Inventory Control Customer Service

Bryan Pasquale

**** ****** **** ********** ** 469-***-**** adz4uf@r.postjobfree.com http://www.linkedin.com/in/bryanpasquale/

Inventory Planning / Control / Logistics Professional

Experienced professional with 20+ year successful track record in inventory control, retail replenishment, planning, and operations management. Hands-on expertise in inventory management in retail, manufacturing and warehousing operations. Dedicated to continuous improvement with proven ability to integrate new systems and collaborate cross functionally to achieve organizational success.

Professional Experience

Aditi Consulting

Under Contract to Samsung USA

Analyst – Reverse Logistics 2022 - Present

Using SAP NERP and WMS systems to research and propose solutions for the Re-Box of returned home appliances and CTV’s

Working with the management teams at 9 different 3PLS across the US to develop processes to reduce the backlog in the reverse space.

Ensuring regular cycle counts of packaging materials are instituted

Ensuring regular adjustments to perpetual inventory are processed

Ensuring Samsung processes are documented and being followed

Preparing and publishing new regular and ad-hoc reporting for Samsung Management.

Partnering with the Samsung teams in New Jersey and California to replenish packaging needed for the salvage of returned units.

Parenting with Samsung Logistics and Finance to write off old non-salvageable units.

Working with Samsung on-site representatives to ensure product is being moved, graded, processed and returned to stock.

Accomplished a 30% decrease in Re-Box appliances to date.

Norwex USA.

Norwex USA is the wholly owned U.S. sales and distribution arm of Norwex Global. Norwex USA accounts for approximately 80% of Norwex's total sales. The company distributes unique cleaning supplies through 2 regional pick and pack operations in Dallas TX and Indianapolis IL, Norwex USA services thousands of individual consultants across the country shipping orders directly to their customers. Norwex operates an import warehouse and a foreign trade zone warehouse in Coppell TX to support the two pick and pack operations

Inventory Control Analyst 2014 – 2022

Contributed as a member of the international selection and implementation team for the roll out of JDA (Blue Yonder) planning and replenishment system

Developed forecasting, and replenishment plans for Norwex USA and became the international subject matter expert and point of escalation for all users world wide

Created maintained and implemented replenishment processes for the direct import program growing to 500 TEUs a year.

Reduced overall transportation spend by partnering with the in house Customs Broker to institute a RFP (Request for Proposal) program, vetting and choosing a new freight forwarder that lowered cost and increased service levels. This program and the result were officially rolled out worldwide in the 6 different distribution companies.

Interviewed, hired and managed new members of the planning, replenishment and logistics team as it necessarily increased in size.

Assumed responsibility, as a key member of the foreign trade zone roll out team including partnering with the Customs Compliance Specialist in the vetting and purchase of the Questaweb software needed to ensure the company stays compliant with the regulations of The US Customs Service.

Partnered with executive management to plan and implement the purchase plans to maintain nearly a 100% service level as the inventory carry grew over 100 million USD.

Artistree Inc.

Artistree is the vertically integrated manufacturing arm of the Michael's Stores group servicing almost 1,500 retail locations from five geographically dispersed manufacturing facilities in North America.

Sr. Merchandise Analyst 2006 – 2014

Contributed as a member of the selection and implementation team for the new ERP system rolled out to our manufacturing facility in North Carolina in 2006.

Developed forecasting, raw material acquisition and finished goods inventory processes for the new system

Created maintained and implemented replenishment processes for the direct import program growing to 140 TEUs/ year.

Directed processes and authored SOPs for physical inventories for all of the manufacturing facilities resulting in inventories reaching 98% of perpetual

Directly supervised physical inventories and approved inventory audit results.

Assumed primary responsibility, as a key member of the international roll out team, for initial material inventory purchases and replenishment in Artistree's international expansion.

Continued to implement Syteline ERP in remaining service facilities from 2010 through 2012.

Effectively managed $23 million inventory investment while exceeding turn goals.

Merchandise Analyst 2003-2006

Initiated and executed a plan to centralize the inventory replenishment function at Artistree's corporate office

Developed reporting and processes to reduce the shop on hand inventories while increasing in-stock levels.

Implemented and maintained the new Artistree databases.

Increased visibility to inventory metrics while exceeding turn goals and maintaining in-stocks at over 97%

Michael's Stores Inc.

Michael's is the largest chain of craft, art, and framing retail stores in North America

Merchandise Analyst 1999-2003

Inventory analysis and replenishment for unfinished wood department

Partnered with various specialized vendors to ensure supply availability while reducing the Company’s investment in inventory.

Scheduled PO's and shipments to reduce production delays while ensuring production was utilized to guarantee uninterrupted material flow to Michael's Distribution Centers.

Inventory analysis and replenishment for Art department including fine art supplies, paper goods including scrap-booking, stamps and card making,

Utilized new replenishment system (E3) to reduce inventory commitments while increasing in-stocks.

Covered 4 positions while training new hires to fill those positions

Goodson Manufacturing Inc.

Goodson is a national distributor of automotive machine shop tools and supplies

Southwest Regional Distribution Manager 1998 – 1999

Accountable for the Southwest region distribution center.

Responsibilities included developing and maintaining customer relationships, operational control of the distribution center, inventory control and purchasing.

Accomplished an increase in inventory turns while continuing the upward trend in regional sales.

American Wholesale Thermographers

AWT was an offset printer specializing in raised printing for business cards and letterhead

Operations Manager 1996 -- 1998

Responsible for the entire operation of the facility with direct report to an off-site CEO.

Accountable for all functions of the business including new vendor development, purchasing, invoice reconciliation, billing receipt management, personnel, customer service, business development, production and inventory control.

Successfully decreased employee turnover and accomplished a 50% increase in net income.

The Leather Center

The Leather Center was a manufacturer and retailer of upholstered leather furniture

Manufacturing/Production Manager 1992-1996

P&L accountability for a 50 person manufacturing team in a union environment

Created budgets, controlled use of overtime and materials, authored and tracked new employee training methods, and implemented and enforced production goals for just in time delivery.

Related Background

University of Texas at Arlington

Business Management

JDA Blue Yonder; JASCI WMS; Questaweb; Infor Syteline ERP; JDA E3; IBM AS400; Microsoft Access, Excel and Word.

Lean Six Sigma Green Belt March 2012

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