Digital Transformation Change Management
Resume:
Bill Jensen
Dix Hills, NY, *****, USA • 973-***-****
adz4s1@r.postjobfree.com • LinkedIn
Senior Executive: Strategic Initiatives, Transformation
Agile, resilient, creative, and innovative senior executive / CEO, with nearly 40 years as a leadership and change consultant — through superior problem solving, critical and analytical thinking, leadership skills.
Resulting in rapid transformation, enhanced profits, and customer satisfaction.
Remarkable acumen in developing and executing change and transformation strategies to solve
complex business challenges. Skilled at translating digital transformation into people transformation.
Adept at simplifying, creating, and delivering custom-built transformation solutions.
Expert change leadership and management skills with great ability to persuade, motivate, and obtain consensus and improved performance from multiple stakeholders — internal and external.
Areas of Expertise
•Change Management/Leadership
•Strategic Planning & Execution
•Performance Management
•Strong Orientation to Results
•Executive Coaching
•Talent Development/Mgmt
•Leadership & Innovation
•Operational Leadership
•Strategic Communication
•Critical Thinking/Decision-Making
•Business Simplification
•Program Management
Achievements, P&L Metrics
●Individual and Team Productivity: Created 20% to 75% performance improvement
●Innovation: Consistently delivered 40% to 50% increase in projects, results, and profits
●Strategic Transformation: Simplified, optimized, and enhanced enterprise-wide strategic efforts
●Organizational Change: Transformed organizations, cultures: hyper-fast adoption
●Achieved these results, and many more, with over 800 companies, over 8,000 major projects
●Ranked Top 10 Global Thought Leader in Future of Work and in Digital Disruption, IBM Futurist
Career Experience
Principal, IQVIA, Change Management CoE, NY, NY June 2022 to August 2023
Led the launch of the Change Management (CM) Center of Excellence.
Led business development on CM sales; consulted with top clients on major projects; pioneered new intellectual capital for the CoE; coached and mentored teammates; built the CM brand within IQVIA and with clients. Departed due to restructuring of the business.
CEO, The Jensen Group, Change consultancy, Dix Hills, NY May 1995 – April 2022
Created, led, and delivered superior change transformations in over 800 companies; Coached, mentored, and directed C-Suite executives on change, transformation, leadership development; Simplified organizational infrastructure, tools, processes; Built enterprise-wide, customer, and multi-stakeholder change-communication and engagement programs
●Recognized as a global pioneer and thought leader in: Creating Organizational Simplicity, Superior Executive Coaching, Creating the Future of Work, and Creating Organizational Change and Digital Transformation. Pioneered multiple change and transformation tools / models used globally.
Additional experience as President, Jensen Communication Group,
Communication and change consultancy, New York City, 1985 – 1995
Education
Masters, Organizational Development (In Progress) Rochester Institute of Technology, New York
BFA, Communication Design Rochester Institute of Technology, New York
Sample List of Jensen Group Client Companies
Amazon, American Express, Astra-Zeneca, Bank of America, Bank Laurentian, BBC, Bristol-Myers Squibb, British Petroleum, Chevron, Children’s Hospital of Philadelphia, Church & Dwight, Citgo, Citibank,
Daiichi Sankyo, Duracell, Eli Lilly, Eli Lilly Canada, GE, Genentech, Guangzhou China Dev. District, Gulfstream, Hong Kong Post Office, IBM, Johnson & Johnson, JPMorgan Chase, Kuwait Oil Company, L’Oreal Italia, Merck, NASA, NFL, PepsiCo, Pfizer, Philips Lighting, Pizza Hut, Ralston-Purina, SAP,
Shaw Communications, Shell Oil, Singapore Institute of Management, Social Security Administration, Swedish Post Office, Taco Bell, The World Bank, Tiffany’s, Ultimate Software/UKG, US Air Force,
US Customs, US Navy SEALS, US Marines, Vodafone Spain, Walt Disney, Xerox
Strategic Leadership, Transformational Agile Experience
Over 8000 projects with over 800 companies
Typical Project Fee and Budget: $100k to $500MM
Typical Project Length: 3 Months to 3 Years
1. Assess Strategic Needs (Including assembling of teams)
2. Coach, Mentor, Advise C-suite Executives; Understanding their goals and objectives
3. Research, Understand all stakeholder needs
4. Make Recommendations, including facilitating C-suite discussions and exploration of options
5. Create detailed Implementation Plans, including Resources, Performance Metrics,
Budgets, Personnel, Scheduling
6. Plan and implement Communications, Training, and Development
7. Conduct Performance Assessments, Make Recommended Changes (if needed)
8. Manage Implementation through to Completion
9. Conduct follow up Assessments and Recommendations
10. Incorporate Learning into new organizational processes
Note: With a focus on the Future of Work:
It is crucial to translate digital transformation into people transformation
Thought Leadership
BEST-SELLING BOOKS
• Simplicity, 2000 • The Courage Within Us, 2013
• Work 2.0, 2002 • Disrupt! Think Epic, Be Epic, 2013
• The Simplicity Survival Handbook, 2003 • Future Strong, 2015
• What Is Your Life’s Work, 2005 • The Day Tomorrow Said No, 2021
• Hacking Work, 2010
Thought Leadership
GLOBAL SPEAKING/COACHING LEADERSHIP
MOST REQUESTED COACHING TOPICS
Work Smarter, Not Harder
How to Get It All Done, AND Remain Sane!
The Amazing Future Begins With Us
Top Essentials for Leading People into Tomorrow
Me to We Leadership
How to Translate Leadership Transformation to All Others
After COVID 19: The New Normal
Everything Has Changed, Here’s What’s Next
Are You Future Strong?
The Future of Work Begins with Your Personal Agility
GLOBAL RANKING
TOP 10 Future of Work, Global Thought Leader
TOP 10 Change Management, Global Thought Leader
TOP 10 Culture, Global Thought Leader
TOP 25 Leadership, Global Thought Leader
TOP 25 Digital Disruption, Digital Transformation, Global Thought Leader
Bill Jensen
adz4s1@r.postjobfree.com
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