MICHAEL DREY, PMP, LSSBB, CSM

832-***-**** adz4ym@r.postjobfree.com https://www.linkedin.com/in/michael-drey/ PROGRAM MANAGER PROJECT MANAGER CHANGE MANAGEMENT SECRET CLEARANCE Highly Effective Program Manager with extensive experience in matrixed work environments. Recognized for leadership in project planning, scheduling, crisis and risk management, professional development programs and aligning business priorities. Proven record of developing solutions with organizational strategy to meet business needs. Navy Veteran Technical Skills: Microsoft Office, Jira, Microsoft Visio, Smartsheets Certifications and Education

• PMP AUG 2023

• LSSBB JUL 2022

• Certified SCRUM Master FEB 2023

• MS Organizational Leadership and Development Universitiy of the Incarnate Word 2017

• BS Health Sciences (Administration) Universitiy of the Incarnate Word 2015 MAIN PROGRAM/ PROJECT EXPERIENCE

US ARMY

Program/ Sr. Project Manager

Led and managed the healthcare functions for Operation Allies Welcome. Worked closely with State Department and local entities to address immediate health concerns, housing and relocation for allies and their family members. Developed tracking mechanisms for documentation for all incoming patients. Managed change during this project to ensure governance and risks were identified and mitigated during this high visibility project. Awarded Army Humanitarian Service Medal.

US ARMY

Program/Project Manager

Developed and streamlined drive-thru COVID testing unit for over 40,000 personnel assigned to Fort Hood. This clinic was the first of its kind developed during the height of the pandemic. Managed change throughout the project to ensure training, protocol and governance were adhered to. This project was mirrored and utilized at other US based installations. Awarded Armed Forces Service Medal. US ARMY

Project Manager

Revised, taught and tested curriculum and doctrine for adult learners to acquire their military occupational specialty

(MOS). Utilized Blackboard and other online tools to ensure all learners could grasp the concepts and obtain their MOS. Identified change agents to assist with the implementation of changes throughout the enterprise. Doing so increased the ability to ensure everyone involved received standardized training on the new techniques and curriculum. Awarded Army Commendation Medal.

PROFESSIONAL EXPERIENCE

Elgia Inc

Project Manager/ Change Manager (Fellowship) 06/2023- Present

• Managing various projects to enhance business operations in a matrixed environment.

• Conduct organizational surveys to implement change to improve the organization for both internal and external stakeholders

• Manage projects utilizing smartsheets, Jira, and google programs.

• Develop plans for change management based on research and analysis of existing conditions and business needs.

• Establish timelines for each phase of the change process, such as employee training, implementation, and monitoring of results.

• Partner with leadership team to define adoption, success metrics, and identify impacted audiences.

• Obtain input for change management planning by conducting focus group sessions, employee surveys, and interviews

• Ensure all team members have the necessary resources and support to implement the change successfully.

• Evaluate the effectiveness of change management strategies based on feedback and other metrics and pivot as needed.

United Healthcare Group 12/2022-05/2023

Project Manager – Military Fellow

• Spearheaded a cross-functional team responsible for onboarding processes for seven roles within the organization resulting in a streamlined (40% increase) onboarding for new hires and program managers.

• Created discrete, integral documentation within SharePoint to provide a more simplified experience for new hires and improve access and control for the program managers decreasing document search time by 35%.

• Collaborated with leadership to ensure that their organizational and business needs and requirements are vetted with new hires leading to a higher rate of satisfaction from gaining departments and the business.

• Developed and established central file repositories for more efficient access to program and onboarding materials for the program managers and new hire mentors and trainers.

• Created and executed project plans according to guidance from leadership and senior management team to ensure accuracy and timeliness of project completion. US Army

Program/ Sr Project Manager 08/2013 -Present

• Managed the assessment of organizational and learning needs for over 300 staff members, designs, implements and evaluates programs that facilitate employees' and leaders' personal, professional development.

• Managed multiple matrixed projects, working with project owners and sponsors to design and deploy new projects impacting over 600 Army, Navy, Marine, and Air Force stakeholders revolutionizing training methods; resulting in 100% project success.

• Implemented change management solutions for five geographically separated Defense Health Agengy

(DHA) facilities in organizational projects resulting in an overall 20% increase in project deliverables.

• Engaged the cross-functional project team in the development of projects based on properly defined scope, project deliverables, timelines, and resource requirements delivered 98% on schedule over a 10-year period.

• Supported the team based on priorities, the difficulty and methodology of the work to be performed, and the capabilities of teams. Proficient in Agile, Waterfall, and Hybrid methodologies.

• Reviews governance for opportunities to improve efficiency in support of DHA initiatives to eliminate bottlenecks and barriers to production; resulted in increase of 20% staff efficiency and decrease waste.

• Facilitated and designed enterprise level training to develop, engage and retain diverse talent, providing teams with the coaching to ensure implementation of change activities increasing success ratings by 30% (65-95%). US ARMY

Sr. Project Manager. 08/2008 - 09/2013

• Developed training and assessed organizational and learning needs for over 300 staff members, designs, implements and evaluates programs that facilitate professional development, and continuous learning.

• Managed multiple enterprise projects, working with project owners and sponsors to deploy new projects impacting over 600 stakeholders improving processes, and reducing waste; resulting in 100% project success.

• Implemented organizational change management solutions for five geographically separated facilities in project design and implementation resulting in overall 20%increase in project deliverables.

• Engaged the cross-functional project team in the development of project schedules based on properly defined scope, project deliverables, timelines, and resource requirements delivered 98% on schedule over a 10-years

• Assigned work to the team based on priorities, the difficulty and methodology of the work to be performed, and the capabilities of teams. Proficient in Agile, Waterfall, and Hybrid methodologies. US ARMY

Project Manager 02/2003- 08/2008

• Designed and facilitated innovative and effective learning solutions for Tri Service Facilities (Army, Navy, Air Force) through various delivery modules while decreasing quarterly attrition rates by over 12% (30-18%).

• Effectively trained 20 Leaders and staff in Lean Methodology and Leader Development modules increasing enterprise-wide efficiency ratings by 25% (45-70%).

• Mentored senior leaders and staff across the enterprise to drive strategic improvement through Lean initiatives.

• Trained eight management members on Kaizen improvement process improving stakeholder experiences increasing overall access to care by 20% (60-80) and reduction in patient failure rates by 15% (45-30%).

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