TIMOTHY LUU

adz4p6@r.postjobfree.com

604-***-****

SUMMARY

Finance Systems Analyst / Power Platform Developer / Technology executive leading technology-based initiatives. Proven leader demonstrated by the ability to bring human touch to customer service and execute seamless ongoing support solutions. A hands-on collaborative performer who fosters strong cross functional relationships ensuring IT and human resource alignment to business strategy.

A seasoned professional customer service specialist, Proven as a dedicated, reliable, trustworthy, and hard-working individual. Provide businesses with human touch economic results time and time again.

A Technology Expert with the human touch and quick learner of new skills allows me to excel in any work environment. I am confident that my years of experience and proven work ethic will contribute to achieving better than expected results.

SKILLS

Ability to work independently and manage competing priorities.

Passionate about finding insights in data, that can in turn drive organizational change based on those insights.

Clearly and effectively communicate findings and recommendations to both technical and non-technical audiences.

Strong problem-solving skills, analytical skills, creativity, logical thinking, level-headedness, and resilience.

Strong interpersonal skills, including the ability to interact with persons of various social, cultural, economics and educational backgrounds.

2 years experience architecting mobile applications, mobile websites, and designing of mobile application as well as integration and data interchange with Dynamics NAV.

5 years of experience in warehouse management and applications (wireless, barcoding, scanning, optimal inventory management)

Software architect - Over 15 years experience in designing software systems integration, designing software customization, developing business cases and internal processes involving different departments, branches, nationally and internationally, estimation of costs and resources for projects and services, understanding and communicating the impacts on changes to software and processes.

Strong knowledge and work experience related to maintaining and design interfaces with NAV inclusive of Jet Reports, Sana Commerce, Microsoft Power BI, Power Apps, Microsoft Flow and Excel reports, database collection, data warehousing, and interactive data visualization.

Over 10 years experience in upgrading, data conversion, database imports, combine/parse large data sets from varied platforms, database optimization and database administration.

WORK EXPERIENCE

Worksafe BC. Richmond, BC Nov 2022 – April 2023

Financial Systems Analyst II (Richmond, BC)

Responsible for providing reporting support to payroll functions and other business analyst role.

Certified Sage Intacct Implementation Consultant May 2022 - Oct 2022

The Answer Company (New Westminster, BC)

Accountable for successful Implementation of Sage Intacct ERP software, configure the system and take client to go live. And after go live support (Finance reporting, GL, AP, AR, Purchasing, Payroll Accounting)

Assisted clients in writing hundreds of financial reports using sage intacct financial report writer

Applied Technology Professionals Ltd (Vancouver, BC) Aug 2021-Apr 2022

Finance & Operations Systems Analyst-Power BI

• Develop Power BI and Power platform applications, implement them, provide training and technical support.

• Manages all aspects of development of power bi reports and dashboards to represent KPI and sales analysis to help clients make better decisions based on actual data. These are presented using beautiful visuals and easy to comprehend way making it very simple to understand and make decisions based on.

• Write financial reports for clients to help present financial picture for better decision-making process.

Finance Application Consultant II May 2021- October 2021

Sparkrock – Contract - Business Central - Remote

• A Microsoft Gold Business Partner for Dynamic Navision Business Central and Dynamic CRM.

• Responsible for helping clients with hands-on implementation of financial application, from initial business needs analysis, process flow review, customization, software installation, pre-go-live testing, user and administrator training, to go live support, post implementation support.

Functional Consultant, Finance Business Analyst May 2020- April 2021

Omni Logic Solutions (Vancouver, BC)

• A Microsoft Gold Business Partner for Dynamic Navision and Dynamic CRM.

• Responsible for helping clients with implementation, from initial business needs analysis, process flow review, customization, software installation, pre-go-live testing, user and administrator training, to go live support, post implementation support.

• Assist client with building sound foundational blocks with the most flexibility to support the client’s future growth, while fulfilling all requirements, compliancy, and staying one step ahead of the competition

Data Integration Manager / Power BI Reporting January 2020- June 2020

Connect Hearing Canada (Victoria, BC)

• Responsible for the importing of data from the companies that the company acquires and merge their data into Dynamics NAV 2018 ERP system.

• Prepare the data in such a way that the companies that connect hearing acquired, is ready to operate as part of connect hearing’s financial management system.

• Create and maintain MS Power BI Reports, and dash boards to show the company’s KPI and other reports

Lions Gate Fisheries Delta, BC June 2018 - January 2020

Power BI Reporting Specialist

Responsible for development of power Bi reports in support of internal clients. This role requires taking ownership of designing and development of power BI dashboards and reports. Maintaining power BI applications and enhancements to power bi reports.

Write SQL Queries to access data from ERP system and bring data into Power Bi for reporting.

Finance Business Analyst May 2014- August 2019

Implementation Specialist – Navision

Omni Logic Solutions Inc (Vancouver, BC)

• Assist clients with all phases of implementation, from initial business needs analysis, process flow review, software installation, pre-go-live testing, user and administrator training, documentation, to go live support, post implementation support.

• Assist client with the building sound foundational blocks for the most amount of flexibility to support the client’s foreseeable future growth, while fulfilling all requirements, compliancy, and staying one step ahead of the competition.

• Needs Analysis: As project lead, I work with key stake holders in client teams that covers all business functions. Align technology solutions to client’s processes, business strategies, business needs, logistics, compliance requirements, reporting needs, decision making needs, and human resource needs. Work with technical team to write work assignment documents for what needs to be implemented, customized, enhanced, or add-on.

• Customize: Design and Implement custom fields, forms with complete flow to reporting.

• Implement: client solutions using Dynamics Navision, Lantham eShip, eReceive and EDI, Sana Commerce, Jet Report, Microsoft Power BI and Excel.

• Install, setup, configure, test, maintain: Dynamics Nav with user role setup, bar coding, scanners, multi-warehouse setup, warehouse locations, inventory, bins and document formats.

• Change management: confirm change specifications, time and cost estimates in collaboration with cross functional teams.

• Training: Provide group, individual training and train the trainer training to users and administrators, followup training when needed.

• Documentation: Produce training documentation, product customization.

Applied Technology Professionals Ltd. Vancouver, BC July 1998- Feb 2019

Visual Foxpro Developer, Sage Pro Series

• Provided software development and customization for Sage Pro Series using Visual Foxpro to make software fit the client requirements.

• Created custom solutions as well as a lot of report writing.

Web Developer

• Program Web services using php and MySQL. implement it, provide training and technical support.

• Manages all aspects of customer service to ensure of customer satisfaction in using the technology solutions.

• Have installed and maintained dozens of WordPress websites and performed SEM and SEO for those websites as well as social media marketing.

PROJECT EXPERIENCE

Design and develop Power BI Reports & Dashboards

Designed and built a sales reporting system, allowing clients to analyze sales data and costs and present the result in beautiful visuals allowing clients to get rid of paper based reporting completely and now use an ipad & big screen TV to conduct sales meetings and send link to web based reports to individuals via email as needed.

Designed and built sales reports allowing clients to review win business / lost business by territories, by store, by product lines, and by customer groups. We called these forward comparative and backward comparative reports.

GVRD wastewater treatment project Annacis Island - MS Access – Imports excel data – Expert SQL query writing skills

1st application is control description for engineering designs

search functionality in the application to allow searching for the specific control description desired.

Using expert sql queries, we were able to trace cable connections from one end to the other using sql queries. This saves the project team hundred of hours as we no longer need to trace by hand.

eCommerce / Retail Operations

eCommerce – integration with online store – Sana Commerce and Dynamics NAV

Extend NAV sales functionalities to the web – friendly to mobile devices

launched ecommerce store using Sana Commerce, with customer info, pricing, and inventory directly from NAV.

Architect and design search functionality on the site to be google like, based on end-user feedback

EDI – integration with NAV by Latham Associates

• Extend Nav sales functionalities using EDI by Latham Associates

• Successfully launched EDI application that integrates directly with NAV.

• Allows the client to effectively work with larger clients/vendors and huge volume of orders and purchase orders processed saving many hours of manual labour.

EDUCATION

Bachelor of Science in Electrical Engineering

University of Manitoba, Winnipeg MB

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