Customer Service Patient Care
Resume:
Kimberly Chenault
McDonough, GA *****
***********@*****.***
Summary
Patient-oriented, compassionate Nurse with over 12 years' experience in patient care and
advocacy within all units. Highly skilled in LTC, Med Surg and Rehab. Accomplished at
implementing policies, procedures, and protocols to achieve core measures benchmarks.
Skills
e Patient care management e Customer service
¢ Patient assessments ¢ First Aid/CPR
© Duty delegation e Problem resolution
© Staff training © Supervision
Experience
January 2022 to Millennium Health Care
Current Lawrenceville, GA
LPN Corrections Nurse
© Collected and documented vital signs to track current patient conditions.
© Monitored patient's respiration activity, blood pressure and blood glucose levels in
response to medical administration.
* Communicated concerns regarding patients’ status, care and environment to nursing
supervisors, clinical care supervisors and case managers.
e Answered patient and family questions to educate on optimal treatment procedures.
© Looked for physical, emotional and symptomatic changes in patient condition and
obtained necessary care for medical concerns.
* Assisted physicians with examinations and patient scans during diagnostic
processes.
© Collected biological specimens and packaged for laboratory transport to complete
diagnostic tests.
« Examined and treated patient lacerations, contusions and physical symptoms and
referred patients to other medical professionals.
e Interviewed patients to obtain medical history.
* Charted changes in patient conditions and discussed concerns with supervising
healthcare provider.
* Cared for patients’ acute and chronic wounds by changing dressings and applying
medicated compounds.
© Observed strict confidentiality and safeguarded all patient-related information.
September 2021 to BOS Medical
January 2022 McDonough, GA
LPN Corrections Nurse
© Collected and documented vital signs to track current patient conditions.
© Monitored patient's respiration activity, blood pressure and blood glucose levels in
response to medical administration.
* Communicated concerns regarding patients’ status, care and environment to nursing
supervisors, clinical care supervisors and case managers.
e Answered patient and family questions to educate on optimal treatment procedures.
© Looked for physical, emotional and symptomatic changes in patient condition and
obtained necessary care for medical concerns.
¢ Assisted physicians with examinations and patient scans during diagnostic
processes.
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