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Customer Service Sales Associate

Location:
Stockton, CA
Posted:
October 03, 2023

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Resume:

adz4z7@r.postjobfree.com 209-***-**** Stockton, CA 95207

PROFESSIONAL SUMMARY

Organized Shipping Clerk offers over 15-years background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating scanners, forklifts, dollies and scales.

WORK HISTORY

Wayfair. Lathrop, CA

Material Handler 08/2022 - Current

Home Depot

SKILLS

EDUCATION

Southern Illinois

University Carbondale

Carbondale, IL

08/1988

Computer Science

Near North Highschool

Chicago, IL

06/1988

● Transported inventory items to appropriate locations. Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.

Kept storage areas organized, clean and secure to fully protect company assets.

● Packed items into appropriate containers for shipment. Used hand-held scanners and physical logs to accurately track item movements.

Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Performed cycle counts and inventory control to

accurately track product levels.

Fastened receipts, packing slips and bills of lading, to shipments leaving facility.

Informed purchasing team of missing or damaged items immediately when unloading and receiving.

● Stocking and Receiving

● Order Processing

● Store Merchandising

Customer Order

Fulfillment

● Vendor Relationships

Maintaining Clean Work

Areas

Store Opening and

Closing

● In-Store Support

Teamwork and

Collaboration

● Customer Service

Return Merchandise

Authorization

Product

Recommendations

Elbert Benton

Sales Associate 06/2014 - 07/2020

Pacific Coast Producers

Warehouse Supervisor 03/2003 - 11/2011

Diploma : Computer

Organized racks and shelves to maintain store visual Science appeal, engage customers and promote specific

merchandise.

Provided positive first impressions to welcome existing, new and potential customers.

Helped customers locate products and checked store system for merchandise at other sites.

Answered customer questions regarding sizing, accessories and proper care for merchandise.

Engaged with customers to effectively build rapport and lasting relationships.

● Prepared merchandise for sales floor by pricing or tagging. Solved customer challenges by offering relevant products and services.

Increased sales by offering advice on purchases and promoting additional products.

Maintained customer satisfaction with quick and

professional handling of product returns.

Loaded and unloaded merchandise using ladder and pallet jack. I have over 15 years experience driving Reach lift,Order picker And Sit-down forklift.

Supervised shipping and receiving, distribution, and workplace safety.

Supervised warehouse operations by managing employees during shifts.

Completed daily operations on time and maintained high standards of accuracy.

Monitored employee performance and offered mentoring and leadership to improve any deficiencies. Forklift trainer for reach lift,Order picker and Sit-down forklift



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