Issa A. Ismair

Dearborn Heights, MI ***** 313-***-**** (C) adz4oh@r.postjobfree.com

SUMMARY OF EXPERIENCE

Self-motivated and energetic individual with strong sales background and effective relationship building. Extensive client retention skills to close deals and increase sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment. Reliable, top-notch sales associate with outstanding customer service skills with CSI rating over 5 years at or above 95%. Dedicated to welcoming customers and providing comprehensive service.

PROFESSIONAL EXPERIENCE

OCTOBER 2018- PRESENT

Product Specialist Fox CDJR of Southfield

Southfield, MI

Demonstrated in-depth knowledge of various car models, features, and specifications to assist customers in making informed purchasing decisions

Built and maintained strong customer relationships, resulting in a high rate of repeat business and referrals

Consistently met and exceeded monthly sales quotas, achieving recognition as the top sales consultant

Averaging over 12-15 new/used cars a month with gross profit exceeding store average

Maintaining an average Customer Service Index of 98%

SEPTEMBER 2017-OCTOBER 2018

Engineering Recruiter Vtech Group

Canton, MI

Worked on direct order placement with Account Managers to rectify a client's needs

Hired 6 candidates in first 3 months

Worked with Ford B2B systems for Tier 1 engineering positions

JULY 2016-SEPTEMBER 2017

Sr. Resource Development Specialist Trillium Teamologies

Royal Oak, MI

Identified high performing candidates for direct purchase order contracts

Searched and sourced candidates and worked with VMS systems like MSX and Zero Chaos

Sourced, and recruited talented people through cold calling and referrals

June 2011-July 2016

Freelance Consulting Various Companies

EDUCATION & SKILLS

EDUCATION

BA in Management Information Systems, May 1997

Wayne State University, Detroit, MI

SKILLS & CERTIFICATIONS

Expert JEEP, DODGE, RAM, UCONNECT, MOPAR, and CHRYSLER certified- 5 years

Sales Negotiation Skills

Fnance Training Rehard & Associates.

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