 85% in 6 months

● Established partnerships with community agencies (WIC and Healthy Families) to provide wrap-around services for at-risk patients at time of discharge.

● Identified areas of fiscal improvement, and opportunities for revenue creation. Increased billable revenue by 34% in 6 months.

● Developed triage area for outpatient evaluations.

● Developed PACU for post-surgical care of patients delivering via Cesarean Section on unit.

UNIVERSITY OF VERMONT MEDICAL CENTER Burlington, VT

The UVM Medical Center provides a full range of tertiary-level inpatient and outpatient services and provides primary care services at 10 Vermont locations. As the region's only academic medical center, UVM Medical Center offers a variety of childbirth alternatives to the 2,000 families who deliver their babies at our hospital each year.

Interim Nurse Manager, Birthing Center 11/2016 – 03/2017

● Provided interim leadership for the realization of the organization's mission, strategic plan, and values at the point of care. Plans for, leads, coordinates and facilitates the provision of quality care and service for a defined population of patients and facilitates the procurement of appropriate supplies/equipment and provides for adequate numbers and mix of staff to deliver nursing care. Demonstrates excellence in problem solving, leadership, communication, fiscal responsibility and teamwork. Provides leadership, consultation and collaboration in a dynamic, multidisciplinary teaching environment. Collaborates with administrators and other members of the health care team to design, evaluate and improve patient care systems and processes

● Primary responsibility for daily operations and direction of patient care for Birthing Center services for academic medical teaching hospital.

● FTE 92; Monthly deliveries for unit average 225+/month

● Strong focus on team building with direct care staff

● Implementation of staffing grid with daily monitoring of census and Hours of Patient Care Service. Decreased OT from 31% monthly to 18% within 2 months.

● Reorganized nursing staffing to be contractually compliant, meet standards of care based on national guidelines, and meet national AWHONN staffing guidelines.

● Established contractual compliance with Vermont Nurses Union for bargaining unit staff members

STATE OF FLORIDA DEPARTMENT OF HEALTH Sarasota, FL

Senior Community Health Nurse Supervisor 2/2016 – 11/2016

Reported directly to the Executive Director of Nursing and Administrator. Primary responsibility for planning, implementing, monitoring and evaluating the activities of the services covered by ACHA/ RFA 001-15/16 (emergency room diversion program) grant of $1.3 million at the Department of Health in Sarasota County. Included supervision of the provision of comprehensive adult services, dental services, and behavioral health services.

● Initial development of, and, ongoing analysis of access to primary care services, program efficacy and outcomes including monthly completion and submission of deliverable supporting documentation as required by the ACHA RFA 001-15/16 Scope of Services.

● Monitoring and evaluation of staff by observing performance, client outcomes, and reviewing documentation of care/services; instruct staff in skills and abilities needed to upgrade their competencies. Long term planning of program operations and protocols including actively participating in Performance Improvement initiatives and HEDIS quality indicators.

● Instrumental in development of program to monitor compliance with HEDIS measures, thereby increasing departmental revenue & receiving funding reimbursements from MMA’s equaling $10,000/quarter.

● Developed application for, and received increase in grant funding to provide additional dental services for adult clients within geographical area of $500,000.

● Utilization of clinical documentation in Electronic Health Record for initial access to care, identification of Primary Medical Home, and community resource referrals.

● Designed clinical training to complement onboarding process for all new clinical staff.

BAYFRONT HEALTH PORT CHARLOTTE Port Charlotte, FL

Bayfront Health Port Charlotte is a 250 bed community hospital who is for-profit and part of the Community Health Systems network

Director, Women’s and Children’s Services 4/2015 – 11/2015

Departments responsible for included a 10-bed LDR, 25-bed Postpartum/GYN services, 9-bed Level II NICU & 7-bed Pediatric Unit. Reported directly to the CNO, responsible for the oversight of 85 FTEs.

● Monthly deliveries for unit average 125+/month

● Strong focus on team building with direct care staff and physician providers

● Increased RN Satisfaction Scores by 18% in 6 months

● Returned department to budget neutrality by implementing staffing guidelines, identifying areas of fiscal improvement, and opportunities for revenue creation within outpatient service line.

● Decreased overtime expenses in department by 22% within 6 months.

● Initiated process to obtain Baby Friendly designation for facility.

● Provided leadership of Centricity Perinatal Nursing system for implementation in The Baby Place leading to improved documentation and maintenance of Electronic Medical Records.

CERNER CORPORATION Kansas City MO

Clinical Strategist 9/2014-3/2015

As a Clinical Strategist my role was to help Cerner clients develop and drive successful clinical engagements as part of an overall implementation team.

● Engage client organization leadership to articulate vision, demonstrate benefits and localize change management strategies on their journey to utilize Cerner's methodology.

● Conducted outcomes assessments with the client to design the appropriate workflows. Partnered with the client to build, train and convert the solutions to meet the desired workflows.

● The scope of responsibility included: Powerchart, Powerchart Maternity/Fetal Link, PathNet, Ambulatory, APACHE Outcomes, CareAware, iAware, Infusion Management, & Population Health

● Interact with executive and project leadership throughout the project to identify organizational opportunities to improve quality of care and patient safety.

● Actively lead Lean Six Sigma processes to improve workflows and enhance quality outcomes for customers.

HILL-ROM CORPORATION Cary, NC

Manager of Clinical and Customer Support 3/2013 – 8/2014

Functioned as a liaison between the customer (hospital) and the Customer Service Team for the NaviCare WatchChild product. Reported directly to the Director of Operations, oversight for 10 FTEs.

● Provided direct supervision, leadership, coaching, and daily direction supporting a geographically disbursed clinical application specialist (CAS) staff and local Customer Services Team for the NaviCare WatchChild™ product (Obstetrical Data Management System).

● Directly responsible for the achievement of all operational measures to include safety, clinical implementation, staff development, customer satisfaction, operational improvements, and cost containment.

● Assisted the achievement of the business’ revenue goals by providing the highest level of customer service and ensuring the highest level of clinical service/support to all local sales efforts.

● Quality Assurance Program design and implementation to ensure the strict compliance with all federal, state, and local regulations and company policies

● Lead the implementation of clinical consultative workshops to observe, identify and understand the customer’s current protocols and practices then develop and implement a transformation plan that guides the customers’ clinical team in a process to create and align WatchChild product features, configurations, and custom developed components with optimized future state processes.

● Primary EMR systems utilized: EPIC, Cerner, CPSI, Meditech, McKesson, NaviCare Watchchild

FREEDOM HEALTHCARE STAFFING: Aurora CO

Queen’s Medical Center – Honolulu HI

Cooley Dickinson Hospital – Northampton MA

Harrison Medical Center – Silverdale WA

Community Regional Medical Center – Fresno CA

Interim Director of Women’s Services 2009 - 2013

Provided exceptional value-based personalized interim leadership for various organizations. Served as a role model and mentor to the nursing staff, developing relationships and managing day-to-day operations. Reported directly to the CNO at each facility. Direct supervision of 75 – 110 FTEs (dependent upon each organization).

● Monthly deliveries for unit average 175-550/month (dependent on facility)

● Completed audit and update of entire Childbirth Department Policy and Procedures manuals

● Implemented electronic formatting for intranet access by entire health system.

● Completed process to obtain Baby Friendly designation for facility and recognized as second hospital (2nd) in State of Massachusetts to achieve this national certification.

● Implementation of staffing grid with daily monitoring of census and Hours of Patient Care Service with resultant decreased overtime expenses in department by 33% within 4 months.

● Provided leadership for review and purchase of Electronic Fetal Surveillance system for implementation in Childbirth Center, leading to improved documentation and maintenance of Electronic Medical Records.

● Provided leadership for Quality Improvement Project to decrease IV site infiltrations in Newborns.

● Key Leader in design of Obstetrics Department in new state of the art hospital. Included design of labor/delivery rooms, placement of structural support systems, purchase and education of equipment.

ADDITIONAL PROFESSIONAL EXPERIENCE:

L&D Staff RN, Travel Assignments, 2003-2009, Freedom Healthcare Staffing, certified to float to Medical-Surgical and ED units during periods of low census.

Director of Nursing/Home Health Nurse, 2001-2003, VOA Home Health of Western Colorado

Director of Nursing, 1998-2001, Colorow Care Center, 50-bed LTC and Rehab facility

Senior Public Health Nurse,1994-1998, IV SEK Multi-County Health Department

L&D Staff RN, 1987–1994, Community Hospital – 100 bed community hospital 1200 births/year.

PROFESSIONAL AFFILIATIONS & HONORS

● Sigma Theta Tau – Inducted 2014

● Gold Key Society – Inducted 2014

● NCC - National Credentialing Corporation – received my RNC-OB, and RNC-EFM

● AWHONN – National member/ multiple state memberships

● March of Dimes – Chairwoman for annual March for Babies event 2015

● Colorado Nurse Association

● AONE -American Organization of Nurse Executives

● Vermont Organization of Nurse Executives

● Nevada Organization of Nurse Executives

● Florida Organization of Nurse Executives

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