DENISA PALKO

Quality Assurance Engineer

Round Lake Beach, IL (224) 908 - 6589 adz4yx@r.postjobfree.com LinkedIn/Denisa Palko SUMMARY

Highly motivated Quality Assurance Engineer, ISTQB Certified, with a proven track record of ensuring software quality through comprehensive testing methodologies. 5+ years of experience in Quality Assurance, collaborating with cross-functional teams to identify and resolve defects, enhance user experience and deliver high-performance software solutions.

SKILLS

● Manual testing

● Test planning and execution

● Test case development

● Defect tracking and reporting

● Requirements analysis

● Web testing

● Mobile testing

● Database testing

● Regression testing

● Functional testing

● Cross-Browser testing

● Test reporting

TECHNICAL SKILLS

• Platforms: Windows, Mac OS

• Mobile Platforms: Android, iOS

• Testing Tools: Chrome DevTool, Postman,

Android Studio, Browser Stack

• Databases: DBeaver, MySQL, PostgreSQL

• Web related: HTML, CSS, JavaScript

• Other Test Tools: Jira, Zephyr

• Other Tools: MS Excel, MS Word

WORK EXPERIENCE

Quality Assurance Engineer Oct 2022 –Present

Test Pro Culver City, CA

• Collaborated effectively with an Agile team by actively participating in Sprint planning, Retrospectives, daily Stand-up meetings.

• Translated project objectives into test scenarios, creating comprehensive test plans that maximized coverage and minimized risk, reduced critical defects by 35% and improved overall product quality.

• Designed, managed and executed test cases and test suites using Zephyr in Jira, increasing testing efficiency by 30%.

• Produced bug reports, collaborated with developers to enhance stability and resolve software issues, reducing the average time to fix defects by 25%.

• Participated in system and user acceptance testing, ensuring that software met user requirements and reducing the number of post-release defects by 15%.

• Utilized SQL queries/procedures for database and back-end testing using DBeaver, ensuring data consistency on the front-end and back-end functionality.

• Conducted RestAPI testing using Postman, validating the functionality and reliability of API endpoints. Quality Analyst Mar 2018 – Sept 2022

Palko Transport INC Round Lake, IL

• Performed manual testing on software applications, ensuring they meet the specific requirements of the trucking industry.

• Analyzed data related to driver performance, maintained records, and safety incidents to identify trends, patterns, and areas for improvement.

• Managed schedules, tracked deliveries, acted as a liaison between logistics, carriers, and customers.

• Monitor and ensure adherence to federal and state regulations, including hours of service, vehicle inspections, and other compliance requirements, and report any violations to management. Technical Support Specialist Jun 2015 – Jan 2018

CGS ROMANIA Brasov, RO

• Took 35+ inbound calls per day using computer and call center software systems.

• Provided remote hardware installation and troubleshooting support for customers.

• Acted as a liaison between the company and its clients, with a solution-focused mindset in addressing the needs of callers in a confident and professional manner. EDUCATION

● Bachelor of Economics and Business Administration - Transylvania University of Brasov, Romania CERTIFICATIONS

• ISTQB-ASTQB Certified Tester, Foundation Level

• Software Quality Assurance Engineer Certification

• The Complete SQL Bootcamp Certification

• Basic API Testing Certification

• Microsoft Excel Certification

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